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Forester Warranty Problem

9 messages,  Last post on Aug 19, 2007 at 7:36 AM

You are in the Subaru Forester Forum.

What is this discussion about? Subaru Forester, Wagon

Messages Page 2 of 2

#8 of 9 Re: Remaining Subaru warranty offered by CarMax [ateixeira] by discopete

Aug 19, 2007 (7:12 am)

Replying to: ateixeira (Aug 16, 2007 1:10 pm)
Even with their 100+ point inspection, you gotta watch 'em.
 
I bought a '96 Impreza in the fall of '02. First I noticed the tires squealing in turns; Turned out that three of the tires had only 20 lbs of air. The spare had 10 lbs in it. They all held air after I inflated them, so they simply had not been checked.
 
Next, I noticed that the rear window defogger had only two wires getting hot, leaving most of the window fogged over. CarMax sent that out to an outside glass shop under their 30-day warranty and it cost them $341 to fix it. (I'm sure glad that I noticed that before the 30 days had elapsed).
 
A few weeks later, I had the differential oils changed at Jiffy Lube. I didn't see what came out of the rear, but the front gear oil was nasty black. It obviously hadn't been changed in quite a while.
 
If CarMax is missing stuff like that, what are all those "points" that they inspect?
 
As noted in my previous post, both front and rear rotors pairs were warped on my "new" '05 Outback XT. Once again, CarMax did repairs under the 30-day warranty without complaint, but only after I found the problem.
 
I noticed yesterday that the air filter in the OB is very dirty. CarMax clearly didn't check that either. (I wonder if this car has a cabin air filter? I'd better check that, too, if I can find it).
 
So far, I'm happy with both cars purchased from CarMax, but a buyer needs to stay alert so that the problems can be fixed before the 30 days are up.

#9 of 9 Re: Remaining Subaru warranty offered by CarMax [xwesx] by discopete

Aug 19, 2007 (7:36 am)

Replying to: xwesx (Aug 16, 2007 1:38 pm)
I don't doubt that the new owner was by your actions. Most buyers are grateful to just avoid getting stuck with a
 
You certainly did right by him.

Messages Page 2 of 2

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