Last post on Jun 19, 2013 at 6:38 AM
You are in the Sedans
What is this discussion about?
Hyundai Sonata, Toyota Camry, Honda Accord, Nissan Altima, Volkswagen Passat, Mazda MAZDA6, Ford Fusion, Chevrolet Malibu, Kia Optima, Car Comparisons, Sedan
#15705 of 18437 Re: Roadside [jeffyscott]
Oct 11, 2010 (4:07 pm)
LOL! Uh... no.
Hyundai's had five years roadside assistance for over 10 years, since they instituted their "long haul" warranty. Then Kia got it several years ago. Mitsubishi has a similar warranty. GM offers five years, 100k miles (others are unlimited miles). Then there's the Fords, Suzukis et. al. with 3 years roadside assistance. I just got a card in the mail from Nissan telling me that since I rejected their kind offer of an extra-cost warranty program when I leased my Sentra, they are giving me a 2-year extended warranty that covers just about everything (they say), including some wear items (haven't got the details yet)--but I think it includes roadside assistance. Kind of pales in comparison to those programs that offer five years, though. Heck, I still have nearly two years of roadside assistance left on the 2007 Sonata I bought second-hand last year. If Toyota is looking to stand out in the pack by offering a lesser program than several competitors... I am having trouble with the "so what?" test.
#15706 of 18437 Re: Roadside [backy]
Oct 11, 2010 (5:50 pm)
Roadside assistance only costs $50/year (or less).
#15707 of 18437 Re: Roadside [akirby]
Oct 11, 2010 (6:05 pm)
Over five years that's $50 or so less a year out of my pocket. Besides, it's more than that for all family members. If all cars in a household had roadside assistance, that's more than $100 a year saved. How is that a BAD thing? As the cars themselves get closer together in capability, it's the things like warranty, service, and perks like roadside assistance that will be the differentiators.
#15708 of 18437 Re: Roadside [backy]
Oct 11, 2010 (7:12 pm)
The point was it's only a few hundred bucks. You'd save more with a $500 rebate.
#15709 of 18437 Re: Roadside [akirby]
Oct 11, 2010 (8:46 pm)
Yep. I'll take the rebate AND the roadside assistance, AND the 10-year warranty AND the free oil changes for life, and anything else I can get, thank-you-very-much.
Oct 12, 2010 (11:07 am)
How do you like the Sentra? We were at the Nissan store yesterday and found the 2011 seats to be very comfortable but hated the outside mirrors, they have an odd shape to them. But overall impressed with the car. Not to sure about the CVT though. They also had a Rogue with aftermarket leather...nice ride with great ingress/egress for my spinal issues. Thoughts...opinions?
#15711 of 18437 Re: Roadside [akirby]
Oct 12, 2010 (12:11 pm)
Far less than $50 per year, if you get it via your auto insurance, rather than AAA. I pay $8 per year per car through my insurance.
The other option is credit cards, which don't provide free service but at least you can call and get help dispatched and pay for the actual service yourself.
This is really a benefit that costs the manufacturer next to nothing, which is why I am surprised to learn it is not universal. We got 4 years on VW and 3 on Mazda, both matching the bumper-to-bumper warranty at the time of purchase.
More significantly both also provided free loaner car, when we had a warranty repair. I assume there is nothing unusual about that and that every manufacturer provides a free loaner, at least in cases where the car has to be kept for more than a day?
Oct 12, 2010 (2:16 pm)
Not all provide a loaner car...but they should. We got 5 years with our Mazda & now our insurance provides it to us. Especially nice that our girls have it on their cars...even though they've got newish cars...sh-t happens. But we love our free roadside just for the piece of mind...all makers should provide it for the life time of the car & be done with it!
#15713 of 18437 Re: Roadside [jeffyscott]
Oct 12, 2010 (2:37 pm)
I think supplying a loaner is strictly a dealer perogative and has nothing to do with the manufacturer. There may be a couple of manufacturers that somehow force the dealer to do it but I'm pretty sure it is few and far between. Manufacturers may encourage it though.
#15714 of 18437 Re: Roadside [m6user]
Oct 12, 2010 (3:10 pm)
I am quite certain that for warranty work car was paid for by Mazda and VW, not the dealer. The paper work was for rental car and the rental car appeared on the warranty receipt. With one dealer I even had to go to enterprise to get a rental car. Perhaps "loaner" was the wrong term to use, these were rental cars either from the dealer's in- house rental fleet or from Enterprise.
Because we had an extra vehicle that needed to be used anyway, I turned down the free loaner/rental one time and the service adviser called several times when repairs were delayed, telling me that VW would pay for rental car if I wanted it.