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2006 Honda Civic Hybrid Wheel Alignment Issues

148 messages,  Last post on Aug 20, 2009 at 10:21 AM

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What is this discussion about? Honda Civic, Honda, Hybrid Cars, Coupe, Sedan


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#139 of 148
Re: 2008 HCH rear tires [rkbates] by 74apollo
Mar 26, 2009 (4:27 am)
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Replying to: rkbates (Mar 25, 2009 12:20 pm)

It sure sounds like tire control arms. We had same problem only we complained about road noise & vibration at 10,000 miles and they found the bulletin. They replaced the arms and tried to tell us that we would have to pay for new tires. Because we had all of our service done at the same dealer where we bought the vehicle, we continued to press the issue until they called Honda regional office and then agreed to replace the tires free of charge.
 
Keep in mind that they are not required to bring up bulletins issued on their vehicles unless the customer complains. A bulletin is not the same as a warranty recall in their minds.
 
You may have to look through the other threads on maintenance issues cuz there are a lot of complaints about the tire control arms.
#140 of 148
Honda Civic Hybrid rear control arm issue by janestadler5
Mar 26, 2009 (6:55 am)
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Mar. 27, 2009
Because I have found this blog to be so valuable in my struggle to deal with this issue, I want to update what happened with me, since last blog. After ~5 phone calls to American Honda in Torrance, CA and the dealership that sold me the car, they basically ran me around the block. I then went to another mechanic who ran the car up on the lift and told me that the arms on the car did NOT have the "C" that the definitely correctly manufactured arms have on them. I ended up buying the new rear upper control arms kit, and having it installed, and buying 4 new tires and having the tires balanced and mounted, all at my own expense.
        Now, when I called an alignment guy for the final step, he wants to sell me another "adjustable" set of rear control arms for another $500. I have already been told by Honda and ~4 other mechanics that no such "adjustable" arms existed.
        I must admit that this whole business has made me very very angry with Honda.
#141 of 148
Re: 2008 HCH rear tires [rkbates] by rkbates
Mar 30, 2009 (5:53 pm)
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Replying to: rkbates (Mar 25, 2009 12:20 pm)

Took hch to jack o diamonds honda in tyler tx today. They replaced the control arms, balanced the ruined tires and aligned under warranty. Would not replace tire that has 14000 miles on them. Now it rattles. Before we drove off we called honda cus serv and the rep said the tires were bad. Asked for supervisor and will call in 1-2 days. While waiting on phone a young couple was looking at the new cars and hubby yelled 'don't buy a honda they won't stand behind it'. Saleman promptly took them inside. Good laugh anyway! And yes the fight is on or they can have this hch back! Also my hch surges when accelarating. But they can't get it to do it. Surged about 20 miles from dealer. I get about 35 mpg.
#142 of 148
Re: 2008 HCH rear tires [rkbates] by mgrantaz
Mar 30, 2009 (9:18 pm)
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Replying to: rkbates (Mar 30, 2009 5:53 pm)

If you look back at my messages from July 2008, you'll see that my tires grew worse and worse, got louder and louder, and the vibration/shaking became unbearable at 70-80 MPH. New, different tires solved the noise and vibration problem. The OEM tires are horrible.
#143 of 148
HCH Rear End and Tire Issue by hybridguyx2
Jul 24, 2009 (11:51 am)
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I just had my '07 repaired Wednesday. I will say it was painless and only cost me a total of $102 for new tires. This was due, in large part, to the posts on this forum related to the subject.
 
I had printed out many of the posts as well as a copy of TSB 08-001 also posted here. Armed with all of this I contacted the service manager at our Honda dealership. We have always had good luck with our Hondas (have had 8 or 9 since our first Accord in '79) and the dealership has always treated us well, both up front and the sales end and consistently in the service department. We currenly own 2 HCH's, my '07 and my wife's '08. We were the first two HCH family our dealership was aware of (at least at their dealership).
 
