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Sedans Hyundai Sonata Hyundai Sonata Front Suspension "Thunk"
414 messages, Last post on Dec 06, 2009 at 10:17 AM
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Replying to: mikemartin (May 16, 2009 1:04 pm) I would think the lemon law would be for what my girlfriend went through 20 years ago (before there was a lemon law). Whenever she turned the key during winter the carborator would flood and the car wouldn't start. It was towed to the dealer 3 or 4 times. They would keep it for a few days and then claim there was no problem, She finally traded the car in for a different brand ( and dealer). I later found out a co-worker bought the same model, had the problem, and his dealer corrected it as per the service notice from the manufacturer. This is why today she will not (and neither will I) consider "the german's people car". |
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Replying to: mikemartin (May 16, 2009 1:04 pm)
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Replying to: ray78 (May 16, 2009 6:11 pm) I completely agree that Consumer Reports makes mistakes and there have numerous examples of their getting something wrong, but generally speaking, I still think they're relatively unbiased and present much accurate information. I also don't think they stated that every Sonata has the suspension noise, and there's no reason not to believe you when you say you've had no such issues with your two Sonatas. I think there have been enough professional reviews, including CR, coupled with complaints from Sonata owners on forums such as InsideLine or the Hyundai forums to conclude there is probably a genuine suspension issue that affects some % of Sonatas, though. What that % is, I doubt anyone really knows. Hyundai would probably have the best data because it would appear that a lot of people have complained about this problem to their dealerships, and many dealerships have replaced quite a few parts, such as shocks, struts, strut towers and other parts, in an attempt to provide good service to the customer. Cheers.
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Replying to: mikemartin (May 16, 2009 7:00 pm) * A "normal" amount of noise on the Sonata's suspension that some people are sensitive to and others are not, or at least do not find it a big issue. By normal I mean it is not due to a defect in design or manufacture; it is a characteristic of the car. * A more pronounced noise that is very noticeable by everyone who experiences it, but shows up on only some Sonatas. I think that would explain the different kinds of experiences that we are seeing posted here and elsewhere.
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Replying to: backy (May 17, 2009 9:34 am) * A "normal" amount of noise on the Sonata's suspension that some people are sensitive to and others are not, or at least do not find it a big issue. By normal I mean it is not due to a defect in design or manufacture; it is a characteristic of the car. * A more pronounced noise that is very noticeable by everyone who experiences it, but shows up on only some Sonatas. I think that would explain the different kinds of experiences that we are seeing posted here and elsewhere. Backy, if you read the annual auto edition of CR, they comment on suspension noise in the Sonata, Veracruz and the Santa Fe (but not the Entourage, Azera or Tuscon. I also think some people are under the impression from their ownership experience that the suspension is tight at first, but for whatever reason, develops these types of problems as the miles accumulate. If you go to Hyundai forums, which is obviously frequented by Hyundai owners, there are many, many complaints and stories of dealerships essentially replacing major suspension components trying to resolve these noises.
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Replying to: mikemartin (May 17, 2009 4:24 pm) Note that CR tests cars when they are brand-new. It does put some miles on them, but how many over what period of time? I am not disputing the reports on suspension noise. I was making an attempt to explain why there seems to be multiple schools of thought on this.
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Replying to: backy (May 17, 2009 5:34 pm) I've beaten this horse to death, so I'll end my comments by just saying that I think many people really do have an issue regarding suspension noises and reaction, so they shouldn't be accused of fabricating these claims, because even mainstream publications have remarked on this as well. I really like the direction Hyundai is headed in, and hope they sort out the remaining issues, because it benefits consumers to have another high-quality, reasonably priced automaker producing vehicles. I believe Hyundai has already put price pressure on Toyota and Honda. I'm rooting for any company that raises the bar on competitiveness. And I also think Hyundai is nailing the interior of their new cars. The Sonata and the Malibu have the two best looking interiors of reasonably priced family sedans, IMO. |
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Replying to: backy (May 17, 2009 5:34 pm) |
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Replying to: ray78 (May 16, 2009 8:40 am) |
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Replying to: backy (May 17, 2009 9:34 am) But 4 of 5 Sonata rentals I've driven, including '08 and 09 models, 4 and 6 cylinders, have had the clunk. I'd pin the issue not necessarily on design- no sane engineer (and most of is crazy ones) don't design to create noise, but rather the allowed specs for parts. Problem is I haven't seen an alternate strut mount in the aftermarket. I'd consider one of these for the tremendous value proposition they are, and be resigned to replace the strut mounts in time. But in my search there aren't other options! |
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