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Hyundai Santa Fe Transmission Problems

160 messages,  Last post on Dec 01, 2009 at 1:38 PM

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What is this discussion about? Hyundai Santa Fe, SUV


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#100 of 160
Hyundai Transmission Failure 2008 Santa Fe Brand New 24 hrs old by cdnbikerdude
Apr 22, 2008 (10:53 am)
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Hi Everyone
 
My wife and I just purchased a brand new 2008 Santa Fe Limited AWD. We had the car for about 24 hrs. It has 150km on it.
 
Friday evening driving approx 80km/h about 5 minutes into our drive , the SUV jerks forward. It continues to do this until we are almost stopped. The Check Engine Light comes on. We decide the car is unsafe to continue driving so we turn around and go back home. Saturday morning we bring the Santa Fe into the dealer. (it continues to jerk as we are driving so we go slow) The service manager runs a diagnostic and says it is showing a code he has never seen. The service manager takes it for a drive and says he can't give us the car back. It is randomly going into 3rd gear whenever it wants. It is now also showing a different code as well.
 
Today we hear they are going to replace the transmission on the car. I can't believe this! This car is brand new! How did it get this far without being noticed? Any comments? Suggestions??? We have told the dealer we do not want this SUV back with a major component like this already being replaced.
 
As you can imagine, we are not very happy so far with this car. Imagine you just purchased a $40,000 vehicle and the transmission fails the next day. The dealership has been helpful and given us the owners wife's santa fe till this gets resolved.
#101 of 160
Re: Hyundai Transmission Failure 2008 Santa Fe Brand New 24 hrs old [cdnbikerdude] by mpuzach
Apr 23, 2008 (7:24 pm)
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Replying to: cdnbikerdude (Apr 22, 2008 10:53 am)

While I can certainly understand your frustration and concern, I think you're overreacting. While such transmission failures are rare, they do occus now and then. So far it sounds as though your dealer is handling the situation perfectly. Why not give them the opportunity to make things right? Odds are they'll replace the transmission and you won't have any future problems. As for "How did it get this far without being noticed?", according to your report the malfunction didn't appear until you'd driven 150 km. With that being the case, there wasn't anything to notice earlier. Just a thought.
#102 of 160
Re: Hyundai Transmission Failure 2008 Santa Fe Brand New 24 hrs old [mpuzach] by cdnbikerdude
Apr 24, 2008 (4:16 am)
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Replying to: mpuzach (Apr 23, 2008 7:24 pm)

While one would accept a minor problem such as an O2 sensor failure or perhaps some rattles and squeaks, a car that is brand new would have to have hours of work done to it to replace the transmission. It would certainly never be as perfect as done in the factory. I think you would agree if you had just bought this car and fully understand the nature of replacing a transmission at such and early point in buying the car you too would not want this vehicle.
 
With that being said, we have not heard from anyone but other sales people and yourself that said we should keep this car. The dealer has agreed to buy it back and another new car is coming in about 1 week.
#103 of 160
Re: Hyundai Transmission Failure 2008 Santa Fe Brand New 24 hrs old [cdnbikerdude] by wamba2000
Apr 24, 2008 (2:01 pm)
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Replying to: cdnbikerdude (Apr 22, 2008 10:53 am)

I feel your pain, I had a german built car in the 80's that ended up getting a new rear end after two weeks of ownership. I was lucky, like you, that it was close to home and didn't strand me.
As long as your dealer is standing behind their product and supporting you properly while they do the work, I would work with them.
#105 of 160
delay in transmission shift by bobmc3
May 14, 2008 (8:59 am)
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I have a 2003 Santa Fe (automatic 7.6 V6) with 42,500 miles which we love. We purchased used from Hyundai dealer and also bought the extended warranty. This car has always hesitated when going from reverse gear to forward gear. We have learned not to press on the Accellerator for about 4-5 seconds unless we want to experience a jolt when it finally engages. The dealer told us this was normal for this make car. I have a bit of a hard time believing that, but he claims his wife's Santa Fe does the same thing. Is this normal for this car? Or is something wrong with the transmission? Thanks!!!
#106 of 160
Re: delay in transmission shift [bobmc3] by denvertrakker
May 14, 2008 (1:46 pm)
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Replying to: bobmc3 (May 14, 2008 8:59 am)

Simple solution - ask him if you can drive his wife's car, and see!
#107 of 160
Re: delay in transmission shift [denvertrakker] by bobmc3
May 15, 2008 (4:13 am)
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Replying to: denvertrakker (May 14, 2008 1:46 pm)

He is pretty honest guy, and would be happy to let me drive his wife's car if I asked him. But I would still be interested to know if this is "normal" for this car? And if so, I will continue to brake and wait before trying to accellerate. I would think others would have noticed this and I would have seen much more activity about it. I have only seen a few messages on this site with similar problem. Is it something you think can be serviced or fixed? Thanks

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