My daughter and her fiance complained this past spring about the noise level in the back seat. They couldn't hear what we were saying up front unless we hollered. I drove my wife's '08 later that day and noted a MUCH lower noise level. I chaulked it up to those cheap Dunlop tires. But hers were exactly the same as mine. I let is slide until I had need for an oil change and a couple of other items needed addressed under warranty. I actually stumbled on the control arm thread while seeking info on a glitch in the IMA system!
 
At any rate, the service manager at our dealership has a totally different take on TSB's than most, it seems. "If is not right, Honda should fix it", he says. "If I can convince them it should be a reimbursable repair, then it should cost the customer nothing". We had a brief discussion on TSB's (which you and I may not know about unless we go searching for them and then complain long and loud enough). He doesn't agree with the way Honda handles TSB's, but I guess it is commonly done this way.
 
The upper control arms were replaced (no cost to me for parts or labor), the tires were replaced (only charged a percentage of what they normally would run...that was the $102), tires were mounted and balanced and resintalled on the car and the car was computer aligned...and then washed before I picked it up in the later afternoon.
 
I had a good experience (if something like this can be called a good experience). If you have this issue, go armed with copies of posts from this forum and others and take a copy of TSB 08-001 with you. If you can't find it here, email me and I'll make a .pdf file copy of it and email it back to you.
 
Good luck!
 
And we really do love both of our HCH's!
#144 of 148
Re: 2006 Honda Civic Hybrid Wheel Alignment Issues [krishi2001] by astones
Jul 28, 2009 (6:56 am)
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Replying to: krishi2001 (Apr 17, 2007 10:22 am)

I have had exactly the same problem. Don't go to PENINSULA HONDA in Hampton, VA. After care is very poor!
 
They tried (still trying) everything to get out of paying, taking responsibility or doing the work. I've been through 2 tires (6 new total), on average, every 16000 miles. Even after showing the dealership the Honda Service Bulletin (08-001) they refused to take any action and refered me to Honda HQ. The service manager said "there's nothing i can do"!
 
So frustrating....after reading this forum and spending $750.00 on new tires for a known problem i doubt very much if i'll ever buy another Honda product.
#145 of 148
Againj, Inside tire wear problems by oreo1
Aug 20, 2009 (8:03 am)
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'07 civic EX 2 dr., started to hear loud noise from right rear of car above 60-70 MPH, seemed to go away when below 35 MPH. Took to dealer for look-see, as it is still under warranty only 14500 miles. Yep, changed out the rear control arms at no charge, realighned 4 wheels. Both rear tires are cupped on the inside and they offered to sale me "New" tires for about $360. I think you can guess what I said. If your part damages my part, then you should pay for my part. It would be the same as if you hit my fender with your car, then you should be responsible to fix my fender. Sure hope someone would post that TSB.
Also, steering wheel squeaks when turning into or out of a parking spot, latest word is another" TSB" that calls for stop bumper replacements on the front suspension.
#146 of 148
Re: Againj, Inside tire wear problems [oreo1] by lyninmaine
Aug 20, 2009 (8:32 am)
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Replying to: oreo1 (Aug 20, 2009 8:03 am)

go back to my old posts. i got my new michelins paid for by honda america. the case number is posted. use it.
 
i am not happy with the 2006 hch. i wish my dad had bought me a used station wagon. after taxes, we paid 26k for a car that doesn't get the mileage they said it would and isn't backed up by the manufacturer.
#147 of 148
Re: Not that bad [hside] by lyninmaine
Aug 20, 2009 (8:42 am)
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Replying to: hside (Feb 03, 2009 5:32 pm)

my 1990 toyota camry was better. i gave it to a young man with 2 children when i got the hch. the toyota didn't corner as well, but it got better mileage than stated, after 266k miles! 35 mpg! and, the car is still running another 100k later!!!! yeah, its back to toyota after i have enough money to pass the civic on to a deserving person. at least the civic it has high safety ratings.
#148 of 148
Thanks for the Tech Number by oreo1
Aug 20, 2009 (10:21 am)
Reply
I'll give Honda a call first thing in the morning as I'm still waiting for the local dealer to call me on a diff. problem as in squeaking right rear suspension bars that they replaced last week; Of course they cannot hear it.
Thanks again

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