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Hyundai Genesis Sedan 2009-

5692 messages,  Last post on Nov 25, 2009 at 6:02 AM

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What is this discussion about? Hyundai Genesis, Hyundai Genesis Coupe, Concept Cars, Future Vehicle, Coupe, Sedan


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#3780 of 5692
Re: Car & Driver on the Genesis [carolinabob] by joe97
Nov 25, 2008 (8:17 am)
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Replying to: carolinabob (Nov 25, 2008 7:55 am)

Why are you so fixated on those two reviews? More specifically, that one point, out of the many other points the reviewers made. There are also tons of other reviews you can reference...
 
If the suspension was indeed an issue, wouldn't more reviews point it out? Wouldn't we hear from all of customers?
 
And, if you were trying to advocate readers and shoppers as you put it, you'd know better to provide the positives and negatives.
#3781 of 5692
Re: In case you missed it and wanna see [skylab] by allmet33
Nov 25, 2008 (8:51 am)
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Replying to: skylab (Nov 25, 2008 7:37 am)

Thanks. Didn't look to be getting too sloppy while those guys were slinging it through the corners on the track.
 
In all fairness...the track is smooth, but even the testers mentioned that even though the suspension is bit softer than they would like, the Genesis maintained a great deal of poise in corners. Also, there wasn't any mention of unstable driving when they drove over the raised edge markers along the course either. I would think if it was truly and issue to be raised, it would have been brought up there. The Genesis looked really good coming out of some of those corners.
 
I think, for what the car really is...it's more than adequate and I believe in what the overall Genesis experience offers, it more than makes up for any suspension imperfections that may come up when the car is pushed hard. However, that's just MY opinion.
#3782 of 5692
Re: Car & Driver on the Genesis [carolinabob] by backy
Nov 25, 2008 (8:56 am)
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Replying to: carolinabob (Nov 25, 2008 7:55 am)

Funny you did not cite the longer, follow-up real road test where they had very serious concerns about the suspension and possibly the transmission/computer. October issue.
 
Actually I did--you didn't notice the 2nd set of quotes with the link to that review (republished on another web site) I guess. Not sure what you mean by "serious concerns about the transmission/computer" though. Did you mean this?
 
We also give high marks to the ZF six-speed automatic for smooth operation, although there are a couple of demerits. It lacks the paddle shifters that are de rigueur for sports sedans today, and it will upshift on its own in sport mode. A bigger problem with the transmission in our test car was premature upshifting, well below the car’s 6750-rpm redline, regardless of driver input. This held the Genesis back in acceleration runs, where it took six seconds to reach 60 mph and clocked the quarter-mile in 14.5 seconds at 101 mph. Our August preview test, conducted at Hyundai’s proving grounds in Korea, yielded 0 to 60 in 5.6 seconds and the quarter in 14.1 at 103 mph.
 
Hyundai techs tried reflashing the transmission’s computer but to no avail, so we put this down as a preproduction anomaly and expect showroom-ready cars to perform very much like our preview-test car.

 
That was the only reference to a computer in the entire review. IMO that is not a "serious concern." But if someone were looking for any possible reason not to like the car, I guess it could be.
#3783 of 5692
Re: Hyundai does not want to hear from consumers or anybody. [sanjaysdca] by tayl0rd
Nov 25, 2008 (8:57 am)
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Replying to: sanjaysdca (Nov 25, 2008 7:39 am)

...
 
I had an extremely bad experience at Hyundai... where the Salesman at Kerney Mesa Hyundai told me that "Genesis probably is too rich for you"...wrote a letter to Hyundai customer service...

 
And that's where you went wrong. The manufacturers don't control the dealerships. You should have written/called the General Manager of the dealership to report your grievance. Give that a try, and express that you had serious intentions of buying one of the vehicles. You'll be surprised how quickly the GM will apologize to you and try to get you back in to give them another try. In the background, the salesman you had issue with will more than likely be reprimanded and possibly fired if he's a poor performer. Dealerships are in the business of making money, and they don't want salesmen on the floor who are chasing off potential customers.
 
Please try that route and see what happens. Otherwise, give it a rest already!
#3784 of 5692
Re: Hyundai does not want to hear from consumers or anybody. [carolinabob] by joe97
Nov 25, 2008 (9:03 am)
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Replying to: carolinabob (Nov 25, 2008 8:04 am)

Precisely. As I said Lexus and others have welcomed input from me and others. That is how any real corporation improves itself - by seeking and utilizing consumer input.
 
