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Hybrid Vehicles Honda Civic Hybrid 2006 Honda Civic Hybrid Wheel Alignment Issues
148 messages, Last post on Aug 20, 2009 at 10:21 AM
You are in the Honda Civic Hybrid Forum. Your Host is pf_flyer
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Replying to: mafanslau (Feb 05, 2008 10:56 am) |
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Replying to: mafanslau (Feb 05, 2008 10:56 am) Again another Honda Dealership is misleading customers. Cheers and Never again will I buy a Honda 
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The SB# is 08-001. It only calls for the rear control arms to be fixed for certain models and to give a prorated amount for the tires. If the tires got more than 25k miles then there is 0% recovery for the tires. I had a little run around with the dealership. It seems to be a very new bulletin so they had to order the parts. I am having to buy the tires. After calling a variety of tire places, I did find that 30k is not unreasonable for Dunlop tires. I don't think I want to fight with the dealership to get reimbursment for the tires even though Honda has apparently created this mess by not disclosing the problem as soon as they found out. Good luck.
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Replying to: jfain (Feb 06, 2008 10:02 am) I had to go to Honda America and faxed information into Ron Rubinoff and they reimbursed us 375.00 dollars for new tires at Discount Tire. Some dealers are being stuck with the cost of replacement tires that is what they are not allowing tire reimbursement. The dealer in Amarillo Texas would not pay for tires but the one in Oklahoma City would. I filed a complaint with the BBB last night about this issue and demanded complete reimbursement for the bad rear control arms. Cheers and Hang in there.
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| Do you happen to have a contact number or e-mail for Rob Rubinoff? I am getting tires from the dealer but the dealer is saying that American Honda does not offer an allowance for tires with over 25K miles. Thanks for the information. I hate this situation because I have been a fan of Honda for many years. Oh well, I guess business is business for them. Thanks again. | |
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I have an 06 Honda Hybrid. My 1st set of tires was replaced after about 20K miles. They checked the alignment then and it was out of alignment. The alignment was done at Goodyear. I had the alignment rechecked and it is out of alignment to the point that Goodyear won't honor their guarantee on the tires. They told me there is no adjustment on the upper arms of the rear wheels and they are out of alignment. They offered to replace the arms for about $400. I went back to Honda and told them and they could not find any notices about the rear arms being replaced by Honda. I called Honda and told them what I wanted which was replacement upper rear arms and new tires. They gave me a number for my complaint and said they would get back to me. That was last week. It is now 2-8-08. I will continue to blog and let you all know what they do here in Waco.
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Replying to: walterlav (Feb 08, 2008 9:41 pm) here is what i know for the Denver area.the Honda Rep is Scott E....per my copy of the work order the service bulletin is # 8-001 to replace rear upper control arms and replace 4 tires.all the work has been completed..i am not sure i will keep the car long enough to see if it worked....good luck |
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Hey: Mine is going in the Amarillo Globe News, we are not keeping it either to see if the fix works. I highly doubt that it will work. I am out 1500.00 dollars in maintenance costs. The add will read 2006 Honda Civic LX, whale Tale, Aluminum Wheels and New Tires. In shop more than it is been in my care.
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Replying to: jcampa (Feb 05, 2008 4:19 pm) THERE IS A NEW SERVICE BULLETIN http://www.honda-tech.com/zerothread?id=2225229 IF YOU GO TO THAT THREAD I FOUND A PICTURE OF IT IM TIRED AND DONT FEEL LIKE LOOKING IT UP I HAVE A MORNING CLASS TOMMOROW BUT I HOPE THIS HELPS
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Replying to: fearsofsin (Feb 14, 2008 10:18 pm) Prior to the warranty work, they asked me to sign a release that would basically agree to arbitration with both parties paying half of the arbitration fee, without possible reimbursement of such fee. That seemed like a really stupid idea that was not part of the warranty process, so I refused to sign it. After getting the general manager involved they agreed to work on the car without my giving up my right to a suit. It had about 9,600 miles on it when I began the process a month ago (with 2/32 of tread left), and about 12,000 miles yesterday (with 0/32 of tread left). According to the chart they should have charged me 25% of the replacement cost. Instead they didn't even attempt to charge me for the replacement tires. I was pleased they didn't insist on this since, since Honda is affiliated with/owns Tire Rack, and I wouldn't have been happy letting them profit even a little from warranty work that wasted hours of my time and had me driving a death trap for the last few months. |
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