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Chrysler T&C/Dodge Grand Caravan - Warranty questions

24 messages,  Last post on Aug 13, 2009 at 1:20 PM

You are in the Chrysler Town & Country/Dodge Grand Caravan Forum. Your Host is Karens

What is this discussion about? Chrysler Town and Country, Car Safety, Towing, Van


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#21 of 24
Re: Oil changes [nursekev] by tedebear
Jul 03, 2009 (12:51 pm)
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Replying to: nursekev (Jul 03, 2009 11:19 am)

My wife just took our 09 T&C to Jiffy Lube for its first oil change. Will this invalidate anything covered under the 3/36,000 warranty?
 
You do not have to take it to a Chrysler dealer for regular maintenance to maintain the warranty, if that's what you're concerned about. Just keep receipts and things of any work done to show Chrysler if they ask for it before doing a warranty repair.
 
You can even do your own maintenance - just keep the receipts for oil and filter purchases, or any other maintenance item that you buy for the vehicle. I like doing my own oil changes, etc., because I can look around and inspect things while under the vehicle that a fast paced shop might not have the time to look at. Plus, I save a lot of money by doing it myself.
 
The only thing that you do have to take it to the dealer for pertains to the lifetime powertrain warranty. You have to take it to a dealership once every 5 years for a free powertrain inspection to keep the warranty active.
#22 of 24
Re: Oil changes [tedebear] by nursekev
Jul 09, 2009 (3:38 pm)
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Replying to: tedebear (Jul 03, 2009 12:51 pm)

Thanks, tedebear. That answers my question.
 
Kevin
#23 of 24
short window! by intrepidacious
Aug 13, 2009 (8:51 am)
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Of course most owners won't know to bring it in, or they won't happen to think about it within the allowable window of time, so there will be a lot of "void" lifetime warranties.
#24 of 24
Re: short window! [intrepidacious] by larrye98
Aug 13, 2009 (1:20 pm)
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Replying to: intrepidacious (Aug 13, 2009 8:51 am)

And Chrysler knows that, that's why they came up with this plan to start with. The second part is so the dealership continues to get paid even after the car is sold by selling the fact that their dealership needs to make the repairs to keep the warranty effective. A 10 year/100,000 mile warranty would have been so much better.

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