Lexus followed up with you on your purchase decision. That was very nice of them. On Hyundai, you made suggestions about features, packaging, etc, automakers reserve the right not to share with the public its future products. Sorry you didn't get the response you wanted but that's corporate policy pretty much across all industry.
 
Two different scenarios.
#3785 of 5692
Re: Update after 8,500 miles [carolinabob] by colegar
Nov 25, 2008 (9:52 am)
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Replying to: carolinabob (Nov 23, 2008 1:29 pm)

Sorry for the late response ... I have been traveling. Yes, I bought it in Greenville (where I live). You mentioned that you would like to see more of the 4.6 features on the 3.8. I happened to be at the dealer when they received a fully loaded 4.6 and it appeared to be identical to my 3.8 except for different styled wheels. My 3.8 is fully loaded with the tech pack. They let me drive the 4.6. It was surprisingly similar around town, meaning that my first impression was that the performance advantage in local driving was very minimal. However, at 50MPH or above if you really tromp on the accelerator, the 4.6 will overhaul the 3.8. But I will emphasize again that I did not find much difference in "normal" driving and I did not get out of the 4.6 thinking that I should have waited. I am not a poky driver either!
#3786 of 5692
Re: Update after 8,500 miles [colegar] by allmet33
Nov 25, 2008 (10:14 am)
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Replying to: colegar (Nov 25, 2008 9:52 am)

One thing I can tell you, the leather in the 4.6 is different than that in the 3.8. The leather has a finer grain to it. If you go to the website...you can see it for yourself. Also, the 4.6 gets the wood grain/leather steering wheel, whereas the 3.8 only gets the leather wrapped one. Lastly, the 4.6 gets the illuminated door sill scuff plates. Other than that, most of the other options that can be found in the 4.6, can be had in the 3.8, but only if you get the tech package.
 
As far as not feeling a difference between 290hp as opposed to 375 hp at lower speeds...sounds almost crazy. I would imagine the difference to be like me going from my '02 Sonata (170 hp) to my Azera (263 hp). Even easing into the gas pedal, it was a clear difference. But then again, you are expressing YOUR perception of the whole thing.
 
Personally, for the few thousand more the 4.6 costs...I would most likely go that route. I mean, to get all the bells and whistles that are offered, plus the 375 hp and not take a huge hit in the FE department...yeah, to me it would be worth it. However, it seems I'll have to wait on the coupe to come out as I can't convince the wife that letting my paid for Azera go in the pot as trade for the Genesis sedan. She would like a little running around car (a coupe if you will) and so that would be a fair trade off...I get my Genesis and she gets her coupe!
#3787 of 5692
Unpleasant buying experience from ALL dealerships by bashogrebash
Nov 25, 2008 (10:25 am)
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Just wanted to rant a little about my buying experience... This is not a bash on Hyundai per se, but 99.9% of All dealerships from ALL makes...
 
I've been looking for the Hyundai Genesis for 3 weeks now in a specific color (blue ext. saddle int.).
 
Wayne Hyundai (Wayne, NJ): I had a deal in place with that said they would try to find me the car... I signed a purchase order and gave them a $1000 deposit and they tapped my credit. 1 week later they still can't find the car so I told them to try and get me the blk/saddle combo instead. In addition I asked them if I could cancel my deal if I were able to find it from another dealer and they agreed. 2 more days go by and still no word from them. I have no idea what takes so long to find a specific color combo; you either have it or you don't. My guess is they couldn't find what I wanted and were waiting for me to break down and choose another color. So I called them yesterday and asked them to email a cancellation confirmation. Of course I'm still waiting for this email...
 
Nemet Hyundai (Bronx, NY): After hearing that I couldn't find the blue/saddle combo I saw on this dealers online inventory that they had one in stock. I called the dealership personally to ask if they had this color in stock and I was assured they did. So I took a one hour drive to see this car only to find out that it WASN'T IN YET! AND that it was already sold anyway!!!
 
