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2006 Honda Civic Hybrid Wheel Alignment Issues

148 messages,  Last post on Aug 20, 2009 at 10:21 AM

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What is this discussion about? Honda Civic, Honda, Hybrid Cars, Coupe, Sedan

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#81 of 148 Re: Civic Alignment Issues [aue] by advisr May 25, 2008 (11:54 am)
Replying to: aue (Mar 24, 2008 9:54 am) I have a box of tissue here for your tears. All cars have issues and Honda handles the small amount of service bulletins they have great. Tires wear out, and due to the upper control arm issue the tire wear and or feathering is exaggerated. The fact that Honda is willing to pay for a portion of the tires is actually pretty strong. Before you shed anymore tears, you might want to make a phone call to the American Honda customer service center.The 800 number is in the owners manual, and I bet if you express your concern(don't be an ass), Honda will authorize replacing 2 tires at no charge. They are a great company with a customer satisfaction rating that is unsurpassed. Replies to this message: aue (Jul 01, 2008 11:13 am)
#82 of 148 Honda Hybrid Woes by lyninmaine Jul 01, 2008 (9:54 am)
Let's see how good Honda America really is at taking responsibility for themselves. I started complaining about the tires in December of 2007 when my car had about 16000 miles. I am 51 and I have been driving in New England winters for a long time. I was swerving and frightened (and probably being sworn at by the folks stuck behind me) going 5 mph in the snow. Why was my 2006 HCH the WORST car in the snow? I complained to the dealer's service department and then to Honda America. I was told to put snow tires on it and I did. I took the snow tires off in April. The tires have less than 18,700 miles on them, but now the Honda dealer says because the car is over 20,000 miles, they can't help me. I have proven the subtracted winter tire time miles too. I had the control arms changed today. I called Honda America. A very nice young man took down my details as best he could. I was told someone would get back to me within 48 hours. These tires are so loud my husband wears a noise cancellation Bose headset and I stuff tissue in my ears when we use the HCH. We like his 99 Camry a lot better. Hmmmm, I have liked every other car I've owned better....and is anyone really getting 50 mpg? Ummmmmm, nope....but that is our fault too. So far I am feeling ripped off. I hope Honda America makes good and changes their image back into a good one. As a business person, I cannot believe they are being so nonchalant about losing their customer base over some control arms and tires. If they gave us safe tires, it might make us forget we are only getting 32-44 mpg.
#83 of 148 Re: Civic Alignment Issues [advisr] by aue Jul 01, 2008 (11:13 am)
Replying to: advisr (May 25, 2008 11:54 am) If Honda is such a great company they need to issue a recall for the bad control arms and not leave it up to the customers to find out about the TSB through websites and blogs. The local dealer lied about the TSB until I found it online and confronted them with it.
#84 of 148 local dealer by lyninmaine Jul 01, 2008 (7:22 pm)
My local dealer told me the control arms needed replacing and set me up for an appointment when I was having an inspection done. Honda never sent a recall notice.
#85 of 148 Control Arms Replaced last week by cbr1000rr Jul 05, 2008 (12:46 am)
I too was experiencing loud tire noise while driving. The noise seemed to increase with speed. Initially, I thought my wheel bearings were bad and requested they replace them. A trusted tech inspected my bearings and advised they were fine. I was really confused and concerned about the noise coming from the rear, so I searched the news groups some more. Found the issue about the control arms, and it all made sense to me. If you view your 2006-2007 from the rear, you can see the rear wheels leaning to the inside of the car, similar to a car carrying a full load. That bad tire angle causes the tires to wear wrong (feather and/or cup) that eventually causes loud road noise. I contacted the Honda Parts dept and ordered the control arm kit. I actually watched the tech replace the control arms, and he changed my rear tires (that I purchased). Didn't need to replace the front because I never rotated the tires. I didn't request reimbursement for the damaged tires, because I have SI wheels on my Hybrid. I was just extremely happy to have the problem resolved. I would recommend all 2006-2007 owners to have the control arms replaced. Honda will not issue a recall until someone is hurt as a result and it becomes a safety issue. Replies to this message: mgrantaz (Jul 06, 2008 9:26 pm) jcampa (Jul 07, 2008 7:23 pm)
#86 of 148 Re: Control Arms Replaced last week [cbr1000rr] by mgrantaz Jul 06, 2008 (9:26 pm)
Replying to: cbr1000rr (Jul 05, 2008 12:46 am) I guess I need control arms and new tires, too. I just returned from a 1000 mile freeway trip and my 2007 Honda Civic Hybrid with 26K miles was shaking, vibrating, and pounding sooooo hard and loud that I could not drive betwee 70-80 MPH! It was as if the wheels were all going to come off. I noticed vibration/noise at 65 MPH and it increased and peaked at 75 MPH, while calming down around 81 MPH (speed limits here are 75 MPH). A call to the dealer's service dept. is my first priority Monday! Replies to this message: jcampa (Jul 07, 2008 7:23 pm)
#87 of 148 26k seems over "their" magic number by lyninmaine Jul 07, 2008 (5:57 am)
Call Honda right away! They tried to say I wore out my tires by not rotating them....even though the wear is clearly from misalignment. Not rotating the tires would have saved the front ones. My dealer set me up for the new control arms and replaced them free. The front and rear alignment was free too. The vibration started after the alignment. I am waiting for a call back from Honda America. If I don't get 4 new tires, my next call will be to my attorney. Replies to this message: mgrantaz (Jul 07, 2008 8:02 pm) lyninmaine (Jul 08, 2008 4:37 am) dave161 (Jul 08, 2008 10:43 am)
#88 of 148 Re: Control Arms Replaced last week [mgrantaz] by jcampa Jul 07, 2008 (7:23 pm)
Replying to: mgrantaz (Jul 06, 2008 9:26 pm) Honda America is a work of art. They will lie and tell you nothing even though the problem is theirs and the damn dealerships go along with them. Get the word out DO NOT BUY HONDA they SUCK, that is the bottom line it is not only the hybrids it is all civic's. Notify NTSB and your Congressmen because the NTSB has sat on their dumb ass and let this one go on way to long.
#89 of 148 Re: 26k seems over "their" magic number [lyninmaine] by mgrantaz Jul 07, 2008 (8:02 pm)
Replying to: lyninmaine (Jul 07, 2008 5:57 am) I rotated my tires at every oil change. Last year, my auto service company noticed they were "cupping," which makes sense now that I know the control arms are defective or too loose. I then took them to a tire dealer to rotate and rebalance all four ($40) because of the vibration that started last year. That "seemed" to help. But now, although I don't see any worse cupping or wear, my 2007 HCH is ready to fly apart at 75 MPH. Cars that pass can even hear the noise it is so loud. And even at other speeds my tires are so loud that I cannot use my Bluetooth headset for my cell phone in the car. I didn't have time to call them today...probably by Wednesday. Replies to this message: lyninmaine (Jul 08, 2008 4:37 am) dave161 (Jul 08, 2008 10:43 am)
#90 of 148 Re: 26k seems over "their" magic number [mgrantaz] by lyninmaine Jul 08, 2008 (4:37 am)
Replying to: mgrantaz (Jul 07, 2008 8:02 pm) What is NTSB? Replies to this message: dave161 (Jul 08, 2008 10:43 am)

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