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Infiniti G35 Bluetooth Questions

105 messages,  Last post on Feb 18, 2009 at 10:15 AM

You are in the Infiniti G35 Forum. Your Hosts are pat & karens

What is this discussion about? Infiniti G35, Coupe, Sedan


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#2 of 105
Re: Bluetooth Phone Problem [mrg2] by scottm123
Mar 24, 2007 (6:52 pm)
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Replying to: mrg2 (Mar 24, 2007 8:18 am)

What kind of phone are you using?
Make, model, carrier?
#3 of 105
Re: Bluetooth Phone Problem [scottm123] by mrg2
Mar 24, 2007 (8:32 pm)
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Replying to: scottm123 (Mar 24, 2007 6:52 pm)

Samsung i730 (windows mobile 5.0 PDA phone), Verizon is the carrier.
 
Thanks in advance for any help you might be able to provide.
#5 of 105
Re: Bluetooth Phone Problem [mrg2] by scottm123
Mar 25, 2007 (3:48 am)
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Replying to: mrg2 (Mar 24, 2007 8:32 pm)

I hang in a lot of the other G forums and I have not seen this as a problem.
I've looked into it too,as the last gen G did have some serious Bluetooth issues... but the 07 is solid.
 
I checked out Infiniti's site, and your phone is not listed on the supported phone list.
That may be your problem.
 
Supported Bluetooth Phone List
 
Do you have a friend's phone you can try?
You really need to try a supported phone before concluding the problem is with the car.
 
Hope this helps...
#6 of 105
Re: Bluetooth Phone Problem [mrg2] by bobzg
Mar 25, 2007 (5:56 am)
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Replying to: mrg2 (Mar 24, 2007 8:32 pm)

When I got my 07 G35, people could hear me but I couldn't hear them through the speakers. I ran the service update on the phone. I forget the number, but its * and then 3 numbers. Also, I turned the ringer on instead of vibrate, since the ringer volume was technically the "master volume". I don't know which one fixed it, but now everything works fine for me. My phone wasn't on the Infiniti bluetooth list.
 
Good Luck
#7 of 105
Re: Bluetooth Phone Problem [bobzg] by scottm123
Mar 26, 2007 (5:00 am)
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Replying to: bobzg (Mar 25, 2007 5:56 am)

What you most likely dialed was *228, which is the online programing number.
Choosing option #1 allows you to program new phones.
Option #2 updates the Roaming list in your phone. Keeping this up to date saves battery life and also avoids dropped calls, since the phone does not have to work overtime looking for roaming options as you tool down the road at Mach 1.
This should be updated about once every month or 2.
The call and update costs nothing.
 
It's highly unlikely that updating the roaming list fixed the phone issue you were talking about, since it has nothing to do with the Bluetooth connection.
 
I have no idea how adjusting the ringer type could help, but feel free to play with it and see if that helps.
#8 of 105
Re: Bluetooth Phone Problem [scottm123] by bobzg
Mar 26, 2007 (1:38 pm)
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Replying to: scottm123 (Mar 26, 2007 5:00 am)

I tried the service update, because neither Verizon nor LG could help. I adjusted the ringer volume just because the phone termed it as "master volume". I don't know why everything works now, but I'm glad it does.
#9 of 105
Re: Bluetooth Phone Problem [bobzg] by mrg2
Mar 26, 2007 (5:17 pm)
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Replying to: bobzg (Mar 26, 2007 1:38 pm)

I tried the service update and played with various volume adjustments and other settings -- no luck. It's very strange how it works sometimes and not others -- but the problem is always with people not being able to hear me when I dial out (not with an incomming call). Mine is the opposite problem as bobzg had. I can understand why possibly turning up the volume on his phone solved his problem.
 
I was in a Verizon Mega Store and spoke to one of their "Gurus" (that's actually what they call them). He had no idea. He suggested contacting Samsung, the maker of the phone.
#10 of 105
Re: Bluetooth Phone Problem [mrg2] by scottm123
Mar 27, 2007 (3:42 am)
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Replying to: mrg2 (Mar 26, 2007 5:17 pm)

I honestly think you're taking the wrong approach here.
 
You have friends, and these friends have cell phones.
You must know someone who has a Razr... every other guy on the streets has one now.
 
Find a phone which is on the Infiniti list and test it... should take all of 5 minutes.
If you get nothing but clear calls where people can hear you and you can hear them, then you know it's your phone.
 
Infiniti, just like other car companies, put out these phone lists for a reason.
 
It stinks that your phone is not on this list, but that just may be, and most likely is, your problem.
#11 of 105
Re: Bluetooth Phone Problem [scottm123] by mrg2
Mar 28, 2007 (6:16 pm)
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Replying to: scottm123 (Mar 27, 2007 3:42 am)

I made a discovery today about my bluetooth problem (having the other person not being able to hear me when making an outgoing call from the car). I realized that there is a delay in the car's system realizing that the call has gone through, but eventually it does work. In one instance there was a 10 sec. delay and another time it took about 20 seconds. Unfortunately, by this time the person on the other end will have hung up (since they can't hear you and think there is no one there).
 
I also did try it with a friends phone, and it worked perfectly when trying it a couple of times. I also noticed that the single strength display on the car dislay worked correclty with the friends phone, but not with mine. I guess there is some glitch in the interface between my phone and the car's bluethooth interface, most likely my phone's fault.
 
My next step is to contact Samsung and see if they have any idea. Maybe an update to the phones firmware? Anyone have any suggestions? (besides buying a new PDA phone).
 
I could tell my friends when they see my phone number on the call display, give it 20 seconds before they hang up.

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