74 messages,
Last post on Nov 24, 2012 at 11:07 AM
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Hyundai Tucson Forum.
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Hyundai Tucson, SUV
#73 of 74 Re: 2010 Hyundai Tucson transmission failure [dillan]
by chucko6
Nov 23, 2012 (6:00 pm)
Sounds like time to find out how strong that Warranty is. Difficult enough to get satisfaction on a new vehicle let alone a used one.
#74 of 74 Re: 2010 Hyundai Tucson transmission failure [chucko6]
by bloomer1952
Nov 24, 2012 (11:07 am)
I have two Hyundai vehicles with the 100,000 mile warranty. ...
I have only had one problem, the transmission went out on my Tucson at 17,000 miles and again at 70,000.
The first time they went out of their way to replace it, but the second time I was stonewalled. .. ..
They told me various things, like I drove it hard, and also they looked at the tow hitch and claimed I was towing something heavy (actually the small hitch came with the Tucson for the bike rack option, so there) .. ..
The failure was peculiar, so I did an intense internet search of a similary problem, printed it out and took it to the dealer, where I found someone in England who experienced the same problem.. ..
So I went back to the dealer, and he had his best specialist ride along with me and when the failure occurred, he had me leave the car running and attached some kind of black box reader.... ..
Two weeks later (they gave me a loaner) they figured it out, the software that recognizes up to 4 different drivers got confused and it was making it jump from driver to driver, that caused the erratic shifting. A few lines of code were added, and a Service Bulletin sent to all Hyundai dealers worldwide.. ..
The point is, you might need to find some similar problem that is occurring in your vehicle and use that as leverage, include the words 'class action', 'lemon law', but in a casual friendly way. They will respond.. .. good luck.