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16715 messages, Last post on Dec 01, 2009 at 7:43 PM
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Replying to: dallasdude1 (Dec 05, 2008 11:12 am) It's their culture and not Deming. Therefore it's impossible for the American Car Companies to build cars to the same quality levels. Got it. Since it's all the zen fecal matter, let's talk about UAW work rules - and how we can improve the American way. https://www.glgroup.com/News/Union-work-rules-formerly-an-unassailable-and-self-- destructive-bastion-of-waste-and-corruption-at-last-to-be-challeng-8751.html
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Replying to: nwng (Dec 05, 2008 11:57 am) |
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Replying to: lokki (Dec 05, 2008 1:11 pm) Therefore it's impossible for the American Car Companies to build cars to the same quality levels. Got it. Sorry I missed some of what was just said. Deming principles were introduced into GM years ago. They are part of the reason GM's quality has matched or passed the quality of their competitors. |
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Replying to: 62vetteefp (Dec 05, 2008 1:42 pm) You keep saying this, but other than JDP initial quality data, on what do you base the claim? Edmund's recent examples of two GM new vehicles (blown tranny on a truck, myriad problems on an Aura) don't bear this out. And Edmunds takes tons of advertising money from GM. Even if it were true, the problem I see for GM is that nothing (better economy, loan from government, divisional shutdowns, etc.) will quickly or easily overcome a reputation that is so tarnished. What if all those good things happen and GM's market share keeps sliding anyway?
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Replying to: marsha7 (Dec 04, 2008 8:07 pm) http://www.asq.org/about-asq/who-we-are/bio_juran.html |
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Replying to: lokki (Dec 05, 2008 1:11 pm) >It's their culture and not Deming. >Therefore it's impossible for the American Car Companies to build cars to the >same quality levels. Got it. Perfectly put. Remember they are also the ones who had Kamikaze pilots...... Their culture teaches them to do what should be done, no matter what. Hence a better car is made.
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Replying to: tlong (Dec 05, 2008 2:05 pm) The data shows that the best are in the 1.5 problems per vehicle while the average is 2. Not a heck of a lot of difference anymore. And I agree with the perception issue. Even people here say things like GM mpg sucks yet they lead in most segments and that happens even after the data is presented to them.
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Replying to: 62vetteefp (Dec 05, 2008 1:42 pm) Let's level the playing field and say GM is equal or better in quality to all auto manufacturer on every nameplate they sell. Let us all know why GM is in the worst shape of any auto manufacturer currently, save Chrysler. I guess you could say quality isn't the problem? That does not compute! Regards, OW
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Replying to: 62vetteefp (Dec 05, 2008 3:16 pm) Regards, OW P.S. You can only blame the economy across all competition. Failing all other categories, that obviates the management philosophy and strategy decisions made over the last period of decline. |
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Replying to: circlew (Dec 05, 2008 4:58 pm) Good point. Perhaps quality is not a major part of the problem (not sure I believe that). Other parts of the problem might be: 1 - Vehicle desirability/refinement: even if quality vehicles, if they aren't desirable they won't sell well. 2 - Wrong vehicles for current market: maybe the vehicles are desirable but the mix is wrong. Example: great trucks, no great small cars. 3 - Service at dealers. 4 - Reputation. IMHO this is really their longest term problem. No way to solve this one quickly, even if all other areas are competitive. Tough to erase 30 years in just a few. |
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