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SUVs Honda CR-V Honda CR-V Rear Differential Problem?
398 messages, Last post on Dec 01, 2009 at 10:22 AM
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Replying to: Francisder (Dec 29, 2008 5:47 pm) Did Honda make every effort to notify all Honda owners about this mistake that has printed on the manual? If Honda didn't and only said to customer(s) it was a misprint when the problem came up, then Honda is liable to pay for parts and labor to correct this problem. |
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I have a 2007 CRV which I purchased new. I had the problem fixed by the dealer last year but now I hear the same groaning noise. Exactly 1 year later the same noise. I took the vehicle back to the dealer and they told me the don't see anything wrong with the differential. I clearly hear the noise everyday when turning out of my driveway. What should I do? Any suggestions?
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Replying to: dimplesz (Dec 30, 2008 7:03 am) |
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| I have a 2007 CRV and a 2009 Forester LLBean purchased 3/28/08) Forester much quieter and the ride is better I would check out the Forester. | |
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I have a 2007 honda Crv with 24,000 miles and have been noticing the moaning/crunching sound for a little over a month now when I turn in and out of parking spots. I called the dealership this morning and the car is going into the shop tomorrow. The service tech on the phone knew right away the the rear diff fluid probably needed to be changed. Where can I print out a copy of the TSB #07-021 and or #07-024. All of the links on this thread will not take me to it. Perhaps it is an outdated link. I would like to go into the dealership with a copy of it so at least I look like an educated consumer HAHA. Basically I do not want to get charged! Thanks! 
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Replying to: cathyd3 (Jan 05, 2009 7:02 am)
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Replying to: lzc (Jan 05, 2009 8:13 am) Thanks again! |
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Last week I had the 40,000 mile service on my 2007 Honda CRV. While reviewing previous work, I realized that the rear dif had been serviced at 20,000 and at 30,000. The total maintenance cost at 30,000 was over $300. The total cost at 40,000 was again over $300. When I returned to the dealership (because their work had caused an engine warning symbol,) I asked for a schedule of their recommended service schedule. The response was just a big run around, saying that Honda left it all up to the dealerships. I asked why they had done the rear dif at 20,000 and again at 30,000. The service person started talking about a moaning sound. I explained that I hadn't ever had such a problem, must have been another customer. It was a futile conversation. Then I read this forum and found out what he wasn't saying. If the owners manual suggests 60,000 and my Honda had the service twice before 40,000, shouldn't they reimburse me for the expense? I am ready to give my opinion when I get the service survey and will write a letter to Honda. Would any of this help? I have been polite so far, but this cover up angers me.
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Replying to: grannew (Jan 24, 2009 8:43 am) I'm looking for a dealer who'll treat it properly -- we have a couple of Honda dealers around here. Next step for me is to write to Honda USA. Francis |
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Replying to: grannew (Jan 24, 2009 8:43 am) Is what they're doing ethical? I don't think so, especially regarding the rear differential service. The dealer knows that Honda has a TSB out that authorizes payment, yet they charge you. The ought to reimburse you. I'd get a copy of the TSB. (http://www.in.honda.com/Rjanisis/pubs/SB/A07-024.PDF) Speak to the service manager. Any dealer interested in your continued business should try to accommodate you. |
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