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Infiniti G35 Bluetooth Questions

105 messages,  Last post on Feb 18, 2009 at 10:15 AM

You are in the Infiniti G35 Forum. Your Hosts are pat & karens

What is this discussion about? Infiniti G35, Coupe, Sedan


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#93 of 105
G35 Blutooth T-mobile Dash problems by jrt13
May 23, 2008 (1:26 pm)
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Hi, i have a 2006 g35 coupe, i am having problems with my bluetooth, it dont happen all the time, but sometimes, if i start the car or turn on bluetooth, the radio will lock up and say telephone, there is no way for it to release unless i shut the car off, or turn off the blue tooth on the phone, also some times it will say telephone but the call is still going through the handset. Infiniti has replaced the radio and the bluetooth parts, still no luck, its an intermittent problem so it dont do it for infiniti when they have the car, they are blaming the phone, i called tmobile and they sent me another Dash, same problems, now infiniti is telling me the phone isn't compatible, i think thats crap to be honest with you, anyone else have this problem or no of a fix?
 
thanks
jeff
#95 of 105
Re: G35 Blutooth T-mobile Dash problems [jrt13] by zekeman1
May 24, 2008 (5:09 am)
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Replying to: jrt13 (May 23, 2008 1:26 pm)

Have you gone to the Infiniti website to check to see if your phone is compatible with your model car??? Not all BT capable phones are compatible. After I got my G35X I found my phone was not. Suggest you check.
Z
#96 of 105
Re: G35 Blutooth T-mobile Dash problems by jrt13
May 24, 2008 (5:40 am)
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I did check its not, they dont have a big selection either
#97 of 105
Re: Q9M BT problems [kobayashi] by coolguy8157
Jun 06, 2008 (12:51 pm)
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Replying to: kobayashi (Apr 23, 2008 4:46 pm)

I called the BT helpline and they are investigating the issue..I said it was listed as compatible on your website and my Moto Q9C doesn't work right..... they will be calling me monday to let me know what version of the Q9C they tested it with...
   Initially they are blaming the phone until I told them about the website...I will update you guys once I get some info
#98 of 105
Update about Moto Q9c by coolguy8157
Jun 09, 2008 (12:52 pm)
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Well...As promised I got a call from Infiniti BT Helpline today and now they verified my Windows CE OS Version and said they tested with an older version which it is compatible with.. So other than that they didn't address my issue....said this version is not compatible with my G...
#99 of 105
Re: Update about Moto Q9c [coolguy8157] by sm91
Jul 10, 2008 (7:15 pm)
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Replying to: coolguy8157 (Jun 09, 2008 12:52 pm)

I have a 2007 g35 with navigation. I had problems with compatibility between my Moto Q9M and the car, and recently replaced that phone with the Moto Q9C. I'm having the problems that others here have described - when I start the car, the system locks up for 10-15 seconds, and the screen appears as if I'm in a call (I'm not).
 
This may sound crazy, and is only a theory, but hear me out. I'm not convinced this is a bluetooth problem - I think it is actually a problem relating to the "start-up" of the nav system.
 
My reasons include:
 
1. this afternoon, I turned the phone off before starting the car. I then started the car and let the nav system finished its "start-up" process. I then turned on the phone, and everything worked like a charm.
2. from what I know, Bluetooth is designed simply to wirelessly connect 2 devices - this actually works fine once the inital problem goes away.
3. when I start the car with the phone already turned on (and the last time the car was on I had the screen on a radio screen), I actually see the screen flash from the radio screen to the "follow these rules/hit enter" screen. This did not happen when I had the phone turned off and started the car.
 
I'm thinking about this because I want to make sure I contact the right part of Infiniti, and I don't think that's the Bluetooth helpdesk.
 
Thoughts? Thanks!
#100 of 105
Re: Update about Moto Q9c [sm91] by kobayashi
Jul 11, 2008 (10:31 am)
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Replying to: sm91 (Jul 10, 2008 7:15 pm)

I hope you are on to something, but am not optimistic based on my experiencs. I am currently living with the start up issue with my Q9M, since I do not want to change phones. I have seen times when the phone does connect correctly (even when already on), but have not figured out any any pattern to those are occasions. Other way to see if the issue is what you state is to find someone with a non-nav car and try it (maybe a dealer loaner). If you do solve the issue or have more data, please update here. The Infiniti BT desk will probably be of no help since they removed the phone from their web compatible list months ago.
#101 of 105
Re: Update about Moto Q9c [coolguy8157] by coolguy8157
Jul 14, 2008 (9:31 am)
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Replying to: coolguy8157 (Jun 09, 2008 12:52 pm)

Well...you all know that I had issues with my Moto Q9c Sprint with my 07G...now finally I have some luck with my Moto Q9c sprint....
    I did the software upgrade from Motorola website which updated the Windows
CE version from 6.0 to 6.1 I believe...Now everytime I start the car everything is just perfect the way it is supposed to be.... As most of you already figured it out this is a Windows mobile 6.0 issue rather than the car's.... Well now I'm a happy camper.... I suggest all of you who have a Windows CE 6.0 please upgrade to the next available version...this should solve many problems....and I can see even the phone
was way faster than before when browsing on the Internet...
#102 of 105
Re: Update about Moto Q9c [coolguy8157] by kobayashi
Jul 14, 2008 (11:19 am)
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Replying to: coolguy8157 (Jul 14, 2008 9:31 am)

Sounds like goods news...I unfortunately have a Verizon Q9m and it appears that they have not released the WM6.1 upgrade. Hope they will soon and I can quit having to hit "hang up" and "back" each time I start the car. Did the OS upgrade erase all of your phone content?

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