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2006 Honda Civic Hybrid Wheel Alignment Issues

148 messages, Last post on Aug 20, 2009 at 10:21 AM
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Had the rear control arms replaced but I had to pay the entire cost of a set of new tires. Any update that Honda will admit their mistake or of any class action lawsuit?
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Replying to: lyninmaine (Jul 08, 2008 4:37 am) |
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Once they fail to do something, start burning up the emails and Phones to your State Senator's and Representative's to let them know that NTSB is blowing you off and if your from either Illinois or Arizona, you could contact either Obama or McCain's staff to see if they really care or if their staff really wants to hear what we/you really have to say. (Joke, but it does sound Good) Cheers |
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Replying to: dave161 (Jul 08, 2008 10:41 am) After I again told them that I rotated the tires regularly, paid to have them rebalanced last year, and wondered why they were all wearing out differently, they had no response. So I said, well if I replace all the tires, and that fixes it, how do I know it won't happen again? No response. So Saturday I had Discount Tire install 4 new Falken 912's that I read about from others on the internet. Yup, it's quiet again and no vibrations at all at 75 MPH. I still need to take it in for the four-wheel alignment, just in case that is off. But only time will tell if the same thing happens again. I'll be closely looking and listening. Mike |
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I got tired of the Honda America customer non-service and decided to see if corporate marketing wanted bad advertising. My attempt to get someone in marketing got me directed to a regional manager who had no authority in my neck of the woods, but made plenty of connections for me. I got a call from my customer talk-in-circles guy and the tune had changed. He told me to get new tires and fax the receipt. We did. This morning I got a call telling me I should see a check in 2 - 3 weeks. Prior to this, my local dealer had asked me to come in and get the rear control arms replaced and 4 wheel alignment. This was done at no charge. If you don't get the control arms changed, your new rear tires will be ruined as well. At least don't rotate them if you don't get the control arms changed. Then only 2 tires will get ruined.
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Replying to: lyninmaine (Jul 15, 2008 4:25 pm) Thanks! |
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Took our 2006 Civic to the dealer last week when the "road roar" and vibration became impossible to ignore. When the service rep called, he was very cryptic in explaining: that we'd need four new tires (at our expense); that we should return to have the control arms replaced, and that they would align both front and rear at their expense. When I picked the car up, the rep handed me the key as if I was a leper!?! Our tires do have 32k, but I will try to press for some $$$ from them. Can anyone tell me whether the control arm replacement is a viable fix, or is it simply some action being taken to suppress unhappy owners?
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Replying to: eapjr (Jul 20, 2008 12:21 pm)
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Replying to: etp (Jul 21, 2008 2:08 am) |
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Replying to: krishi2001 (Apr 17, 2007 10:22 am) |
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