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Mazda CX-9 Navigation Features and Questions

137 messages,  Last post on Nov 30, 2009 at 9:39 AM

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What is this discussion about? Mazda CX-9


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#85 of 137
Re: CX-9 Navi Up-date disk - 2008-2009 [jimev] by ntermini
Aug 26, 2008 (5:58 pm)
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Replying to: jimev (Aug 26, 2008 5:47 pm)

Did you have to pay for this update? How did you get it?
#86 of 137
Navigation failure by moonsun41
Oct 26, 2008 (4:55 pm)
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My navigation system used to work just fine...for about 6 months. Then, after putting in a destination, selecting guide, and travelling to within .5-1 mile of my target destination, the nav would state "On the way to your destination, there are roads with incomplete data. Follow the arrow and straight line distance..." What is odd, it shows my destination, on the road, in the right location and generally will show the turn by turn guidance on the right side of the map all the way down to the last turn, until the voice from hell comes on and tells me it won't get me any further. The location is still there, on the named and marked road, just no guidance.
 
I swear, it worked for 6 months. Then I took it to the dealer with the exact instructions, and they "reset it" and it works fine. It did work for them. Isn't that always the case? I can check the two locations they plugged in and it shows the turn by turn to the doorstep.
 
I have a list of 45/46 locations that I have tried in the last month or so, and they will not appear.
 
Note: The dealership is in a bordering county 25 miles away from me. The city is approximately the same size city (50,000 people) and all of my reference points except one are in my county. Also note, the only one that did work, is my work location which had previously been programmed in.
 
Dealership says I need the upgrade. I say if I pay for the upgrade, and it still does not work, I want my money back. I also say IT WORKED FOR 6 MONTHS!
 
Any suggestions or comments?
#87 of 137
Re: CX-9 Navi Up-date disk - 2008-2009 [jimev] by robjamell
Nov 22, 2008 (2:24 pm)
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Replying to: jimev (Aug 26, 2008 5:47 pm)

Can you tell me how you eject the map cd(dvd)?
 
Thanks
Rob
#88 of 137
Nav is a total POS by not_2_shabby
Dec 13, 2008 (3:28 pm)
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Replying to: robjamell (Nov 22, 2008 2:24 pm)

The Nav on the CX-9 is a total pile of crap. The voice recognition doesn't work at all, the menus are confusing and the lockout is ridiculous. I tell it "go Home", it says seafood restaurant. I thought I could say "Go Home" according to the manual go home is a phrase that is available and it will guide me to my house. I thought the whole point of the voice control was to tell it where you want to go and it tells you how to get there. If you say bank it just pops them up on the map, but doesn't give you an option to get to the closest one. And it's not smart enough to know a passenger is in the seat to disable the lockouts. We drove all over in a test drive in a MB R350 and my wife could enter in destinations while I drove.
#89 of 137
Re: Nav is a total POS [not_2_shabby] by ceric
Dec 13, 2008 (9:21 pm)
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Replying to: not_2_shabby (Dec 13, 2008 3:28 pm)

So are all Toyota and Lexus NAVI systems. They all locked up above 5mph. They are all made by the same company, Denso.
#90 of 137
Re: Nav is a total POS [ceric] by kbedwards
Dec 14, 2008 (10:19 am)
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Replying to: ceric (Dec 13, 2008 9:21 pm)

Agree that the Denso is really bad, compared to ANYthing out there by Garmin or TomTom. I know nothing about the company, but I bet it's a situation where they have these big contracts, have gotten complacent, and it shows. Looks like their software and front end is about 15 years old and hasn't been updated since they launched it.
 
Surprised Garmin has not beat them out to get a big contract to do built ins for the OEMS.
#91 of 137
Updated Maps by skr2
Dec 18, 2008 (5:23 am)
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Purchased a GT 08 CX-9 last month and noticed that that the maps are really outdated, cant find roads in my community. Checked the version and found that the version was 2006. Has anybody found a way to get the updated maps. Did anybody have to pay to get it. Any help would be welcome.
thanks
#92 of 137
Re: Updated Maps [skr2] by kbedwards
Dec 18, 2008 (6:54 am)
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Replying to: skr2 (Dec 18, 2008 5:23 am)

That's really strange! I bought my 2008 GT in December 07 and it has the 2007 map version. Interesting. Did you buy a new one or used? If new, I would certainly let the dealer know and ask for the updated maps.
#93 of 137
Re: Updated Maps [kbedwards] by skr2
Dec 18, 2008 (1:06 pm)
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Replying to: kbedwards (Dec 18, 2008 6:54 am)

I brought it new. I asked the dealer who asked me to talk to Mazda and they said that i would need to purchase the new version map DVD. Where did you buy your Mazda, would appreciate if i can get the dealership and location, i can write to Mazda with that information.
#94 of 137
Re: Updated Maps [skr2] by howardru
Dec 18, 2008 (5:34 pm)
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Replying to: skr2 (Dec 18, 2008 1:06 pm)

The Disc should be a Rev C or Rev D at least. The latest is Rev E, but it probably won't in your car. Rev C came out about 1 year ago. Rev D started shiping around Jan/February 2008. The discs are labeled.
 
Anything older (Rev B or A and the dealer, or someone preparing your car, replaced your DVD with one on the lot or someone else's old DVD. They've cheated you and it will cost you $300 for the map that should have been included with your new car.
 
Call the dealer owner and complain. If they don't do anything find out the regional VP for Mazda operations and complain.

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