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Hyundai Sonata Front Suspension "Thunk"

412 messages,  Last post on Nov 25, 2009 at 6:30 AM

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What is this discussion about? Hyundai Sonata, Sedan

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#403 of 412 Not the only one by boomer20 Nov 21, 2009 (7:23 am)
There are a lot of owners with the "thunk" problem and I'm one. Like me, I think they are just disgusted with Hyundai ignoring the problem. This is my 3rd and last Hyundai. Replies to this message: espo35 (Nov 21, 2009 7:54 am) pat (Nov 21, 2009 6:08 pm)
#404 of 412 Re: Not the only one [boomer20] by espo35 Nov 21, 2009 (7:54 am)
Replying to: boomer20 (Nov 21, 2009 7:23 am) Define "a lot". I meet 10 Sonata owners every day and haven't had one complain so far. Replies to this message: pat (Nov 21, 2009 6:08 pm)
#405 of 412 Re: Not the only one [espo35] by pat HOST Nov 21, 2009 (6:08 pm)
Replying to: espo35 (Nov 21, 2009 7:54 am) Given that you work in Hyundai service, that's a good thing indeed. However, as we've noted before, this is a discussion for those who are having the issue. So let's let people discuss it here, please.
#407 of 412 NO FIX by lenstang Nov 24, 2009 (4:29 am)
After they replaced my gauge cluster I spoke to the service manager that hyundai consumer affairs asked me to see about the suspension problem. I got the same old stuff from him that I had heard all along. "We found nothing wrong with the suspension. The noise is normal for the car". I asked about driving another car to compare with mine. He said he had no 2009 sonatas. I asked about driving a 2010. He said he couldn't do that because it wasn't the same year car. He would have to get a regional manager in to ride with us to do that. He said he would call when he could set that up. That was two weeks ago. Guess it's back to hyundai consumer affairs to see what else they might do. I don't think it will ever be fixed. I will still report what happens here. Replies to this message: vinng (Nov 24, 2009 2:57 pm) newowner10 (Nov 25, 2009 5:01 am) kirstie_h (Nov 25, 2009 6:30 am)
#408 of 412 Re: NO FIX [lenstang] by vinng Nov 24, 2009 (2:57 pm)
Replying to: lenstang (Nov 24, 2009 4:29 am) Get rid of that piece of junk like I did. You are right it will never be fixed. After 3 months of driving my 2009 Sonata I stopped in at the showroom and yelled about what a piece of junk you sold me. There were a few customers in the showroom at that time and the sales manager came to me and said can we discuss this problem in my office. I told him that I made 5 trips to the service depatment and each time I was told we put in new shocks front and rear and made a couple of adjustments. I was fed up with that bull, and I told him to give me money back. He saw my frustration and how mad I was, so he said let's go for a ride in a brand new Azara he had in the show room. Wow what a difference in the ride. Right there on the spot we made a deal for a few dollars more and I have the Azara since Now 2008 and I love it. Great car, everything is smooth and quiet. Replies to this message: newowner10 (Nov 25, 2009 5:01 am) kirstie_h (Nov 25, 2009 6:30 am)
#410 of 412 Re: NO FIX [vinng] by newowner10 Nov 25, 2009 (5:01 am)
Replying to: vinng (Nov 24, 2009 2:57 pm) I am surprised you purchased another Hyundai. You were very upset about how you were being lied to and not getting the problems fixed and you went and purchased another model. Most people would steer away from the dealer and the brand. Hope you will be happy with your new car.
#411 of 412 Re: NO FIX [vinng] by kirstie_h HOST Nov 25, 2009 (6:30 am)
Replying to: vinng (Nov 24, 2009 2:57 pm) I'm glad you got the vehicle you wanted, but yelling at the sales manager isn't very nice. Keep in mind that sometimes when they sell NEW vehicles, they aren't even aware of problems that will crop up later in that model. Also, if you came in originally shopping for a Sonata, he sold you what you asked for.   Hopefully, some of our members can find a less dramatic resolution to the problem!

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