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Hybrid Vehicles Honda Civic Hybrid 2006 Honda Civic Hybrid Wheel Alignment Issues
148 messages, Last post on Aug 20, 2009 at 10:21 AM
You are in the Honda Civic Hybrid Forum. Your Host is pf_flyer
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Replying to: iridium130m (Oct 29, 2007 5:59 pm) |
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Replying to: paisan1 (Oct 17, 2007 6:20 am)
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Replying to: nhern (Nov 01, 2007 8:01 am)
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Replying to: paisan1 (Nov 01, 2007 9:40 am)
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Replying to: nhern (Nov 01, 2007 10:53 am) EG
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Replying to: nhern (Nov 17, 2007 1:31 pm) |
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| I have a 2007 HCH purchased in Aug. took in for first oil change and tire rotation at beginning of November. Had noticed slight noise from rear tires just prior to tire rotation at 8000 miles. After moving the rear tires to the front the noise and slight vibration were very evident. Called Service Department about problem, was told to drive for three more days to see if problem improved (self corrected) or got worse. I drive 130 miles per day to and from work and the Service Rep was aware of this. Called Service Rep after three days and informed her the problem was no better or worse. She made an appointment for me to come in 5 days later. At that time I was informed there was a problem with certain 2007 models, Rear Suspension - Chamber Adjustment Arm and Honda was aware of the problem and working on a fix. The only thing they could do for me now was to move the front tires back to the rear a wait for the fix. When asked how long, they did not know and said my name would be added to file Honda had ask them to keep and I was not the only one with this problem. After returning home and thinking about the situation and answers I had been given and that they were not satisfactory for a car only 3 months old and 8000 miles. I call the American Honda Customer Service. A rep. returned my call in one day and after explaining my situation said he would have to investigate with the Service department. I received a call 2 days later from my Service Rep. who informed me Honda would replace the rear tires. I told her this was good, but new tires with no fix was not acceptable and wanted to know when I could expect a fix. She said she would inform Honda Customer Service of this. Honda Service Rep called the next day. He also danced around the question of date for the fix. He did finally say that a fix for the Chamber Arm had been accomplished but was in the testing stages??? Finally did say it would be released in 30 to 60 days, that may have been just to get me off the phone for I could not get anything in writing, just that if I had not received notification of a fix by the time I reached 12000 miles on my tires to take the car in and have the new ones put on. So now I am just waiting to see since my last communication with them was on 11/14 and I now have 9500 miles on the rear tires and the noise is getting worse. | |
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I fell for their line: 2006 Honda Civic was "CAR OF THE YEAR". I wanted good mileage, I wanted reliability, I wanted a quality car from a quality company. From the moment I left the dealership with my new car, it seemed that the rear end of the car was just roaring. Everyone that rode in it complained of the rear end road noise. So I was not that surprised when my rear Bridgestone radials just happened to have the steel belts protruding at 20,000 miles. I will not bore you with the 20 hours and five visits to Honda dealers and Bridgestone tire dealers that I made as Honda claimed "no problem" and the Bridgestone people said "Dude, you have a defective car". I've owned a few cars, and the fact that the front tires were pristine told me that Honda had a major problem with their rear end alignment on the 2006 CAR OF THE YEAR. I did their route, all the hoops and mental midgets at Honda of America Customer Service in Torrance. They told me I had defective tires. I didn't bite. I escalated. They told me I had worn (only) the rear tires down due to "aggresive driving" or "overloading". (Virtually all freeway miles, two passengers, 100 pounds luggage?) Their final word to me: "There is absolutely nothing wrong with your car OR tires, what you have seen is normal wear". I sent them a demand letter saying that if they didn't reimburse me for the two new rear tires, I would sue them. Lo and behold, I got called by an apologetic Honda Lawyer. So sorry. Defect in rear suspension. Engineers working hard on fix. Recall soon. Will pay 75% of cost of new tires. I said flat out no. That they were getting off cheap. I spend 20 hours and drove 350 miles to get their lies, lies, lies, lies. He quickly said they'd pay the full expense. Reading this thread, I'm inclined to stuff their check where the sun don't shine. These people at Honda are practiced, skilled and trained liars. DO NOT EVERY BUY ANOTHER HONDA. Look for a class-action suit against Honda. They will be killing people with premature tire wear, you can bet. |
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| 12-15: Just replaced a set of Bridgestone Insignias at 44,000 miles on an October 2006 HCH. Had a similar problem with premature wearing out of Bridgestone Potenzas on on a previous new vehicle (2001 Mazda Protege). My conclusion is that Bridgestone makes crappy tires and that car manufacturers put crappy tires on their new vehicles so don't buy Bridgestone tires and don't buy replacement tires from your car dealer. Instead find a reputable local independent tire dealer who will take the time to find your car a set of tires that match your driving habits. We found Earl's Tire in Des Moines, IA (definitely worth the drive from anywhere) and got Kumhos for the Mazda (still going strong for our daughter who is a car abuser) and Uniroyal Freedoms for the HCH, both times at dealer cost. | |
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I noted some uneven wear, made an appointment for warranty service at AutoFair Honda in Manchester, NH. I had no problems, they realigned all four wheels and noted they were all significantly off. When I brought up the dreaded, "How do you intend to reimburse me for the ruined tires" subject, the service manager told me that there was a TSB (Technical Service Bulletin) in process and expected within a few weeks. Apparently there are control arm issues on the 07 Civics. She asked that I call them back within a few weeks to see what corporate Honda was going to recommend with regard to the tire replacement and possibly further control arm replacement. While I'm less than pleased to be driving in a New Hampshire winter with defective tires, I'll hold off a few weeks rather than getting myself all wound up and firing off certified letters to various mucky mucks.
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