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Honda CR-V Rear Differential Problem?

396 messages,  Last post on Dec 01, 2009 at 6:25 AM

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#274 of 396 Re: CRV, FORESTER ISSUE'S [lzc] by Francisder Dec 29, 2008 (5:47 pm)
Replying to: lzc (Dec 21, 2008 7:22 am) Well, I guess I am going to have to do just that. I called my Honda dealer, who sold me the CR-V. First they said I was out of warranty. I am out of basic, but not out of drive train warranty, that this applies to. Then he told me the story you have all heard -- that this is maintenance, and will cost just $70 plus tax. For a fluid change. Actually, two fluid changes and running the wheels at 10 mph for 5 minutes in between. He also told me you need to change the rear differential fluid at 15,000 and at 30,000 and I didn't do it. The manual says 60,000 or 4 years, whichever comes first.   Well, SB 07-024 is pretty clear that this is under warranty. It also says that after warranty expires, it is eligible for goodwill consideration.   Hondas may be great cars, but it looks as though their dealers are just a slimy as other dealers. They try every deflection they can -- including outright lies -- in the hopes that you won't know the answer.   I am now at the stage of sending a complaint letter to Honda. I will gladly serve as a lead plaintiff for any class action suit. Even if plaintiffs get next to nothing, class action suits still serve the purpose of making it painful enough for companies and discourage them from playing these games.   Finally, if I have to pay out of my pocket, I'll go to my local mechanic, who can change a fluid for a h**l of a lot less than $70.   F Replies to this message: bigdadi118 (Dec 29, 2008 6:21 pm)
#275 of 396 Re: CRV, FORESTER ISSUE'S [Francisder] by bigdadi118 Dec 29, 2008 (6:21 pm)
Replying to: Francisder (Dec 29, 2008 5:47 pm) The main point is ... The manual says 60,000 or 4 years, whichever comes first that the printing date isn't April-01.   Did Honda make every effort to notify all Honda owners about this mistake that has printed on the manual? If Honda didn't and only said to customer(s) it was a misprint when the problem came up, then Honda is liable to pay for parts and labor to correct this problem.
#276 of 396 Rear Differential Problem by dimplesz Dec 30, 2008 (7:03 am)
I have a 2007 CRV which I purchased new. I had the problem fixed by the dealer last year but now I hear the same groaning noise. Exactly 1 year later the same noise. I took the vehicle back to the dealer and they told me the don't see anything wrong with the differential. I clearly hear the noise everyday when turning out of my driveway. What should I do? Any suggestions? Replies to this message: bigdadi118 (Dec 30, 2008 7:47 pm)
#277 of 396 Re: Rear Differential Problem [dimplesz] by bigdadi118 Dec 30, 2008 (7:47 pm)
Replying to: dimplesz (Dec 30, 2008 7:03 am) Leave the car there overnight and ask them to test drive it early morning to see if they can replicate the problem like from you driveway.
#278 of 396 CRV vs. Forrester (Amiller 1 ) by tkay2 Jan 05, 2009 (4:52 am)
I have a 2007 CRV and a 2009 Forester LLBean purchased 3/28/08) Forester much quieter and the ride is better I would check out the Forester.
#279 of 396 2007 CRV Rear Differential Problem by cathyd3 Jan 05, 2009 (7:02 am)
I have a 2007 honda Crv with 24,000 miles and have been noticing the moaning/crunching sound for a little over a month now when I turn in and out of parking spots. I called the dealership this morning and the car is going into the shop tomorrow. The service tech on the phone knew right away the the rear diff fluid probably needed to be changed. Where can I print out a copy of the TSB #07-021 and or #07-024. All of the links on this thread will not take me to it. Perhaps it is an outdated link. I would like to go into the dealership with a copy of it so at least I look like an educated consumer HAHA. Basically I do not want to get charged! Thanks! Replies to this message: lzc (Jan 05, 2009 8:13 am) cathyd3 (Jan 05, 2009 9:00 am)
#280 of 396 Re: 2007 CRV Rear Differential Problem [cathyd3] by lzc Jan 05, 2009 (8:13 am)
Replying to: cathyd3 (Jan 05, 2009 7:02 am) http://www.in.honda.com/Rjanisis/pubs/SB/A07-024.PDF Replies to this message: cathyd3 (Jan 05, 2009 9:00 am)
#281 of 396 Re: 2007 CRV Rear Differential Problem [lzc] by cathyd3 Jan 05, 2009 (9:00 am)
Replying to: lzc (Jan 05, 2009 8:13 am) Thank You! I just figured out it's my work computer that is blocking something That's why I couldn't open the link. I just had my supervisor open it up and print it for me. Thanks again!
#282 of 396 rear dif--should I ask for a refund? by grannew Jan 24, 2009 (8:43 am)
Last week I had the 40,000 mile service on my 2007 Honda CRV. While reviewing previous work, I realized that the rear dif had been serviced at 20,000 and at 30,000. The total maintenance cost at 30,000 was over $300. The total cost at 40,000 was again over $300. When I returned to the dealership (because their work had caused an engine warning symbol,) I asked for a schedule of their recommended service schedule. The response was just a big run around, saying that Honda left it all up to the dealerships. I asked why they had done the rear dif at 20,000 and again at 30,000. The service person started talking about a moaning sound. I explained that I hadn't ever had such a problem, must have been another customer. It was a futile conversation.   Then I read this forum and found out what he wasn't saying. If the owners manual suggests 60,000 and my Honda had the service twice before 40,000, shouldn't they reimburse me for the expense? I am ready to give my opinion when I get the service survey and will write a letter to Honda. Would any of this help? I have been polite so far, but this cover up angers me. Replies to this message: Francisder (Jan 24, 2009 9:41 am) lzc (Jan 25, 2009 8:53 am)
#283 of 396 Re: rear dif--should I ask for a refund? [grannew] by Francisder Jan 24, 2009 (9:41 am)
Replying to: grannew (Jan 24, 2009 8:43 am) You're not alone. When I called for the service, they wanted to charge me for it because it was "maintenance". Honda Service Bulletin 07-024 is very clear. Normal warranty applies. Your drive train warranty should be for 5 years and 60,000 miles (mine is). They even have a defect code. But the less honest dealers try to make you believe it is regular maintenance and make you pay for it.   I'm looking for a dealer who'll treat it properly -- we have a couple of Honda dealers around here. Next step for me is to write to Honda USA.   Francis

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