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Chrysler Pacifica Oil Problems

101 messages,  Last post on Sep 21, 2009 at 5:31 AM

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What is this discussion about? Chrysler Pacifica, Oil

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#79 of 101 Resolution by bgyako Oct 06, 2008 (8:48 am)
Hi All,   I have been reading these posts for months, and no one is being helped from Chrysler. I spoke to the dealer, the dealer sent me to customer service, they don't handle technical issues, I need to speak to STAR for technical issues, and only dealers are allowed to speak with star, and so on and so on. Here what I found out so far. Everyone on this post needs to: A) request from the dealer to speak to the District Manager (DMM) and file a complaint. B) File a CAR (pronounced care) case with a level 2 support (USA rep not India) rep 800-992-1997. C) I got the actual star#, call them everyday and complain. 800-850-Star. D) Lastly, get a ASE certified mechanic to confirm oil consumption issue, and file a small case law suit. It's simple and each case has to be represented by Chrysler in every county/state. This ill cause Chrysler to find a simpler resolution then paying attorneys to run around the country. By the way I to have a 2005 Pacifica touring with 2 QTS of oil consumption every 3K miles. I am on step D next......LOL
#80 of 101 Re: not sure what to do!!! [angyp] by bgyako Oct 06, 2008 (8:49 am)
Replying to: angyp (Aug 06, 2008 11:43 am) What's the site.
#81 of 101 got rid of my misery! I sold the Pacifica back to the dealer! by qpower Oct 11, 2008 (10:34 am)
Ah, revenge is sweet!   The dealer was forced to offer me a superior trade-in value of $13,500 for my 2005 Touring with DVD and 46,000 miles towards a 2008 T&C Touring which has been trouble free so far.   Revenge is knowing that our trade-in is still sitting unsold on the dealers lot now marked down to $13,495 !!   Who got the best of that?   We deserve better than the quality we've gotten out of this modern engine. I found the exit door, but someone needs to start a class action suit. There seems little doubt that many folks are very disappointed with the quality of this vehicle.
#82 of 101 Will ring job fix oil burning problem? by neuroman3 Dec 12, 2008 (6:29 am)
I just found this site and was appalled to read so many complaints about Pacifica's high usage of oil. I have a 2005 AWD model which I bought used from a dealer in Feb. 2007 after it was supposedly turned in on a lease. It had 17,890 miles on it. We love the vehicle's ride and overall performance, but I've noticed over the past year that in city and light highway driving it went through a quart or so of oil between oil changes. More recently, we started using it for long highway trips. That's when I noticed oil usage of 2 quarts or more between oil changes at 3000 miles.   Since I bought an extended warranty with the vehicle, I brought it to my dealer, who services it routinely. They admitted that Chrysler has had this type of problem with the 3.6 liter engine for some time, but not owned up to it. They tested the engine and want to change the rings next Monday. Since this won't cost me more than the $100 deductible, I'm prepared to do that. But, some of you on this site have indicated nightmare scenarios of continuing engine problems, even after having that kind of repair was done.   Is it worth my time and energy to do this, or simply try to trade the car in? It's only got 28,800 miles on it, plus the warranty, which lasts to 2011, is transferable (though God only knows if Chyrsler will be in business then!).   Any suggestions? Replies to this message: happytrails07 (Dec 15, 2008 5:44 am) 2005limited (Dec 31, 2008 6:21 pm)
#83 of 101 Re: Will ring job fix oil burning problem? [neuroman3] by happytrails07 Dec 15, 2008 (5:44 am)
Replying to: neuroman3 (Dec 12, 2008 6:29 am) Once Chrysler owns up to the problem and fixes the rings, the oil consumption should be done with. I think my car was done almost two years ago and the car is running fine and not burning oil. The problem has been we are the lucky ones and have found dealerships who will fix the problem. Most folks on this site are not in the same position and stuggle with their local dealerships. Good luck.
#84 of 101 Re: Will ring job fix oil burning problem? [neuroman3] by 2005limited Dec 31, 2008 (6:21 pm)
Replying to: neuroman3 (Dec 12, 2008 6:29 am) I had the same problem. It took months and months for chrysler to fix. I went on a trip and arrived home to find our chrysler was out of oil !! I took it to the dealership and they handed me a memo from Chrysler that said it is normal useage. Under 30000 miles it could use 1 quart every 1000 and over 30000 it could use 1 quart every 800 miles..you know what I told them.. so they checked the oil every 1000 miles. They just kept handing me this memo. I didn't give up. I told them I paid $30,000.00 + and it was paid for and I would spend more every month on a attorney. There is not a car made that uses oil. They checked the oil consumption for months and then they replaced the valve guides. Then checked the useage again and again we wait.. and it did not work. They finally said they knew of the problem and but a long block in not just rings. This all started at under 18,000 miles. The problem is know to chrysler. It is the rings.. People write that the factory warranty is 3 years or 36,000 miles. 2005 was the last year for 5 years or 100,00 miles,, I also bought a extended warranty.   Good luck!!
#85 of 101 Re: Oil Problems [dcgnlmg] by 04pac Jan 07, 2009 (5:24 pm)
Replying to: dcgnlmg (Apr 09, 2007 11:00 am) I didnt get through all of the posts but here is my story. I had a similar issue, to the point where my oil light came on and took 3.5 quarts. What I found is that the 5w30 they recomend is not correct. I changed to 10w30 Mobil 1 synthetic and my consumtion went from 1000 miles per quart to 2500 per 1/2 quart. I also checked the AMSOIL website for the 04 Pac specs and they say 10w30 also. So, change to 10w30 Mobil 1 and track it weekly.
#86 of 101 Re: Oil pan for 2004 3.5L Pacifica? Someone? Anyone? [pssimon] by 614jj Jan 24, 2009 (6:21 am)
Replying to: pssimon (May 08, 2008 4:15 am) same thing happened on my 2004 Pacifica AWD. they "plugged it", but when I have to get my oil changed it is a big deal to not break the pan. Let me know if you find a source. Replies to this message: Trucker56 (Feb 11, 2009 7:44 pm)
#87 of 101 Re: Oil pan for 2004 3.5L Pacifica? Someone? Anyone? [614jj] by Trucker56 Feb 11, 2009 (7:44 pm)
Replying to: 614jj (Jan 24, 2009 6:21 am) Do you know what the part number is for the oil pan that you need? I bought one for my daughters 2004 Pacifica but didn't use it. The number is 04792662AB.
#88 of 101 2005 Pacifica AWD using oil by Merk6 Feb 14, 2009 (1:35 pm)
After reading the 80 plus blogs it's obvious that we are all experiencing the same oil consumption issues on our 2005 PACIFICA'S.   I purchased my AWD, Touring last October with 6800 miles. I noticed from the start that it was using approx. 1 quart of oil every 1200 miles so I went to the dealer and they began to record it. We discovered that it is using approx. 2 quarts of oil between 3000 mile oil changes. They agreed that it was excessive so they contacted Chrysler. Chrysler replied with "unless a quart of oil is used every 750 miles they do not consider it to be excessive".   What a shame that we are being treated this way, and the Big 3 wonder why they are losing market share to Toyota, Honda and why they can not turn a profit. For me, I going to call the Star line, which was listed on a previous blog, every day until resolution. If that is not successful, I will be trading mine in for a Toyota.

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