Last post on Dec 03, 2012 at 3:46 AM
You are in the Subaru B9 Tribeca
What is this discussion about?
Subaru B9 Tribeca, Automotive News, SUV
#706 of 723 Re: 2008 Tribeca - Rear Hatch Rattle & More [birdylover]
Nov 05, 2009 (11:13 pm)
Interesting, and thank you for your entry.
I just got my Tribeca 2008 back today after taking it to another dealer for service as my original dealer seemed no longer interested in helping me with the transmission problem. The mechanic at this new dealership agreed with me that the vehicle missed in 5th gear when under power, and talked to Subaru. Subaru tolk him it needed a new torque converter, as the one that was installed last time has been found to be faulty.
Now after two new torque converters, the vehicle is still having the hesitation in 5th gear, when under a bit of power, such as passing or climbing a very gentle grade.
The problem is back with Subaru. Subaru told this "new" mechanic to check the engine over!!! Wonder if the wiring problem you describe could be the cause?
I have had this problem from day one!!!! and it has never been corrected! LEMON!!
The last mechanic I took it to said he did not know how I have put up with the problem so long!
I have a hatch rattle to , but the problem pales by comparison to my "hesitation" problem.
I would love to hear from others with similar problems.
#707 of 723 Re: 2008 Tribeca - Rear Hatch Rattle & More [sept2martin]
Nov 07, 2009 (2:15 pm)
I hear you. I am so frustrated with these issues and the dealership acts as though they've never heard these complaints from other Tribeca owners. There is something wrong with the car, period. It shouldn't slam when coming out of a stop. my clients decided to follow me in their car while looking at property because the jerking was so uncomfortable. I step on it to merge, and I think it kicks down, but doesn't catch. The RPM's jump to 6000, but the car doesn't respond. It feels the same as when a clutch goes bad on a manual transmission. There is a drag, like my brakes are on, I don't think it's shifting. I was getting 12 MPG. They can't seem to fix the problem, just improve the performance a little, but never for long.
#708 of 723 Transmission woes 2008 Tribeca.
Nov 25, 2009 (10:03 pm)
I have finally found a Subaru Mechanic who admits there is a problem with the Transmission... Torque converter changed again per Subaru Tech. suggestion.
No improvement, and the local tech was very upset. He wanted the car back and again contacted Subaru Tech. They suggested changing the plugs.....No change!!
Subaru Tech then suggested empty the gas tank and fill it with Premium......
I will find out tomorrow.
The Subaru Dealer in Nanaimo, BC has been great! Much more helpful and knowledgeable than the dealer in Langford.
I am, however, on the verge of trying to get Subaru to buy the vehicle back!
#709 of 723 Re: Transmission woes 2008 Tribeca. [sept2martin]
Dec 01, 2009 (3:39 pm)
Well, any resolution???
#710 of 723 Re: Transmission woes 2008 Tribeca. [toboggan]
Dec 01, 2009 (5:50 pm)
NO! The dealership in Nanaimo has been great, but the problem continues to elude them. SUBARU had the tech change the torque converter and try new plugs then empty the fuel tank and use high test fuel. None of these helped. Then they suggested that I drive the car in sport mode for a few days without shifting manually to see if this would reset the computer. THis did not work either.
I am on my way back to them in a couple of days and SUBARU has now suggested that the tech access the antiknock sensors ??? About a four hour job to get at that!
I am ready to give the car back. I have had enough!
#711 of 723 Re: Transmission woes 2008 Tribeca. [sept2martin]
Dec 07, 2009 (5:41 am)
I can understand your frustration. One of the problems with modern cars is all the electronic stuff. It's too bad there aren't error codes on the computer. If the knock sensors aren't the problem, they should give you another car. Gotta keep you in the Subaru family, ya know.
#712 of 723 Re: Transmission woes 2008 Tribeca. [toboggan]
Dec 07, 2009 (3:13 pm)
They have the car now, and I wait to hear what they have found.
I will post as soon as I get an answer.
If they were to take it back I might consider an outback 2010, so long as they can tow about 3000lbs.
#713 of 723 Re: Transmission woes 2008 Tribeca. [sept2martin]
Dec 29, 2009 (11:30 am)
Well I am off to get my Tribeca back today.
The dealership have been working on this since Dec 3rd. They have done everything that Subaru told them to do. I am on my third Torque converter, incl. the original one.
Knock sensors changed. an I do not know what else has been done. The mechanic advised me that the problem still persists, Bles him, at least he is honest and wants to help! Cannot fault this dealership!
They called me today and told me that Subaru has advised them that the car is normal and there is nothing wrong with it......That is just the way the Tribeca is!!
They are not going to do any more with it! Dealer was MOST apologetic!
So now what??
I am going to work on getting Subaru to take it back. Will keep you posted.
NO MORE SUBARUS FOR ME!!!!!!
#714 of 723 Re: Transmission woes 2008 Tribeca. [sept2martin]
Jan 05, 2010 (6:24 am)
Bummer. Sounds Like your dealer should really beat on Subaru for a true resolution. IMHO, Subaru should take the car back, giving you a replacement Tribeca. That way their engineering staff could get to the root of the problem.
#715 of 723 More 2008 Tribeca Problems
Jan 06, 2010 (7:21 pm)
With less than 11,000 miles on this vehicle here is what has gone bad:
Transmission Wiring Harness
Exhaust Heat Shield needed replaced - transmission was whining at 3000 rpm.
Right CAT Converter had a loose pipe inside and it needed replaced
Mechanic tore my whole back end apart to find out what was rattling - He replaced 3 rear panels, clips in the headliner in cargo area were loose so he fixed those, wiring harness running along the rear panels were making a noise so he used electrical tape to prevent them rattling. He found the camera was loose and tightened that. He put electrical tape on the striker and greased up some of the rubber fittings in the rear hatch. Did a pretty good job in reducing noise but then I couldn't open the hatch. Took it back in to have the hatch fixed and now some the rattling is coming back. Not as noisy as it was originally. Mechanic said that it appears the rear hatch is moving around and doesn't appear to be stable.
I have to say the folks at Camp Subaru in Spokane have been wonderful with me in trying to resolve these problems. They are just as frustrated as I am. Per their request, I submitted a complaint letter to Subaru Headquarters. I received a prompt response and will be meeting with a Subaru Rep in Feb 2010. Subaru Headquarters is also willing to work with me to purchase 2010 Tribeca but I have asked to be compensated as to what I have put in towards this vehicle. I've owned Subaru's before so I know they are a wonderful vehicle. I just happened to get a lemon. I could be a real pissed off customer but the customer service I have been receiving has been outstanding and I can't fault the dealer for what is happening. I'm impressed so far with Headquarters. We will see what they can offer me in the way of trade for a 2010. I've never had to do anything like this and I don't want to be taken advantage of. If anyone has any suggestions of what I should expect from Subaru, I'd like to hear them. I bought the extended warranty, towing package, lifetime oil change and have a very low interest rate on my loan and have been making double car payments to get this paid off early. I need them to make it worth my while.