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Hyundai Sonata Front Suspension "Thunk"

414 messages, Last post on Dec 06, 2009 at 10:17 AM
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This is a discussion about some suspension issues with Sonatas. Those who want to discuss such things are absolutely welcome to do so. Those who just want to say or imply that such issues are all in other posters' heads are not being helpful and are asked to stop. If you can discuss a poster's symptoms with him or her in a helpful manner, you are most welcome to do so. If your primary goal is to say, in one way or another, "I think you could be imagining this", please DON'T. Thank you. |
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Replying to: gslav1 (Oct 23, 2009 3:47 pm) Also, was it just the front struts? Did they change the rear struts as well? Thanks. |
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| Bought a 08 Sonata Limited about 2 months ago. Tokk about a week to realize that the thunk was not "normal", and now it is driving me insane. Had the dealer (private, not Hyundai) drive it for a day. He said it sounded "normal". Took it to the Hyundai dealer and they said they could not re-create the noise. Went back to the dealer and took the tech for a ride. he said he heard the noise but said it was "normal" and that all of them sound like that. Tried to be acceptful and live with it but it is still driving me nuts. Called the Service Manager yesterday and he said that the suspension on these cars was "sporty' and therefore more noisy. Then I started on a roll and told him about all the internet posts about this and that I could not beleive that he did not know about "the problem". he said to bring it in again and they will "see what they can do". My guess is that he knows exactly what I am talking about and he hoped that I would be like most of the other folks who just live with the noise or don't realize it is abnormal, but that is NOT going to happen. I'll see what they say, but anyhting less than all new struts and mounts would be unacceptable. I'lkl pursue this as long as it takes. This is a great discussion and I wish I knew about it before getting the car. The sad part is that I love this car except for the "Thunk". | |
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Replying to: alpnglw (Nov 06, 2009 9:30 am) "grand thunk railroad" |
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Well they replaced my gauges. However, when I spoke to the service manager again, after hyundai consumer affairs referred me back to him, he gave me the same old answers. The tech found nothing wrong. The car makes no abnormal noises. I showed him the part numbers for the redesigned struts. He said that was for the 2006 model not the 2009. I asked if I could drive a different car. He said they had no 2009 cars. I would have to drive the same year car to compare them. I said why not a 2010? They are the same. he said a regional manger would have to ok it and be there. I said ok, get in touch with him. He said he would let me know when we could do this. I guess I'll be getting no place with this.
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Replying to: lenstang (Nov 11, 2009 4:46 pm)
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Replying to: alpnglw (Nov 06, 2009 9:30 am)
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Replying to: espo35 (Nov 11, 2009 5:39 pm) I really didn't find a bad stretch of road to show him what the noise was like. If you hit just one bump here or there it just doesn't demonstrate the sound. It looks to me like I'll be stuck with the problem until trade it in. |
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Took the service manager out yesterday. He acknoledged the clunk and he knew exactly what it was. He basically said it is bothersomne but it is a design problem and it is what it is. I'll follow up with the Hyundai complaint process but I've basically resigned myself to live with it until I unload it next year.....my solution...crank the radio!
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