Last post on Aug 02, 2012 at 4:11 PM
You are in the Chrysler Pacifica Maintenance & Repair
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Chrysler Pacifica, Oil
#76 of 211 Re: Oil problems have lead to engine problems [hozz]
Jul 07, 2008 (4:45 am)
I read your blog posts and you need to step up to the reality of owning a large, complex mechanical device!
You do need to check oil levels every time you fill the gas tank, I am sure that this advice is within the owner's manual. You need to check tire pressures frequently too!
This isn't to say that you need to like the exercise, rather that it is a function of ownership and maintenance of the vehicle. It may be too tiresome for you to own this vehicle!
That said, I have posted here about my own 2005 Pacifica oil consumption issues and there is NO Doubt that Chrysler is hiding from their responsibilities to step up and claim this oil over-consumption as a function of poor engineering or faulty engine construction, you can take your pick...
I solved the situation after running around with the local dealers over the issue by trading the vehicle back and buying a 2008 T&C van with a strong trade-in value. It is not an ideal situation and I liked some aspects of the vehicle, but frankly, there was more wrong with the ride handling too, that I decided to move on -
Sooner or later, you will decide to move on, you need to make that choice!
The whole incident is painful and egregious corporate behavior, especially as I had a VW New Beetle with oil overuse and VW absolutely fixed that!
You can not fight them if they are intransigent, but you could hire big city lawyers and start a class action suit.... maybe...
I got 46K miles use in less than three years and took the exit, receiving 13,5K for the trade on a $29K cost... good considering they started out at 11,2!
#77 of 211 Oil Hog - Not just 05's...
Jul 14, 2008 (10:49 am)
This beast alone seems to be propping up the artificially high price of oil all by itself... My 04 Pac w/76K uses a quart every 800 mi. now. Hadn't realized when it started, probably around 70K. Having just gone over my extended warranty limit (70K) I will dump it unless anyone can tell me that chrysler is owning up to the debacle. Can anyone give a price as to what the o-ring replacement cost has been?
#78 of 211 not sure what to do!!!
Aug 06, 2008 (12:43 pm)
HI, my husband and I found this site after having the same oil consumption issues with our 2005 AWD Pacifica. Our dealership has been completely useless and downright awful to us since our engine seized up while we were driving.
A couple issues we are having is that we had brought the car back to the dealership for its last oil change, and one of the very bright guys over there had miscalculated our oil change sticker by 2000 miles!!! We were over our change by what we thought was 500 miles, and came to find out it was really 2,500.
We are still under 36,000 miles on this car, and from what we are reading, this should be a warrenty issue. ( we did also purchase the extended warrenty). We were just denied this morning, and don't know what to do. We live in a small town in Colorado, that doesn't have many dealerships, can we bring this car somewhere else and try and get it covered. Like I said, our dealership is not owning up, and when my husband went to meet with the mechanic, they had taken the sticker off the window!! We are not sure where to go from here, but obviously many of you are getting this covered under warrenty. I would appreciate any advice
#79 of 211 Resolution
Oct 06, 2008 (9:48 am)
I have been reading these posts for months, and no one is being helped from Chrysler. I spoke to the dealer, the dealer sent me to customer service, they don't handle technical issues, I need to speak to STAR for technical issues, and only dealers are allowed to speak with star, and so on and so on. Here what I found out so far. Everyone on this post needs to:
A) request from the dealer to speak to the District Manager (DMM) and file a complaint.
B) File a CAR (pronounced care) case with a level 2 support (USA rep not India) rep 800-992-1997.
C) I got the actual star#, call them everyday and complain. 800-850-Star.
D) Lastly, get a ASE certified mechanic to confirm oil consumption issue, and file a small case law suit. It's simple and each case has to be represented by Chrysler in every county/state. This ill cause Chrysler to find a simpler resolution then paying attorneys to run around the country.
