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Honda Odyssey Brakes

243 messages, Last post on Nov 20, 2009 at 7:57 AM
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Replying to: clzeus10 (Sep 30, 2009 3:28 pm)
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Replying to: sonofknud (Sep 30, 2009 5:18 pm) Oh man I hope I don't have to go that far on this one. I just want them to fix the damn thing so we can all go on with our lives instead of dragging this forever or having to escalate it to the next level. That would really suck..... I will see what they tell me tomorrow and then I may have to do what you have said, get another opinion from a different dealer.
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Replying to: clzeus10 (Sep 30, 2009 6:23 pm) I had this done on my 07 ody which had 12k miles back in Feb 09. So far the brakes have been good. http://www.in.honda.com/Rjanisis/pubs/SB/A07-045.PDF |
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Replying to: pdobrott (Sep 30, 2009 8:50 pm) I talked to the service rep first, who btw has an attitude like you would not believe. He left me a voicemail earlier in the day to give me the status of my car, here's the voicemail message in totality "Your car is ready". Yep, and i wish i could replicate the tone of his voice from that message. But anyway, so as I go to pickup the car I first get to see him, I asked him and he repeated the same story, nothing wrong with the brakes...blah blah blah and a lot of other BS that I wish I could record and post on You tube. I asked that I should be able to test drive another Odyssey from the same Model year or even 2009 in order for me to get a good idea on how the brakes feel in those cars. To that he responded that each car's brakes will feel different and that is not a good test, and besides he did not have any cars available for me to test drive. Fine. Then I asked him about whether he had heard about any Service bulletins about 08 Odyssey's relating to the brake issue or otherwise. He responded again in a super confident voice that "there have been no issues with 08 Odyssey's brakes and if there were, he would be very much aware of it." After that sentence I proceeded to pull out the TSB linked to the ABS/TCS soft brake issue as well as the NHTSA investigation doc, I wish i could have taken a picture of his face at that point. He then jumped up and went to fetch the Shop Foreman who had also test driven my car as now the issue was beyond his IQ level. I talked to the Foreman and he said he test drove the car and he acknowledged that the brakes feel soft but proceeded to tell me that that is normal and is not a cause for concern as the car's braking performance is still adequate even with that and his decision is to not authorize any action as Honda will not cover the cost of replacing the ABS/TCS module again as it has been done once. He told me that there is nothing more he can do and now I should contact Honda directly and if they tell him to go ahead and take some action on this, only then can he do anything about the brakes. I promised him that this is slated to be escalated and is not going to go away. I got it in writing from them that he test drove the car and did not find any issue with the brakes. I am now contemplating my next steps. I do plan to talk to their service director tomorrow to see if he is any saner than some of the people who work for him. Btw, this is a dealership in Northern Virginia.
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Replying to: clzeus10 (Oct 01, 2009 4:30 pm) Did they do that exactly according to the TSB, in the first replacement? If not, then they should do the 2nd time according to the TSB guideline when customer complains. It is something in the system keep leaking air to the brake fluid, thus causing the soft brake. It needs to stop the leaking source and bleed the whole brake system manually. If the source wasn't stopped, then the brake will get soft again just a matter of time. |
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We have an 06 Odyssey EX and have had the grinding brake problem since pretty early on. Grinding and softness in brakes when downhill only. Has been in dealership and private Honda repair shop several times and problem still occurs at 65K miles. I have three small children whose safety and security is paramount, and I'm always a bit on edge in my car. I am really disappointed in this Honda product. Their gold grown is quite tarnished in my eyes. We've been given the same run-around at the dealership - problem is usually temporarily fixed, but always comes back within a few thousand miles. We don't live in a very hilly area with many steep inclines, but even traveling around the Hollywood hills to visit family is a nerve-wracking experience. The funny thing is that we traded in a Ford minivan with horrible braking problems (soft brakes/non-existent brakes/grinding) that could never be fixed. We thought that with the purchase of a Honda that our problems were over. How can it be that our Honda isn't any safer than that crappy Ford??? I don't think we have a chance at the Lemon Law, but I'll be pulling some of the rabbits I've read here out of my hat for our visit with the dealership in a few days. I would love to hear from more of you who have had more of the grinding downhill braking problems and what successes you've had in getting the problem fixed (if any!). Thanks.
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Replying to: sandiegogal (Oct 02, 2009 10:16 pm) |
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I am glad to hear I am not the only one having issues with my brakes. I have a 2008 Honda Odyssey and the brakes constantly grind when I am stopping. I have taken it in twice before and they told me everything looked great, blah blah. And then two weeks ago, I took it in again and I told them something has to be done. I said it feels unsafe and I have two children that are always with me. I was told...and I quote "That is not abnormal for the Odyssey. It's a big car and weighs alot. So once it's been driven for a while and the brakes are warm they will make that sound." Now I know I am a woman, but that just sounds ludicrous to me. I don't know what else to do. I am at my wits end...
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Replying to: clzeus10 (Sep 30, 2009 3:28 pm)
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Replying to: aldrink (Oct 05, 2009 2:25 pm)
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