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2006 Honda Civic Hybrid Wheel Alignment Issues

104 messages,  Last post on Jul 26, 2008 at 11:44 AM

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#95 of 104 Be persistant! Honda agreed to pay for my tires. by lyninmaine Jul 15, 2008 (5:25 pm)
I got tired of the Honda America customer non-service and decided to see if corporate marketing wanted bad advertising. My attempt to get someone in marketing got me directed to a regional manager who had no authority in my neck of the woods, but made plenty of connections for me. I got a call from my customer talk-in-circles guy and the tune had changed. He told me to get new tires and fax the receipt. We did. This morning I got a call telling me I should see a check in 2 - 3 weeks. Prior to this, my local dealer had asked me to come in and get the rear control arms replaced and 4 wheel alignment. This was done at no charge. If you don't get the control arms changed, your new rear tires will be ruined as well. At least don't rotate them if you don't get the control arms changed. Then only 2 tires will get ruined. Replies to this message: xmasbaby (Jul 15, 2008 5:53 pm)
#96 of 104 Re: Be persistant! Honda agreed to pay for my tires. [lyninmaine] by xmasbaby Jul 15, 2008 (5:53 pm)
Replying to: lyninmaine (Jul 15, 2008 5:25 pm) I am interested in who you contacted and how I can get the same. I paid $121 to have the tires replaced, plus a rental fee of $60 in order to have another car while the Honda's control arm was being replaced along w/the tires. I would like to get my $181 back.   Thanks!
#97 of 104 by eapjr Jul 20, 2008 (1:21 pm)
Took our 2006 Civic to the dealer last week when the "road roar" and vibration became impossible to ignore. When the service rep called, he was very cryptic in explaining: that we'd need four new tires (at our expense); that we should return to have the control arms replaced, and that they would align both front and rear at their expense. When I picked the car up, the rep handed me the key as if I was a leper!?! Our tires do have 32k, but I will try to press for some $$$ from them.   Can anyone tell me whether the control arm replacement is a viable fix, or is it simply some action being taken to suppress unhappy owners? Replies to this message: etp (Jul 21, 2008 3:08 am) etp (Jul 21, 2008 3:14 am)
#98 of 104 Re: [eapjr] by etp Jul 21, 2008 (3:08 am)
Replying to: eapjr (Jul 20, 2008 1:21 pm) Just had mine replaced and I had to go buy tires at SAMS. 29K on my tires. Since the front ones were ok I just did the back with Goodrich. So far so good as I normally don't recommend non factory original tires. The dealer was out and Sams was the man of the hour. My mileage went up a little and the noise is gone. Don't figure on the mileage?????????? 42 PSI and prosper. Replies to this message: etp (Jul 21, 2008 3:14 am)
#99 of 104 Re: [etp] by etp Jul 21, 2008 (3:14 am)
Replying to: etp (Jul 21, 2008 3:08 am)
#100 of 104 Re: 2006 Honda Civic Hybrid Wheel Alignment Issues [krishi2001] by krishi2001 Jul 22, 2008 (11:04 am)
Replying to: krishi2001 (Apr 17, 2007 11:22 am) I now have over 40K on the car and after reading everyones posts I decided to bow down and not fight Honda on replacing my Control Arms, so I called a dealer in another town because I got sick of mine and they are aware of the issue and said they would replace my rear control arms for free. My tires are fine after the dealership I bought the car from realigned and added the cam so there is not uneven wear but I get a lot of vibration.
#101 of 104 VIBRATION by lyninmaine Jul 22, 2008 (3:42 pm)
Why are you still getting vibration? Replies to this message: krishi2001 (Jul 22, 2008 4:21 pm)
#102 of 104 Re: VIBRATION [lyninmaine] by krishi2001 Jul 22, 2008 (4:21 pm)
Replying to: lyninmaine (Jul 22, 2008 3:42 pm) I failed to mention that I don't get my control arms replaced until Aug 4. So far I am attributing the vibration to the current control arms, dealer says it's road noise, I'am not buying that. Let's see what the new control arms yield.
#103 of 104 4 wheel alignment by lyninmaine Jul 23, 2008 (4:38 am)
Make sure you get the 4 wheel alignment after the control arms are replaced. It appears the other dealers are doing that free as well. I was not charged. Replies to this message: mgrantaz (Jul 26, 2008 11:44 am)
#104 of 104 Re: 4 wheel alignment [lyninmaine] by mgrantaz Jul 26, 2008 (11:44 am)
Replying to: lyninmaine (Jul 23, 2008 4:38 am) Part 3...continued.I took my 2007 HCH in to a top alignment shop after buying the four new tires. They found that the alignment on all four wheels was off slightly, but enough to cause uneven/damaging tire wear over time. So since the dealer checked my control arms and wheel bearings and found them to be okay, misalignment seems to be my reason for the increasing problem with tire wear and vibration over time and 26K miles. The misalignment was not noticable (did not pull or drift), so I'll get it checked again at 6 months or if I notice irregular tire wear at 5000 miles.   I had a Nissan 300ZX that did the same thing--the second time I blew through a set of tires after 13K miles due to misalignment, I traded it in that very day. The service manager told me that the 300ZX model was hard to keep aligned and it didn't take much to throw it out and never notice it till the tires were shot. I hope my Honda Civic Hybrid is not the same story!

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