Last post on Feb 27, 2008 at 8:47 AM
You are in the Vans & Minivans
What is this discussion about?
Toyota Sienna, Honda Odyssey, Chrysler Town and Country, Dodge Caravan, Hyundai Entourage, Mazda MAZDA5, Kia Sedona, Car Comparisons, Car Buying, Van
#1110 of 1261 Re:Toyota did NOT extend the door hardware warranty as stated [ateixeira]
Feb 19, 2008 (8:07 pm)
You are WRONG concerning DEFECTIVE Sienna Front Door problem warranty.
The 2004 through 2007 Toyota Sienna Door Check Mounting Panel Warranty Enhancement is for ONLY 5 years or 100,000 miles....NOT 7 years or 100,000 miles.
This is stated in the Warranty Enhancement document we received for our 2006 Sienna on December 31, 2007.
A mere 2 year extension on this severe defect provides NO reassurance for us. We do NOT intend to keep the Sienna for 3 more years nor will it stay in our family because our daughter does NOT like our 2006 Sienna with 19,600 miles as well as her 1999 GC SE that now has 107,000 miles on it..(and she has gone on 4 long 1360 mile round trips in our Sienna with us).
#1111 of 1261 Re: quality vs reliability [bobber1]
Feb 19, 2008 (8:17 pm)
A Chrysler minivan is JUST as reliable as either a Toyota or a Honda. Read about all the Honda Odyssey transmission problems and the defective welds in the Toyota Sienna front doors.
Chrysler reliability problems are ancient history but Toyota and Honda are having reliability problems with recent models.
#1112 of 1261 Re: quality vs reliability [hansienna]
Feb 19, 2008 (9:48 pm)
Yes quite true hanssienna. Even the Koreans are making a very good product now. I would not have touched them with a ten foot pole a little while back but I love my 06 Sedona. Downside is depreciation for lack of reputation but I don't plan on selling my van so this does not effect me. Will probably run it into the ground since I have the long warranty.
The Ody and Sienna have very nice things about them, Ody's handling and Sienna's power but they are not God's gift to the market and both of the companies reliability has been failing. I think the American maker will continue to make a comeback. Ford is even making some really reliable cars now like the Fusion. Time will tell.
Feb 20, 2008 (8:58 am)
I stand corrected, 5/100 it is, however let's look at the original claims...
failing just after warranty
That's still FALSE. Even a 2004 with a 5 year warranty will be covered until 2009. That can't be after warranty, period.
The 2nd claim:
Toyota's weld's failing CR does not mention this at all and still recommended them like no tomorrow
Also FALSE. As I pointed out, CR specifically includes that issue in the Body Hardware rating, with a big black dot. So CR reports this issue accurately, yet they are being falsely accused of a "not mention" that is in fact mentioned.
If you have a beef with CR, at least come up with something accurate.
To believe the original assertion only shows that the believer is 100% biased against CR, and wrong.
#1114 of 1261 Re: quality vs reliability [lavrishevo]
Feb 20, 2008 (9:02 am)
FWIW, lavrishevo, I like the Sedona, in fact I test drove one and it was on my short list of minivans.
I think they're a great value and should not be ignored.
But ... all vans have their issues, for the Sedona/Entourage it's been an alignment issue with vibrations that sent one Edmunds member to court to win a Lemon Law suit. And won, by the way. About 6 people here on Edmunds reported having that issue, so it's fairly common.
Perhaps a couple of Edmunds members have door issues with the Sienna, but certainly not 6. Plus more Siennas are sold.
So the problem rate for the Sienna doors is still much lower than the alignment/vibration issues with the Korean vans.
It wasn't a deal killer for me, even still, given $19k would buy a pretty good basic van, and at that price I can forgive a lot.
Cheers and enjoy your van. If you're going to take a shot at CR - at least take the time to look at their ratings. I think that's a fair request.
#1115 of 1261 Re:Toyota did NOT extend the door hardware warranty as stated [hansienna]
Feb 20, 2008 (9:05 am)
The 2004 through 2007 Toyota Sienna Door Check Mounting Panel Warranty Enhancement is for ONLY 5 years or 100,000 miles....NOT 7 years or 100,000 miles
Hmmm, what is your source?
I think you could be wrong after all.
My 2007 was not covered by that warranty extension, come to think of it. I wish it had been. Why not get a free warranty?
I'm pretty sure it was only 2004-2006 models.
Are you 100% sure about the 5 year limit?
Given you were wrong about the model years, I dunno...
Edit: hansienna: you are wrong about the model years, it's up until 2006, not 2007:
http://www.autoblog.com/2007/10/24/toyota-fixing-600-000-sienna-doors-but-its-no- - t-a-recall-mind-y/
So if you think about it, the only issue the two of you complain about doesn't even affect 2007-2008 vans. So buy a new Sienna and have no worries - there are no major issues to complain about!
#1116 of 1261 Re: Not so fast... [ateixeira]
Feb 20, 2008 (9:14 am)
Good Lord are you emotional.
Is it not true that Toyota extended the warranty because of the amount of customer complaints. This was not something they offered from the beginning and many customers were SOL paying large amounts of money to have this design flaw fixed. What happens when the failure happens after 5 years or 100k which I am sure for many it will? Consumer Reports has a bias towards Japanese vehicles. If you do not agree then this is your right.
Anyway the whole point, which you seemed to miss, is that Japanese quality is dropping and American manufactures is growing. This is good, I am very happy the American car makers are pulling it together, good for us all... Americans that is.
#1117 of 1261 Re: Not so fast... [lavrishevo]
Feb 20, 2008 (9:22 am)
I am rational. That is why I researched CR's actual ratings, which you did not.
You are emotional. Your negative emotions and bias against CR have tainted your objectivity. You made conclusions without even LOOKING at CR's ratings. I mean, sheesh! C'mon? How lazy is that?
Your claims are entirely false, and spreaing myths like that is harmful to readers of this thread. They deserve to know the truth.
OK, perhaps I am passionate about the truth.
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#1119 of 1261 Re: quality vs reliability [hansienna]
Feb 20, 2008 (2:54 pm)
This past weekend I rented a 2008 Sebring from Dollar. The Sebring had 5,997 miles when I took it out. The transmission literally downshifted into first with a very noticeable slam. This was reminiscent of the transmissions on my bought back by Chrysler 1993 Intrepid and its replacement 1994 Grand Caravan. The car roared and had a most unpleasant back seat. Is this Chrysler's best effort at matching the Accord and Camry? I have been castigated by some on here because I made negative Chrysler comments, I maintain that Chrysler's quality is still sub-par and certainly not even close to that of Honda, Toyota, Hyundai or Kia. One of the best ways to evaluate a new car is to rent one and drive it for several days which we did. It only served to underscore why I would never own another Chrysler product.
Consumer Reports is unbiased and tells it like THEY see it. I have has issues with CR in the past based on their evaluations. Their Frequency of Repair charts are based on real world experience of owners such as myself.