Hyundai City (Burlington, NJ): They had one in stock so I asked them if they could match the deal I had in place already. I told them the details of my original deal giving them the out the door figures. I asked them TWICE if they could match the out the door figures and they agreed so I asked them to send me a quote via email. Lo and behold, the email comes in and they match the price WITHOUT including TTL!!! Another day wasted....
 
Suresky Hyundai (Goshen, NY): I finally just started cold calling dealerships and asking if they had the blue/saddle. This dealership stated that they could get this color in by the next day but it would have 200 miles on it because it would have to be driven in from the other dealership... At this point I'm willing to take the deal so they take my deposit over the phone and tap my credit (which I agreed to ) at 7:30pm last night. I hardly get a night's rest due to the excitement and when I don't hear anything from them by noon I decide to give them a call... Turns out that the car is "UNAVAILABLE"!!! I have no idea what could happen overnight to make the car unavailable but they say that they've made a call into Hyundai to ask for the next one that comes in. Of course their word means S * * T to me now...
 
So here I am without a car. My credits been tapped twice in two weeks and I have nothing but a handful of empty promises from these scumbags. If I go to another dealership my credit gets hit AGAIN... The only dealer who has been forthright with me is JEFF REID who was kind enough to point me towards the few dealerships who do have my color. Unfortunately his dealership is a thousand miles away...
 
Buying a car should be an EXCITING, HAPPY, FUN thing to do... I don't think I've been unreasonable; I've treated the dealerships with respect (undeserved though it may be). Yet instead of those good feelings I feel like I've just run a mental marathon... But before you think this whole thing is ONLY about Hyundai let me tell you I've seen these exact same stunts pulled at Honda, Lexus, Infiniti and BMW when I was helping my parents get a car. The only difference is their S * * T came with a little more polish...
#3788 of 5692
Re: Unpleasant buying experience from ALL dealerships [bashogrebash] by allmet33
Nov 25, 2008 (10:38 am)
Reply

Replying to: bashogrebash (Nov 25, 2008 10:25 am)

The sad part about your experience is the misdirection the dealerships put you through. It's hard to find a specific color combo because they are not being shipped to the U.S. en masse quite yet. I had the same issue when I bought my Azera in Feb. '06. I was looking for black w/tan interior ultimate package and they simply didn't have any available. They had a silver one w/black interior and a blue w/tan interior, but I wanted black. So...I settled for the black w/tan interior premium package. The dealership I bought from didn't have it, they had to go to another dealer about 45 miles away, trade one they had in stock for it just to make the sale.
 
You're right, it's not Hyundai...it's the dealerships who are at fault here. Sounds like they are making a bunch of empty promises and tap dancing to try and distract you long enough that maybe they'll find one for you. What's crazy is...why not try the honest approach and just tell you..."Ummmm...sir, there are no Genesis models with the color combo, trim level you're looking for at this time. We can keep your deposit and as soon as one becomes available...we'll notifiy you." To tell someone you can deliver one in a day or two is crazy.
 
To be honest, going into this process knowing the cars aren't being shipped in full force quite yet...you should have come expect difficulty in finding the exact color, trim, package combo you really want (unless you just get lucky). If this were a year down the road and the Genesis were fully established in the U.S. and you were still having this problem, then it would truly be a huge issue. While it must be frustrating because you want what you want, try to keep it in mind that the supply of desired package isn't on par with the demand for them. I hate to say it, this is one the growing pains one must face when dealing with a brand new model. Don't say it's a Hyundai thing, Saturn had this problem with the Sky, Pontiac with the Solstice and they're stateside. Audi has this issue with the A5...they actually have folks buying them without being able to test drive them in some cases because the dealer can't keep one on hand.
 
P.S. Getting your credit tapped twice in 2 weeks really isn't as bad as you think it is. If you were getting turned down, then it would raise a flag, but if you're being accepted...it's all good. The good thing is that it let's a dealer know you've been accepted somewhere else and they may try to make you a better offer if they can.
#3789 of 5692
Re: Unpleasant buying experience from ALL dealerships [allmet33] by bashogrebash
Nov 25, 2008 (10:49 am)
Reply

Replying to: allmet33 (Nov 25, 2008 10:38 am)

I have no problem with a dealership telling me that they can't find what I want... But don't lie to me and tell me you can get it.... The last dealership actually lied about their ability to procure it and waited until they took my deposit to tell me they didn't have it! How crazy is that?!?

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