By the way I to have a 2005 Pacifica touring with 2 QTS of oil consumption every 3K miles. I am on step D next......LOL
#80 of 211 Re: not sure what to do!!! [angyp]
Oct 06, 2008 (9:49 am)
What's the site.
#81 of 211 got rid of my misery! I sold the Pacifica back to the dealer!
Oct 11, 2008 (11:34 am)
Ah, revenge is sweet!
The dealer was forced to offer me a superior trade-in value of $13,500 for my 2005 Touring with DVD and 46,000 miles towards a 2008 T&C Touring which has been trouble free so far.
Revenge is knowing that our trade-in is still sitting unsold on the dealers lot now marked down to $13,495 !!
Who got the best of that?
We deserve better than the quality we've gotten out of this modern engine. I found the exit door, but someone needs to start a class action suit. There seems little doubt that many folks are very disappointed with the quality of this vehicle.
#82 of 211 Will ring job fix oil burning problem?
Dec 12, 2008 (7:29 am)
I just found this site and was appalled to read so many complaints about Pacifica's high usage of oil. I have a 2005 AWD model which I bought used from a dealer in Feb. 2007 after it was supposedly turned in on a lease. It had 17,890 miles on it. We love the vehicle's ride and overall performance, but I've noticed over the past year that in city and light highway driving it went through a quart or so of oil between oil changes. More recently, we started using it for long highway trips. That's when I noticed oil usage of 2 quarts or more between oil changes at 3000 miles.
Since I bought an extended warranty with the vehicle, I brought it to my dealer, who services it routinely. They admitted that Chrysler has had this type of problem with the 3.6 liter engine for some time, but not owned up to it. They tested the engine and want to change the rings next Monday. Since this won't cost me more than the $100 deductible, I'm prepared to do that. But, some of you on this site have indicated nightmare scenarios of continuing engine problems, even after having that kind of repair was done.
Is it worth my time and energy to do this, or simply try to trade the car in? It's only got 28,800 miles on it, plus the warranty, which lasts to 2011, is transferable (though God only knows if Chyrsler will be in business then!).
#83 of 211 Re: Will ring job fix oil burning problem? [neuroman3]
Dec 15, 2008 (6:44 am)
Once Chrysler owns up to the problem and fixes the rings, the oil consumption should be done with. I think my car was done almost two years ago and the car is running fine and not burning oil. The problem has been we are the lucky ones and have found dealerships who will fix the problem. Most folks on this site are not in the same position and stuggle with their local dealerships. Good luck.
#84 of 211 Re: Will ring job fix oil burning problem? [neuroman3]
Dec 31, 2008 (7:21 pm)
I had the same problem. It took months and months for chrysler to fix. I went on a trip and arrived home to find our chrysler was out of oil !! I took it to the dealership and they handed me a memo from Chrysler that said it is normal useage. Under 30000 miles it could use 1 quart every 1000 and over 30000 it could use 1 quart every 800 miles..you know what I told them.. so they checked the oil every 1000 miles. They just kept handing me this memo. I didn't give up. I told them I paid $30,000.00 + and it was paid for and I would spend more every month on a attorney. There is not a car made that uses oil. They checked the oil consumption for months and then they replaced the valve guides. Then checked the useage again and again we wait.. and it did not work. They finally said they knew of the problem and but a long block in not just rings. This all started at under 18,000 miles. The problem is know to chrysler. It is the rings..
People write that the factory warranty is 3 years or 36,000 miles. 2005 was the last year for 5 years or 100,00 miles,, I also bought a extended warranty.
#85 of 211 Re: Oil Problems [dcgnlmg]
Jan 07, 2009 (6:24 pm)
I didnt get through all of the posts but here is my story. I had a similar issue, to the point where my oil light came on and took 3.5 quarts. What I found is that the 5w30 they recomend is not correct. I changed to 10w30 Mobil 1 synthetic and my consumtion went from 1000 miles per quart to 2500 per 1/2 quart. I also checked the AMSOIL website for the 04 Pac specs and they say 10w30 also. So, change to 10w30 Mobil 1 and track it weekly.