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Hatchbacks Mazda3 Ford Owning Mazda
25 messages, Last post on Mar 29, 2007 at 10:38 AM
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Does anyone feel that there is any difference, say an improvement or a degradation in any way with Mazda, whether it's customer service, management style or reliability because Ford owns Mazda?
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Replying to: ex_tdier (Mar 23, 2007 9:52 pm) How the manufacturer and dealerships respond to those problems is what makes the difference in the eyes of their customers. Make the customer happy and they'll be back. Customer service varies by dealership across all brands regardless of who the manufacturer of the vehicle is. Stop and think about how many thousands of people and parts it takes to design and build an automobile. Parts are built by many different vendors using various different materials and manufacturing processes. All those various parts have to fit and work together when they are assembled on the assembly line. Just imagine the impact potential of something going wrong with any one or more of those parts! Manufacturers get themselves into trouble whenever they start cost reducing the various parts or processes to make them cheaper, which sometimes shows up in the end product as quality defects and/or poor reliability.
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Replying to: gmctruck (Mar 24, 2007 4:27 pm) I cannot help wonder if Ford was not involved if the approach and how Mazda is responding to this problem would be different.
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Replying to: ex_tdier (Mar 23, 2007 9:52 pm) Before we dive too far out on this topic, is everyone aware that Ford does NOT own Mazda? Ford owns a controlling stake (about 33%) of Mazda; that is a bit different from actually OWNING Mazda.
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Replying to: rorr (Mar 25, 2007 6:58 am)
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Replying to: ex_tdier (Mar 24, 2007 8:36 pm)
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Replying to: godaddy1 (Mar 25, 2007 10:08 am) http://www.mazda3forums.com/index.php?topic=67368.new;topicseen#new |
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Replying to: ex_tdier (Mar 23, 2007 9:52 pm)
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Replying to: nj2pa2nc (Mar 25, 2007 8:43 am) The MX-6 used the F2T engine, a 2.2L Turbo with 145hp that was built by Mazda. The vehicle was a joint venture by Mazda and Ford, but, most of the vehicle was a Mazda. Mazda American Credit is a division of Ford Motor Credit, and back in the 80's and 90's, Mazda did not have their own bank, that is why they used Ford's. At the time, Ford (or Primus I think) was one of the biggest in the world. Mazda and Ford have been sharing technology for decades. Currently, Mazda is NOT owned by Ford. Ford has 33.4% interest in Mazda. Mazda still calls the shots with what they want to do. Think of the relationship as more of a partnership. About the door latch problem, it is up to MNAO to decide whether it is a problem, not Mazda over in Japan or Ford. MNAO covers Canada, United States. One considering a Mazda should not think they are all Fords. They just share technology. Actually, Ford currently has the best reputation out of any American car companies according to numerous sources, including CR.
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Replying to: audia8q (Mar 26, 2007 8:02 am)
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