Last post on Dec 19, 2012 at 9:26 AM
You are in the Nissan Titan
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Nissan Titan, Car Safety, Truck
#10 of 26 Re: titan caught fire [msloff]
Jun 22, 2007 (6:17 pm)
2005 Nissan Engine Fire Update:
I have had three separate conversations with Nissan Consumer Advocates. (Believe me, this name is an oxymoron.) The first person was in over her head, which given the circumstance, I guess I could understand. The second was a "trained professional." Not once, did he express concern or compassion towards my wife, my daughter or the seriousness of this situation. I spoke to this person twice last week. I would have thought Nissan would have been all over this situation to make sure there was not a manufacturing issue. Not the case. Rather, this person stated he did not know when there technical investigator would "get to this". Also, he indicated that my insurance company had not indicated to Nissan that they were going to pursue this as a vehicle defect. (Not the case, I have a copy of the letter in my possession).
At the end of the day, I was hoping Nissan would have reacted in professional manner, so far, it has been deny, deny, deny. I was not asking them to admit any fault, only to treat this with the diligence it deserves.
Does anyone have any other thoughts on how to get through to them?
#11 of 26 Re: titan caught fire [msloff]
Jun 24, 2007 (7:07 am)
Sorry you also have been having such a difficult time getting Nissan to respond properly to you. However, may I say I am happy that you and your family are all fine. As you know I have experienced same type of communication with them. It certainly is scary to think what could have happened. I don't think a company like Nissan runs with a conscience. They do not seem to know much about customer relations, or how to keep a valued customer.
I wish I had concrete answers for you to help you break through the wall of silence, but I dont. I have a few suggestions for you to consider. You may want to look up the NHTSA website to research and possibly file a complaint. I sent them a email and this is the info. they provided. I would call them if I were you, as I will be doing the same shortly.
If you believe your vehicle has a safety related defect, you may consider filing a complaint with NHTSA.
You may visit our website at www.nhtsa.dot.gov for information on how to file a Vehicle Safety Complaint. The methods to file a complaint are as follows:
•Contacting our Hotline
•Printing the web form and mailing it to NHTSA
We hope that you find this information helpful. However, if you need additional information on our services please feel free to contact us at 1-888-327-4236.
You may also want to look for safety recalls for your year and model truck. I believe you may find them on NHTSA or possibly Nissan's website. I do know that I did see some safety recalls on some earlier model Nissan trucks (Titan I believe) with a potential for fire hazard. It had to do with something related to the wiring harness (miswiring) and if you connect up electronic tow brakes I believe.
The Nissan Customer Advocacy group should have indicated to you on the phone when you called if there were any open/known safety recalls on your particular truck. If not, you should call them again and ask.
You may also want to talk with a lawyer who specializes in these type of cases. Document all phone conversations and people you spoke to at Nissan. No gaurantees here but try a few just to make sure you get a good representation.
There is also some websites out there in which you can document your issue and potentially open a class action lawsuit.
As for me, I took lots of photos of my truck and where the fire started. I will write a very conscise letter as to what happened and how Nissan has dealt with me and will forward to folks at Nissan. I will likely look at some of their annual reports or 10k to find some key names and send them my story. I will be calling NHTSA in addition, and possibly checking a couple other product liability lawyers. It all just takes time as you know...
Please keep me posted on how you make out. I will try to do the same.
#12 of 26 Re: titan caught fire [shhenry]
Jul 12, 2007 (3:12 pm)
On 7/6/07, my husband was driving our 2005 titan when the brakes quit working, then he smelled smoke and lifted the hood to find the engine in flames. The driver side of the engine was badly damaged. It sounds like there are more than just Altima's with engine fies.
#13 of 26 Re: titan caught fire [tenntacc]
Jul 12, 2007 (6:45 pm)
I have finally been able to get Nissan to react to the engine fire that occurred with my Nissan truck on Father's Day. Trust me when I say that it was not easy, but I can be a very persistent person. Today they sent an Engineer to look at the truck and they will send an investigator on July 24th. (Over a month after my first call to Nissan).
For the person that had the issue on 7/6/07, if you want, email me on my personal email at h20_dawghotmail.com and I will provide you with contact information at Nissan.
#16 of 26 Nissan Frontier Truck Caught Fire
Aug 30, 2007 (6:27 pm)
Our 2001 Nissan Frontier caught fire last night and is totaled. My husband parked it around 6:15 PM and our neighbor noticed the smoke coming out of the car at around 11:15 PM. The truck then went up quickly from there. We are fortunate that the fire department came and put it out before the gas tank caught fire and blew up the house with it.
We have already left a message with the Nissan group but there were very rude and suggested that we 'allow our insurance to pay for it'.
Has anyone else had this experience? If you have, what did you do about it?
#17 of 26 Re: titan caught fire [shhenry]
Dec 14, 2009 (7:01 pm)
Hey Just ran across this site so I decided to stop and share my story, maybe get some advice.
My 2004 nissan titan Le had an engin fire also. I was at work at the time, a car driving past my house saw the fie and called the fire department. The truck was pretty much a total loss. I did not have insurance on it since I had just purchased the vehicle and didnt register it to my name, was supposed to do it that week. I did get a recall notie about a year later about a compressor that lets in water that can lead to engine fires. I still have the burnt truck in my yard.
Im just wondering if any of you had any luck getting anything out of Nissan??
Any advice and help would be great.
#18 of 26 Re: titan caught fire [kokojoe]
Apr 12, 2010 (6:31 pm)
I had a 2006 TITAN se. I had an engine fire in my driveway wile doing routine maintenance. I had a leak in the power steering line for some time and thought this could have contributed to it. The truck was running at the time of fire to be able to see the leek from the power steering line. I haven't contacted Nissan just my insurance company who seems to be asking more questions as to my ability and financial situation. Have never made a claim and have had many vehicles and home insured with the same insurer for eleven years. Is there someone specific with Nissan I should report this car problem with. Hope there not waiting for people to start dying.