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Hyundai Sonata Front Suspension "Thunk"

412 messages,  Last post on Nov 25, 2009 at 6:30 AM

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What is this discussion about? Hyundai Sonata, Sedan


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#326 of 412
Re: It's A Fact [backy] by mikemartin
May 17, 2009 (4:24 pm)
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Replying to: backy (May 17, 2009 9:34 am)

I think one consideration here is whether CR and other professional reviewers are noticing some kind of suspension noise that is normal for the car, vs. a more pronounced noise that shows up only on some Sonatas and is due to some kind of problem. From driving at least 20 2006-9 Sonatas over the years and noticing a significant suspension "clunking" noise on only one of them, a 2008 GLS with about 25k miles on it, I tend to think there's two things at work here:
  
* A "normal" amount of noise on the Sonata's suspension that some people are sensitive to and others are not, or at least do not find it a big issue. By normal I mean it is not due to a defect in design or manufacture; it is a characteristic of the car.
* A more pronounced noise that is very noticeable by everyone who experiences it, but shows up on only some Sonatas.
  
I think that would explain the different kinds of experiences that we are seeing posted here and elsewhere.
 
Backy, if you read the annual auto edition of CR, they comment on suspension noise in the Sonata, Veracruz and the Santa Fe (but not the Entourage, Azera or Tuscon.
 
I also think some people are under the impression from their ownership experience that the suspension is tight at first, but for whatever reason, develops these types of problems as the miles accumulate.
 
If you go to Hyundai forums, which is obviously frequented by Hyundai owners, there are many, many complaints and stories of dealerships essentially replacing major suspension components trying to resolve these noises.
#327 of 412
Re: It's A Fact [mikemartin] by backy
May 17, 2009 (5:34 pm)
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Replying to: mikemartin (May 17, 2009 4:24 pm)

I have read CR's review of the Sonata, Sante Fe, and Veracruz. But note that the Santa Fe was CR's top pick for small SUVs last year (RAV4 edged it out this year), and CR says nothing about suspension noise in its summary on the Santa Fe in the 2009 Annual Auto issue (while it does say of the Sonata, "Suspension noise intrudes.") I think that's interesting given the Santa Fe and Sonata share a platform--but probably have some differences in suspension bits. CR does say of the Veracruz, "... suspension noise is evident."
 
Note that CR tests cars when they are brand-new. It does put some miles on them, but how many over what period of time?
 
I am not disputing the reports on suspension noise. I was making an attempt to explain why there seems to be multiple schools of thought on this.
#328 of 412
Re: It's A Fact [backy] by mikemartin
May 17, 2009 (8:10 pm)
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Replying to: backy (May 17, 2009 5:34 pm)

Backy, it may have been the Tuscon and not the Santa Fe.
 
I've beaten this horse to death, so I'll end my comments by just saying that I think many people really do have an issue regarding suspension noises and reaction, so they shouldn't be accused of fabricating these claims, because even mainstream publications have remarked on this as well.
 
I really like the direction Hyundai is headed in, and hope they sort out the remaining issues, because it benefits consumers to have another high-quality, reasonably priced automaker producing vehicles.
 
I believe Hyundai has already put price pressure on Toyota and Honda.
 
I'm rooting for any company that raises the bar on competitiveness. And I also think Hyundai is nailing the interior of their new cars.
 
The Sonata and the Malibu have the two best looking interiors of reasonably priced family sedans, IMO.
#329 of 412
Re: It's A Fact [backy] by ray78
May 18, 2009 (7:17 am)
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Replying to: backy (May 17, 2009 5:34 pm)

For those who think CR is the final word on product reliability- you might check at http://www.allpar.com/cr.html and click on Statistical Problems of CR. It could give you an insight on their Magazine.
#330 of 412
Re: It's A Fact [ray78] by LASHAWN
May 19, 2009 (1:36 pm)
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Replying to: ray78 (May 16, 2009 8:40 am)

I agree with you. I bought my 06 Sonata LX back in Feb 06 with 6 miles on odo. now has 59k miles and the only noises that I have heard came from the front brake pads when at 55k miles. Maybe I'm one of the lucky ones I don't know, but if your vehicle is still under the factory warranty than the dealer has no choice but to address and fix the problem. I'm blessed to real good friends with a Hyundai Technician that can fix any issue that I may have once my 60k warranty is over and can handle any powertrain concerns that are still under warranty. My best advise is to get to know the techs at the dealership, can save you alot of money and pain when you can have just that one tech work on your car.
#331 of 412
Re: It's A Fact [backy] by superm
Jun 30, 2009 (4:46 pm)
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Replying to: backy (May 17, 2009 9:34 am)

It's definitely a you notice it or not thing.
 
But 4 of 5 Sonata rentals I've driven, including '08 and 09 models, 4 and 6 cylinders, have had the clunk. I'd pin the issue not necessarily on design- no sane engineer (and most of is crazy ones) don't design to create noise, but rather the allowed specs for parts.
 
Problem is I haven't seen an alternate strut mount in the aftermarket. I'd consider one of these for the tremendous value proposition they are, and be resigned to replace the strut mounts in time. But in my search there aren't other options!
#332 of 412
Re: It's A Fact [backy] by gslav1
Oct 08, 2009 (11:27 am)
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Replying to: backy (May 17, 2009 9:34 am)

I had my car in for service today at my Hyundai dealership and was told that my earlier complaint about the suspension problems was a concern complained about by other owners and that Hyundai admitted that there was a problem. I have an appointment for next week hopefully this will solve the problem!
 
PS I own a 2009 Hyundai sonata 4 Cyl GLS
#333 of 412
Re: It's A Fact [gslav1] by lenstang
Oct 08, 2009 (12:18 pm)
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Replying to: gslav1 (Oct 08, 2009 11:27 am)

Please let us know what happens. Is that all they said was there is a problem?
Did they say they could fix It?
Thanks for the post.
#334 of 412
Re: It's A Fact [gslav1] by james1982
Oct 08, 2009 (2:28 pm)
Reply

Replying to: gslav1 (Oct 08, 2009 11:27 am)

I had my car in for service today at my Hyundai dealership and was told that my earlier complaint about the suspension problems was a concern complained about by other owners and that Hyundai admitted that there was a problem. I have an appointment for next week hopefully this will solve the problem!
  
PS I own a 2009 Hyundai sonata 4 Cyl GLS
 
Are they going to fix the problem free of charge?
#335 of 412
Re: It's A Fact [gslav1] by fragilemn
Oct 09, 2009 (11:26 am)
Reply

Replying to: gslav1 (Oct 08, 2009 11:27 am)

I'm interested to see what comes of your appointment. Wondering if Hyundai has some sort of fix for this? My 2009 GLS 4 cyl has the suspension noises too. Wonder if they have different parts to install or if they just some sort of work under there.

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