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Sedans Hyundai Genesis Hyundai Genesis Sedan 2009-
5672 messages, Last post on Nov 22, 2009 at 6:47 PM
You are in the Hyundai Genesis Forum. Your Hosts are pat & karens
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Replying to: chuck1 (Nov 24, 2008 10:27 pm) I guess if you are passionate about the car then if car or the dealer lets you down that gives you a motivation to contact the manufacturer. We had two infinitis..In sept I replaced one Infiniti with a Acura and sent a letter to Infiniti why I did not replace Infiniti with another one... Guess what got two phone calls, Nice friendly conversation, and some coupons for servicing the one infiniti that I have. I had an extremely bad experience at Hyundai... where the Salesman at Kerney Mesa Hyundai told me that "Genesis probably is too rich for you"...wrote a letter to Hyundai customer service... Two months and still waiting for response...
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Replying to: backy (Nov 24, 2008 1:24 pm)
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Replying to: dean3927 (Nov 25, 2008 2:18 am)  Anyway, the silver Genesis sedan looked good nonetheless. I believe it's the V8 Genesis. |
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Replying to: sanjaysdca (Nov 25, 2008 7:39 am) Both the Hyundai Santa Fe and Genesis are off my prospective lists now and probably won't return. Would rather pay more for a Lexus, Acura or Infiniti and purchase from a company that appreciates conusmers and has great dealer networks and customer service. Glad to hear that Toyota and GM are looking at Genesis. Means that in a couple of years their cars will be comparably equipped, better supported, more reliable and customers more appreciated than Hyundai.
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Replying to: carolinabob (Nov 25, 2008 7:55 am) If the suspension was indeed an issue, wouldn't more reviews point it out? Wouldn't we hear from all of customers? And, if you were trying to advocate readers and shoppers as you put it, you'd know better to provide the positives and negatives. |
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Replying to: skylab (Nov 25, 2008 7:37 am) In all fairness...the track is smooth, but even the testers mentioned that even though the suspension is bit softer than they would like, the Genesis maintained a great deal of poise in corners. Also, there wasn't any mention of unstable driving when they drove over the raised edge markers along the course either. I would think if it was truly and issue to be raised, it would have been brought up there. The Genesis looked really good coming out of some of those corners. I think, for what the car really is...it's more than adequate and I believe in what the overall Genesis experience offers, it more than makes up for any suspension imperfections that may come up when the car is pushed hard. However, that's just MY opinion. |
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Replying to: carolinabob (Nov 25, 2008 7:55 am) Actually I did--you didn't notice the 2nd set of quotes with the link to that review (republished on another web site) I guess. Not sure what you mean by "serious concerns about the transmission/computer" though. Did you mean this? We also give high marks to the ZF six-speed automatic for smooth operation, although there are a couple of demerits. It lacks the paddle shifters that are de rigueur for sports sedans today, and it will upshift on its own in sport mode. A bigger problem with the transmission in our test car was premature upshifting, well below the car’s 6750-rpm redline, regardless of driver input. This held the Genesis back in acceleration runs, where it took six seconds to reach 60 mph and clocked the quarter-mile in 14.5 seconds at 101 mph. Our August preview test, conducted at Hyundai’s proving grounds in Korea, yielded 0 to 60 in 5.6 seconds and the quarter in 14.1 at 103 mph. Hyundai techs tried reflashing the transmission’s computer but to no avail, so we put this down as a preproduction anomaly and expect showroom-ready cars to perform very much like our preview-test car. That was the only reference to a computer in the entire review. IMO that is not a "serious concern." But if someone were looking for any possible reason not to like the car, I guess it could be. |
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Replying to: sanjaysdca (Nov 25, 2008 7:39 am) I had an extremely bad experience at Hyundai... where the Salesman at Kerney Mesa Hyundai told me that "Genesis probably is too rich for you"...wrote a letter to Hyundai customer service... And that's where you went wrong. The manufacturers don't control the dealerships. You should have written/called the General Manager of the dealership to report your grievance. Give that a try, and express that you had serious intentions of buying one of the vehicles. You'll be surprised how quickly the GM will apologize to you and try to get you back in to give them another try. In the background, the salesman you had issue with will more than likely be reprimanded and possibly fired if he's a poor performer. Dealerships are in the business of making money, and they don't want salesmen on the floor who are chasing off potential customers. Please try that route and see what happens. Otherwise, give it a rest already! 
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Replying to: carolinabob (Nov 25, 2008 8:04 am) Lexus followed up with you on your purchase decision. That was very nice of them. On Hyundai, you made suggestions about features, packaging, etc, automakers reserve the right not to share with the public its future products. Sorry you didn't get the response you wanted but that's corporate policy pretty much across all industry. Two different scenarios. |
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Replying to: carolinabob (Nov 23, 2008 1:29 pm)
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