Last post on Nov 16, 2013 at 11:28 AM
You are in the Acura TL
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Acura TL, Audio, Sedan
#83 of 308 Trouble Pairing Blackberry 8830 with TL 2005
Nov 11, 2008 (7:09 pm)
I recently purchased a new Blackberry 8830 that is listed as compatible with the Hands Free Link on my 2005 Acura TL. I was able to pair it easily, however after about 4 weeks it just stopped working with the Hands Free Link. I went to the dealership and they had problems pairing not only my phone but another phone as well (not and 8830). The hands free link system was covered by warranty so they replaced it. All was well for about 3 weeks then once again it stopped working with the link. After numerous attempts I am not able to pair my phone to the link nor was the dealership able to pair it. This frustrates me greatly because I'm on the road quite a bit and the hands free link makes phone use very simple and safe. Has anyone had this problem and if so what can be done to fix it.
#84 of 308 Re: Trouble Pairing Blackberry 8830 with TL 2005 [rarmillotto]
Nov 11, 2008 (7:17 pm)
Have you tried calling the handsfreelink customer support number? I was told that they'd support any phone they had listed as compatible.
#85 of 308 Re: Trouble Pairing Blackberry 8830 with TL 2005 [carteach]
Nov 11, 2008 (7:22 pm)
I have not called the customer support number. I'll see if I can find the number and give it a shot. Thanks
#86 of 308 Re: Trouble Pairing Blackberry 8830 with TL 2005 [carteach]
Nov 12, 2008 (9:04 am)
Thanks for the great advice. Calling the Acura Hands FreeLink customer support number did the trick. They were very helpful and provided immediate assistance. Although neither my dealership nor Verizon could offer any solutions customer support was able to do it in less than 5 minutes. The solution was simple:
1. Delete paired device from phone
2. Remove battery from the phone, wait 10 seconds and replace. This will reset the phone and the Bluetooth connection.
3. Pair phone to the HandsFreeLink
If this does not work hit the menu botton for the HandsFreeLink and give the command"System Clear". This will clear the system of all phones, phone numbers and recorded voice commands and will reset to the default settings. Once this is done repeat the 3 steps above to reset the phone.
#87 of 308 Re: Trouble Pairing Blackberry 8830 with TL 2005 [rarmillotto]
Nov 14, 2008 (6:13 am)
I have a BB 8830 also. Were you able to download your address book into the TL's address book?
#88 of 308 Re: Trouble Pairing Blackberry 8830 with TL 2005 [vanbuyer]
Nov 14, 2008 (10:21 am)
The 8830 world edition is not compatibe with phonebook import does not have the pbap profile.
#89 of 308 Very frustrated
Nov 16, 2008 (9:26 am)
I just need to vent. It's so frustrating to see all these great new phones come out and then have to wait ????? months to find out whether they're compatible. I posted in March that I was up for a new phone. I still have not found one that offers good speaker/volume, compatibility and is still available at Verizon.
I spoke to a customer service rep at Acura hands free link who told me it took a long time to test the phones because Acura was so careful. Makes no sense to me. You pair up the phone. You drive around with it for a couple of weeks. And boom... you should know whether which or all features are compatible.
#90 of 308 iPhone compatibility problem?
Jan 19, 2009 (10:31 am)
I recently switched from a Blackberry to a 3G iPhone. My 2005 TL Bluetooth worked fine with the Blackberry, but since I got the iPhone, about 50% of the time that I get an incoming call, the radio silences, I answer the phone, the radio comes back on, and the calling party ends up listening to my radio, but can't hear me. Acura says it's an iPhone software problem. The Apple store yesterday said it was an Acura problem. What now? Outgoing calls are not affected.
#91 of 308 Re: iPhone compatibility problem? [kkaiti]
Jan 19, 2009 (3:48 pm)
If the iPhone is on the Acura approved list, which it is, Acura is responsible for the problem unless there is a firmware update. At least that's what I was told.
#92 of 308 Website not 100% Acura-te
Jan 20, 2009 (6:46 am)
My phone, according to the website doesn't support bluetooth audio...but I listen to music using A2DP Stereo all the time....