Last post on Nov 16, 2013 at 11:28 AM
You are in the Acura TL
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Acura TL, Audio, Sedan
#301 of 308 07 Acura TL Hands Free Link Problem
Jul 27, 2013 (2:06 pm)
Add me to the growing list of angry Acura TL owners with a Hand Free Link problems and an extremely poor customer service experience.
With such a wide spread failure rate Acura should recall this unit and/or make the repair reasonable. The repair cost is outrageous for a major safety issue.
Acura has been replacing batteries in this vehicle free of charge since 15,189 miles. Each battery lasted fewer months. No one at Acura looked into the CAUSE of the repeated failures. I was led to believe the batteries were lemons and the vehicle was fine when it was the other way around.
Now the vehicle is out of warranty and Acura customer service acts like they have never heard of the this problem!
Please alert the National Highway Transportation Safety Authority and all Acura drivers that there is a major safety issue with the Acura TL and the Hand Free Link. We need to spread the word.
I have owned 6 Acuras and 2 Hondas and my past experience with Acura/Honda has been that they stand behind their product. Not so anymore, and I will never buy another Acura. This experience has tarnished my image of the Acura Brand.
#302 of 308 '08 Acura TL Bluetooth Issue
Aug 16, 2013 (7:22 pm)
I too have a HFL Bluetooth that no longer works and just replaced battery after taking it to the dealership. They told me that the battery had a bad cell. The battery was replaced in 2010 when the car was still under warranty. The dealer told me that I would have to pay full price for the battery ($160). I explained to them that I had a bad Bluetooth and I thought that it was pulling on the battery. They tested the electrical and told me that everything was fine.....meaning nothing was drawing on the battery. I decided to get a battery from another source.
Boy, I wish I had discovered these posts prior to taking my car to the dealer.
Can anyone give me step by step instructions on disconnecting the Bluetooth so that it does not draw down my new battery?
Also, is there any other source for the Handsfree Link Bluetooth for an '08 Acura TL?
Thanks in advance.
#303 of 308 Re: '08 Acura TL Bluetooth Issue [jaguar82]
Sep 22, 2013 (11:29 am)
I have the same problem. There is a good short clip on you tube. http://www.youtube.com/watch?v=xbwdAQcecN4.
No wonder all the problems....a chip under the roof of the car. It may have been better placed in the engine compartment.... at least there is a fan to "cool" it.
I think everyone should contact Honda/Acura about this safety issue!
#304 of 308 battery drain - need more help
Sep 25, 2013 (11:13 am)
So....my husband has a 2008 Acura TL which has just 10,100 miles on it. (He's retired and only drives around in our little town). The car is practically new - still smells new. BUT:
It has the dreaded battery drain problem. About 6 months ago, he took it to the dealer for testing and they couldn't find anything which was draining the battery. The service guy just kinda mentioned that there was some talk that it might be the HFL, so we came home and did more research on the web. We disconnected the HFL and took it out of the car completely. Inconvenient, yes but not as much as a dead battery. Things didn't improve much - there were sporadic problems and after more research on the web we disconnected the trunk light in the middle of May 2013. We thought the problem was solved - no more dead batteries. BUT:
Today the battery is dead again. The car was just driven 3 days ago. Now what? We have this practically new car that we're slowly dismantling trying to solve this problem. Any suggestions? We really, really don't want to trade in this beautiful, almost-new car, and if we do, we probably won't ever buy another Acura because of this issue.
#305 of 308 Re: Did I miss something?? inserting a "pause" [taxesquire]
Oct 30, 2013 (8:21 am)
Okay, I finally figured out how to have an office extension accompany a telephone number, WITHOUT having to program in a separate entry for the extension. As others have noted, the "pause" in the Acura HandsFreeLink (mine is a 2008 Acura TL) is ridiculously short, maybe a ¼ second, or the time it takes to press a single key. I discovered that 15 pauses between the number and the extension provided sufficient time to connect the call before HFL then transmitted the extension. Because HFL sometimes misreads your voice, but will allow you to add numbers, I recommend entering the numbers in groups: First the phone number, then three groups of five pauses (just say "pause, pause, pause..." etc.), then the extension numbers and then "pound" ("#"). Example: After queuing up the entry program, press HFL button on the steering wheel and say "925-555-1234", then press the HFL button on the steering wheel again, then say "pause-pause-pause-pause-pause", repeat the process of HFL button/5 pauses twice more, then say "6789 pound" (substituting the actual extension for 6789). Worked like a charm. Eventually, I backed the number of pauses down to just 12 and it still worked fine.
#306 of 308 Re: 07 Acura TL Hands Free Link Problem [m44]
Nov 15, 2013 (3:11 pm)
WoW! I just left my local Acura dealer. This is totally true. I just experienced the same thing that you are describing. I am beyond pissed. This is suppose to be Acura…Luxurious cars. Lol!!!!
I'm ready to go shopping for another car!
#307 of 308 Re: 07 Acura TL Hands Free Link Problem [ffletty21]
Nov 16, 2013 (11:28 am)
After having to replace the transmission on this car at 130,000 and being told Honda transmissions have problems I traded it in for a Lexus.
I've had to put 2 transmissions in my 2003 Civic Hybrid!
I thought I was buying a top of the line car. Everyone I know who has had an Acura loved it and it lasted a long time.
I'm done with Hondas.