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Mazda CX-9 Navigation Features and Questions

121 messages,  Last post on Jul 04, 2009 at 11:02 AM

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What is this discussion about? Mazda CX-9


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#112 of 121
Is there a fix for navigation system? by lpch
Jun 28, 2009 (12:55 am)
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I just bought a 2009 CX9 today. I am happy with the car overall, but the navigation system is pretty bad. I picked up the car from a dealer about 60 miles away. On the way back decided to try the navigation system, The Quick route was 246 miles! telling me to go through all the side streets before getting on a freeway far away, rather than taking the most direct route. I checked the settings and everything seems fine. There seem to be quite a number of negative comments about the nav system, dated back to like 2 years ago. Does anyone know if there is a fix or one in the works? Thanks!
#113 of 121
Re: Is there a fix for navigation system? [lpch] by badself
Jun 28, 2009 (1:51 am)
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Replying to: lpch (Jun 28, 2009 12:55 am)

Welcome to the wonderful world of Mazda North America. The car's pretty solid, the nav is pure junk (resolution, interface, maps, and directions).
 
I'm at 14 months and 11,500 miles with several material warranty issues, and local service managers/service departments refusing to work honestly with me (either saying they can't replicate the issues, or saying I'm over the 12month/12,000 mile portion of the warranty, so sorry). I've set up a case and am awaiting regional response from Mazda corporate, and I've talked to a lawyer to see whether arbitration, buyback under lemon law, or tort action is a viable alternative. Not a great place to be. On the other hand, Honda has stepped up and fixed the warranty issues on my '09 Fit (less than half the cost of CX-9) in a fair manner.
 
Mazda may still rectify as I step up my recourses, but they've lost my future business due to the shoddy service network and dishonest warranty administration. Sad part is, the CX-9 itself is a pretty nice vehicle with decent fit/finish overall.
 
Hope you enjoy the vehicle, and have little to no need for your warranty. Good luck.
#114 of 121
Re: Is there a fix for navigation system? [lpch] by ceric
Jun 28, 2009 (11:34 pm)
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Replying to: lpch (Jun 28, 2009 12:55 am)

"Fix"? What do you mean?
The map on a 2009 is old (2006 version). The newer "B" version is delayed for whatever reason. Ask your dealer about it.
Or, you might want to tune the cost function of routing.
I found that turning ON Prefer Toll Road seems to give more reasonable routes.
Try it. Also, you might want to set "speed" for highway, local, expressway etc.
They all combined into a routing cost function to compute your routes.
 
The only problem I ever experienced was the NAVI wanted me to change 3 highways so that it could save 1 mile (out of 300miles) for me.
THANKS A LOT!
 
 
P.S. my CX9 only had 1 small window issue after 19K miles. Still solid like day 1.
#115 of 121
Re: Is there a fix for navigation system? [ceric] by boostaddict
Jun 30, 2009 (6:20 pm)
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Replying to: ceric (Jun 28, 2009 11:34 pm)

I do have the revision E, GP9A 66 DZ0 E, if you need a copy shoot me an email,
jcarroll22sc.rr.com
#116 of 121
Re: Is there a fix for navigation system? [boostaddict] by ntermini
Jun 30, 2009 (6:44 pm)
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Replying to: boostaddict (Jun 30, 2009 6:20 pm)

Is this the latest version? What year are the maps?
#117 of 121
Re: Is there a fix for navigation system? [ntermini] by ceric
Jun 30, 2009 (10:35 pm)
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Replying to: ntermini (Jun 30, 2009 6:44 pm)

Hold on.
The "E" version of GP9A is for 2007 to 2008, not for 2009.
I would advise you not to try it. The 2009 NAVI system is different from 2007-08 version. The disc is not compatible. AFAIK. Check with your dealer to see if I am correct.
 
Source of my reasoning....
http://www.mazdaparts.org/mazda-navigation-disk.html
See that in the pulldown menu, there is no 2009 CX9.
#118 of 121
Re: Is there a fix for navigation system? [ceric] by badava
Jul 02, 2009 (4:29 pm)
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Replying to: ceric (Jun 28, 2009 11:34 pm)

The navigation seems to be suffering from either poor algo or bad data on the disc. Mine has a newer disc. [purchased the CX9 GTAWD four weeks ago in SF Bay Area.]
 
I was in the stoneridge mall, right at the junction of I580 & I680. We were heading to twin-peaks in south san francisco. I did a POI lookup and selected guidance. It kept asking me to take I680 south to somewhere down south of san jose and then back to south SF for a total of ~200miles. I kept driving on I580 towards Baybridge and expected it to recalculate the route and show me the shorter distance, which was ~35 miles from where I started. But it never did. Even when I was close to Bay bride it kept asking me to exit and go back on I580 and drive >200 mi!
it is another thing that the POI did not show me twin peaks when searching under south san francisco.
But, as of now, i'm still happy with the vehicle overall.
#119 of 121
Re: Is there a fix for navigation system? [badava] by ceric
Jul 02, 2009 (7:39 pm)
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Replying to: badava (Jul 02, 2009 4:29 pm)

Check your toll road setting.
It probably doesn't want you to take the Bay Bridge.
#120 of 121
Re: Is there a fix for navigation system? [badava] by my3rdrx
Jul 04, 2009 (9:24 am)
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Replying to: badava (Jul 02, 2009 4:29 pm)

Would you please list the disc version that came with your CX? Thanks.
#121 of 121
Re: Is there a fix for navigation system? [my3rdrx] by lpch
Jul 04, 2009 (11:02 am)
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Replying to: my3rdrx (Jul 04, 2009 9:24 am)

I purchased the 2009 CX-9 last weekend and the disc is a 2007 version.

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