Acura TL Bluetooth/HandsFree Link Questions

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• carteach (Oct 21, 2008 8:00 am)
  • racerxxxr (Oct 21, 2008 8:04 am)
    • bill214 (Oct 29, 2008 10:55 am) and 1 more...

Replying to: racerxxxr (Oct 21, 2008 7:48 am)

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• racerxxxr (Oct 21, 2008 8:04 am)
  • bill214 (Oct 29, 2008 10:55 am)
    • hflman (Nov 10, 2008 4:54 pm)

Replying to: carteach (Oct 21, 2008 8:00 am)

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• bill214 (Oct 29, 2008 10:55 am)
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• hflman (Nov 10, 2008 4:54 pm)

Replying to: bill214 (Oct 29, 2008 10:55 am)

Replying to: carteach (Sep 27, 2008 6:00 pm)

I recently purchased a new Blackberry 8830 that is listed as compatible with the Hands Free Link on my 2005 Acura TL. I was able to pair it easily, however after about 4 weeks it just stopped working with the Hands Free Link. I went to the dealership and they had problems pairing not only my phone but another phone as well (not and 8830). The hands free link system was covered by warranty so they replaced it. All was well for about 3 weeks then once again it stopped working with the link. After numerous attempts I am not able to pair my phone to the link nor was the dealership able to pair it. This frustrates me greatly because I'm on the road quite a bit and the hands free link makes phone use very simple and safe. Has anyone had this problem and if so what can be done to fix it.

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• carteach (Nov 11, 2008 7:17 pm)
  • rarmillotto (Nov 11, 2008 7:22 pm)
  • rarmillotto (Nov 12, 2008 9:04 am)
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Replying to: rarmillotto (Nov 11, 2008 7:09 pm)

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• rarmillotto (Nov 11, 2008 7:22 pm)
• rarmillotto (Nov 12, 2008 9:04 am)
  • vanbuyer (Nov 14, 2008 6:13 am)
    • hflman (Nov 14, 2008 10:21 am)

Replying to: carteach (Nov 11, 2008 7:17 pm)

Replying to: carteach (Nov 11, 2008 7:17 pm)

Thanks for the great advice. Calling the Acura Hands FreeLink customer support number did the trick. They were very helpful and provided immediate assistance. Although neither my dealership nor Verizon could offer any solutions customer support was able to do it in less than 5 minutes. The solution was simple:
1. Delete paired device from phone
2. Remove battery from the phone, wait 10 seconds and replace. This will reset the phone and the Bluetooth connection.
3. Pair phone to the HandsFreeLink
If this does not work hit the menu botton for the HandsFreeLink and give the command"System Clear". This will clear the system of all phones, phone numbers and recorded voice commands and will reset to the default settings. Once this is done repeat the 3 steps above to reset the phone.

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• vanbuyer (Nov 14, 2008 6:13 am)
  • hflman (Nov 14, 2008 10:21 am)

Replying to: rarmillotto (Nov 12, 2008 9:04 am)

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• hflman (Nov 14, 2008 10:21 am)