Last post on Aug 26, 2013 at 6:53 PM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, SUV
#271 of 483 Re: CRV, FORESTER ISSUE'S [lzc]
Dec 20, 2008 (11:58 am)
I have 2006 CRV, had a differential fluid changed at about 14,000 miles. Now the mileage is 24,000, there is a noise from the passanger side rear wheel. Honda dealer sees a need to have 2nd differential fluid changes, but it said It would not be covered under warranty. Piazza Honda dealer in PA told me the warranty only covers the first fluid change. I am sill under warranty. I gave them TSB # 07-024. They don't care. I think this is a class action issue to Honda.
#272 of 483 Re: CRV, FORESTER ISSUE'S [mr_questions]
Dec 21, 2008 (7:22 am)
Did you speak with the service manager? If not, do so. If the answer is still no, let the service manager know you will take the issue to Honda directly. Despite your frustration or anger, do all this politely. I believe if you call Honda and tell them that a dealer is refusing to honor the action authorized in a TSB, you will get satisfaction.
Is there another Honda dealer in the area to try? Whatever the outcome, please let is know how this turns out.
As to a class action suit, the result would likely be that attorneys get $124,999,997.87, while each consumer would get a coupon for $5 redeemable at their local dealer. Whoopee!
#273 of 483 crv received 'wrong' diff fluid
Dec 29, 2008 (10:37 am)
We're thinking of buying my brother's 2005 crv when it comes off lease in march as we prefer to buy cars for which we know the legacy. We currently have an older CRV and 1991 integra. Brother has had the car serviced regularly and on his last service was told that the 'wrong' differential fluid was used. Might this cause any long term problems or will be fine once it is fixed? We are trying to decide whether to put some money in the integra to keep it running for the next year (needs about 1000 - 1500 of work) or whether to pull it off the road and replace with the 2005 CRV. Since the price off lease will be relatively steep, we won't buy if it requires major cash investment within the first year of purchase (other than regular maintenance). Any advice would be appreciated. Happy and safe new year to all!
#274 of 483 Re: CRV, FORESTER ISSUE'S [lzc]
Dec 29, 2008 (5:47 pm)
Well, I guess I am going to have to do just that. I called my Honda dealer, who sold me the CR-V. First they said I was out of warranty. I am out of basic, but not out of drive train warranty, that this applies to. Then he told me the story you have all heard -- that this is maintenance, and will cost just $70 plus tax. For a fluid change. Actually, two fluid changes and running the wheels at 10 mph for 5 minutes in between. He also told me you need to change the rear differential fluid at 15,000 and at 30,000 and I didn't do it. The manual says 60,000 or 4 years, whichever comes first.
Well, SB 07-024 is pretty clear that this is under warranty. It also says that after warranty expires, it is eligible for goodwill consideration.
Hondas may be great cars, but it looks as though their dealers are just a slimy as other dealers. They try every deflection they can -- including outright lies -- in the hopes that you won't know the answer.
I am now at the stage of sending a complaint letter to Honda. I will gladly serve as a lead plaintiff for any class action suit. Even if plaintiffs get next to nothing, class action suits still serve the purpose of making it painful enough for companies and discourage them from playing these games.
Finally, if I have to pay out of my pocket, I'll go to my local mechanic, who can change a fluid for a h**l of a lot less than $70.
#275 of 483 Re: CRV, FORESTER ISSUE'S [Francisder]
Dec 29, 2008 (6:21 pm)
The main point is ... The manual says 60,000 or 4 years, whichever comes first that the printing date isn't April-01.
Did Honda make every effort to notify all Honda owners about this mistake that has printed on the manual? If Honda didn't and only said to customer(s) it was a misprint when the problem came up, then Honda is liable to pay for parts and labor to correct this problem.
#276 of 483 Rear Differential Problem
Dec 30, 2008 (7:03 am)
I have a 2007 CRV which I purchased new. I had the problem fixed by the dealer last year but now I hear the same groaning noise. Exactly 1 year later the same noise. I took the vehicle back to the dealer and they told me the don't see anything wrong with the differential. I clearly hear the noise everyday when turning out of my driveway. What should I do? Any suggestions?
#277 of 483 Re: Rear Differential Problem [dimplesz]
Dec 30, 2008 (7:47 pm)
Leave the car there overnight and ask them to test drive it early morning to see if they can replicate the problem like from you driveway.
#278 of 483 CRV vs. Forrester (Amiller 1 )
Jan 05, 2009 (4:52 am)
I have a 2007 CRV and a 2009 Forester LLBean purchased 3/28/08) Forester much quieter and the ride is better I would check out the Forester.
#279 of 483 2007 CRV Rear Differential Problem
Jan 05, 2009 (7:02 am)
I have a 2007 honda Crv with 24,000 miles and have been noticing the moaning/crunching sound for a little over a month now when I turn in and out of parking spots. I called the dealership this morning and the car is going into the shop tomorrow. The service tech on the phone knew right away the the rear diff fluid probably needed to be changed.
Where can I print out a copy of the TSB #07-021 and or #07-024.
All of the links on this thread will not take me to it. Perhaps it is an outdated link.
I would like to go into the dealership with a copy of it so at least I look like an educated consumer HAHA. Basically I do not want to get charged!