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Pickups Nissan Titan Nissan Titan Truck Fires
16 messages, Last post on Aug 30, 2007 at 6:27 PM
You are in the Nissan Titan Forum. Your Host is kcram
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Replying to: kokojoe (Apr 18, 2007 11:29 am) I am so happy you were next to the vehicle when it happend, and was succeeded in getting your baby out safely. Your story had me thinking some terrible thoughts based on what could of happened in both of our situations. I apologize but I stopped monitoring this email thread after the other person had provided his disparaging remarks. I don't claim to be any expert, but I did take electrical engineering in school. My thought would be that if things were functioning correctly, a fuse would have blown when it sensed an electrical surge through the wiring. Apparently that is not the case here. I have always been a Nissan fan and in fact I bouth 3 new Nissan vehicles in my life. All I was asking from Nissan was an explanation as to why things happened and if it was expected. Since they stopped returning my calls and left me the cold shoulder, I have decided I may take all my HD video clips, photos, and recorded documentation and start a class action lawsuit. I am not the type of person that seeks to cause problems for any company, but this has got me concerned now. I am so happy nothing tragic happened to your family...thank you for your information. regards, shawn
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Replying to: shhenry (May 11, 2007 6:24 pm)
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Replying to: razorthunder (May 16, 2007 6:39 pm) I called Nissan yesterday to make them aware of this situation. The conversation was odd at best. After reading this discussion, I am betting I don't hear back from them.
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Replying to: msloff (Jun 19, 2007 3:25 am) I have had three separate conversations with Nissan Consumer Advocates. (Believe me, this name is an oxymoron.) The first person was in over her head, which given the circumstance, I guess I could understand. The second was a "trained professional." Not once, did he express concern or compassion towards my wife, my daughter or the seriousness of this situation. I spoke to this person twice last week. I would have thought Nissan would have been all over this situation to make sure there was not a manufacturing issue. Not the case. Rather, this person stated he did not know when there technical investigator would "get to this". Also, he indicated that my insurance company had not indicated to Nissan that they were going to pursue this as a vehicle defect. (Not the case, I have a copy of the letter in my possession). At the end of the day, I was hoping Nissan would have reacted in professional manner, so far, it has been deny, deny, deny. I was not asking them to admit any fault, only to treat this with the diligence it deserves. Does anyone have any other thoughts on how to get through to them?
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Replying to: msloff (Jun 22, 2007 6:17 pm) I wish I had concrete answers for you to help you break through the wall of silence, but I dont. I have a few suggestions for you to consider. You may want to look up the NHTSA website to research and possibly file a complaint. I sent them a email and this is the info. they provided. I would call them if I were you, as I will be doing the same shortly. If you believe your vehicle has a safety related defect, you may consider filing a complaint with NHTSA. You may visit our website at www.nhtsa.dot.gov for information on how to file a Vehicle Safety Complaint. The methods to file a complaint are as follows: •Website •Contacting our Hotline •Printing the web form and mailing it to NHTSA We hope that you find this information helpful. However, if you need additional information on our services please feel free to contact us at 1-888-327-4236. --------------------------------------------- You may also want to look for safety recalls for your year and model truck. I believe you may find them on NHTSA or possibly Nissan's website. I do know that I did see some safety recalls on some earlier model Nissan trucks (Titan I believe) with a potential for fire hazard. It had to do with something related to the wiring harness (miswiring) and if you connect up electronic tow brakes I believe. The Nissan Customer Advocacy group should have indicated to you on the phone when you called if there were any open/known safety recalls on your particular truck. If not, you should call them again and ask. You may also want to talk with a lawyer who specializes in these type of cases. Document all phone conversations and people you spoke to at Nissan. No gaurantees here but try a few just to make sure you get a good representation. There is also some websites out there in which you can document your issue and potentially open a class action lawsuit. As for me, I took lots of photos of my truck and where the fire started. I will write a very conscise letter as to what happened and how Nissan has dealt with me and will forward to folks at Nissan. I will likely look at some of their annual reports or 10k to find some key names and send them my story. I will be calling NHTSA in addition, and possibly checking a couple other product liability lawyers. It all just takes time as you know... Please keep me posted on how you make out. I will try to do the same. regards
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Replying to: shhenry (Jun 24, 2007 7:07 am)
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Replying to: tenntacc (Jul 12, 2007 3:12 pm) For the person that had the issue on 7/6/07, if you want, email me on my personal email at h20_dawg  hotmail.com and I will provide you with contact information at Nissan.
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Replying to: kokojoe (Apr 18, 2007 4:37 pm) We have already left a message with the Nissan group but there were very rude and suggested that we 'allow our insurance to pay for it'. Has anyone else had this experience? If you have, what did you do about it? 
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