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Honda CR-V Rear Differential Problem?

481 messages,  Last post on Apr 08, 2013 at 8:43 PM

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What is this discussion about? Honda CR-V, SUV

Messages Page 38 of 49

#366 of 481 Frustrated too by redrock3

Aug 19, 2009 (12:42 pm)

I am fighting to have my 2006 Honda CR-V repaired. My differential is also making noise. The dealership in Co Springs; Front Range Honda, told me that I needed to change the differential fluid at 10,000 miles and since I didn't have it changed then I basically breeched my warrenty and now I have to pay for any repairs!! What a lie!
I have called Am Honda Motor Co., Inc and they just repeated what the dealership told me! Can you believe this!? I even told them that my manual states that 90,000 miles or 5 years is the recommeded time for changing differential fluid and they still tell me that it should have been done at 10,000 miles!!! I am so angry that they are talking to me like this. I can't believe that they keep telling me this outright lie to my face! I am fighting a fight but who do I call now? Help - I'm pulling my hair out!:-
 

#367 of 481 Re: Frustrated too [redrock3] by steve_ HOST

Aug 19, 2009 (5:22 pm)

Replying to: redrock3 (Aug 19, 2009 12:42 pm)
I think the FTC handles Magnuson-Moss warranty type complaints.

#368 of 481 Re: Frustrated too [redrock3] by blueiedgod

Aug 20, 2009 (12:13 pm)

Replying to: redrock3 (Aug 19, 2009 12:42 pm)
I am fighting to have my 2006 Honda CR-V repaired. My differential is also making noise. The dealership in Co Springs; Front Range Honda, told me that I needed to change the differential fluid at 10,000 miles and since I didn't have it changed then I basically breeched my warrenty and now I have to pay for any repairs!! What a lie!
I have called Am Honda Motor Co., Inc and they just repeated what the dealership told me! Can you believe this!? I even told them that my manual states that 90,000 miles or 5 years is the recommeded time for changing differential fluid and they still tell me that it should have been done at 10,000 miles!!! I am so angry that they are talking to me like this. I can't believe that they keep telling me this outright lie to my face! I am fighting a fight but who do I call now? Help - I'm pulling my hair out!:-
 
Call Honda corporate and explain that if they did not issue an ammended manual with the 10,000 mile intervals they are violating FTC regulations and can be subject to sanctions.

#369 of 481 Re: Frustrated too [blueiedgod] by Francisder

Aug 20, 2009 (6:34 pm)

Replying to: blueiedgod (Aug 20, 2009 12:13 pm)
I continue to think that Honda's vehicles are great, but that their dealerships and US headquarters are unethical. This is starting to look like a good candidate for a class action lawsuit. Their technical bulletin is very clear about the fact that this is a warranty repair. Period.

#370 of 481 Differential fluid by hathib

Sep 16, 2009 (4:41 am)

I recently purchased my 2006 crv se (45,000 miles) which I had leased new back in 2006. Had front and rear brakes done at firestone and was concerned about the noise in the rear of my car. The mechanic there said that 2006 honda's were known for this sound which he thought could be fixed with replacing the differential fluid. I went to honda yesterday, paid $70 to have the differential fluid replaced and will post tomorrow if it worked!

#371 of 481 Re: Differential fluid [hathib] by tedtcb

Sep 16, 2009 (12:58 pm)

Replying to: hathib (Sep 16, 2009 4:41 am)
The mechanic was correct. Go back in this thread and look for the TSB concerning the rear diff.....Even though you waited a long time to replace the rear diff fluid (never mind that the manual says change every 90k or some absurd mileage figure) (you should replace it every 30k with Honda Dual Pump Fluid II) Your Honda dealer should refund the 70 bucks.
 
Edited to include: http://www.in.honda.com/Rjanisis/pubs/SB/A07-024.PDF
Here's the most recent Service Bulletin
 
t

#372 of 481 2006 CRV Differential Fluid Problem by tuldav

Oct 08, 2009 (7:19 am)

Found these great postings explaining the problem for the unexpected and sudden noise from the differential. 2006 CRV with less than 40k; dealer confirmed the problem, wants $160 to fix.
 
And this isn't covered under warranty?

#373 of 481 Re: 2006 CRV Differential Fluid Problem [tuldav] by Francisder

Oct 08, 2009 (5:54 pm)

Replying to: tuldav (Oct 08, 2009 7:19 am)
Yes, it is. Under the drive train warranty, not the basic one (they usually try to tell you otherwise). Show them the service bulletin. If they still lie (and many do) consider walking out, or paying and taking legal action. They need to get really slammed right between the eyes when they lie to your face about warranty coverage; it's just such a pain for us to get into such a conflict for something we're entitled to. And they know that, that's why they try it.
 
Honda makes great cars. I'm on my 10th one, been buying them for 30 years. But the dealers are just as sleazy as any used car dealer of any brand in the country. Such a shame.
 
Francis

#374 of 481 Re: 2006 CRV Differential Fluid Problem [tuldav] by njlou1960

Oct 09, 2009 (5:23 am)

Replying to: tuldav (Oct 08, 2009 7:19 am)
I would not pay $160....over priced. The dealership I bought my CRV from did the service for me free of charge for the first time. Honda knows it is an issue that they have not stated clearly in their manuals. The next time I have to have the service, I will have to pay $65.

#375 of 481 Re: 2006 CRV Differential Fluid Problem [Francisder] by cdamech

Oct 10, 2009 (7:08 am)

Replying to: Francisder (Oct 08, 2009 5:54 pm)
Talk to the service manager or the owner of the Dealer and they normally comply. If they push back take to HONDA Corporate who has a customer service obudsman to deal with this issue. HONDA has a strong brand and they will not sacrifice their BRAND due to Sleazy Dealers.

Messages Page 38 of 49

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