Last post on Nov 16, 2013 at 11:28 AM
You are in the Acura TL
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Acura TL, Audio, Sedan
#205 of 308 HandsFreeLink has fied
Sep 26, 2011 (11:23 am)
All of the sudden, I noticed that my paired phone (Samung Epic 4G) Could not longet pair with my 2005 Acura TL. It then dawned on me that the phone could no longer even find the Handsfree device. So from reading these posts something tells me it is dead.
Also, something tells me that Acura is nuts if I they want me to pay $800.00 when I just paied them $700 for a dashboard because the passenger front dash cracked. Not to mention that I've seen this on already 4 differnet Acuras. I love my car, but I am no sure that Acura builds cars to last.
#206 of 308 My better handsfree solution
Sep 28, 2011 (7:46 am)
My Acura TSX 2007 handsfree didn't fail - it's just that the audio quality totally sucks. I persuaded dealer to replace microphone unit, but they would not replace the bluetooth module.
So now I am using a $20 headset made by GE. It looks like a telephone operator's headset, or perhaps a cheap computer gaming headset. It uses a WIRE to connect to my phone. The microphone is on a boom that sits in front of my mouth, and there is one earpiece - not one of those horrible earbuds, but rather a 1.5 inch disc covered in comfortable foam. My friends no longer complain about the voice quality, in fact they cannot even tell that I'm in a car.
Sometimes I will use a Motorola bluetooth speakerphone that I bought for $30. It's audio quality is far superior to the builtin Acura system, but not nearly as good as the wired headset.
With an Android phone I can easily voice dial, so I'm not missing much in terms of usability. Let's all tell Acura that we hate their handsfree system and will not buy another Acura unless we find it is dramatically improved. In the meantime, do your friends a favor and buy an old-fashioned wired headset.
#207 of 308 Re: HFL Not Working--Next Steps [raiderjuan]
Sep 30, 2011 (4:54 am)
My 2006 Acura Tl bluetooth also stopped working. I researched and after hours and hours of research, I got the answer. Oemacuraparts has the bluetooth module for $185 including shipping and tax--its under the interior lighting section--TELEPHONE ASSY., HANDS FREE *NH528L* (MOON LAKE GRAY)--they also have the two other colors. They shipped me the part in 3 days---its the exact part and color of my current overhead console. I looked up service bulletin 05-020 and this tells you exactly how to take this apart--very, very easy. I took it apart ahead of time to know what I was doing and it took me 8 minutes to replace this and put back once it came in. I also have navigation and did not replace any delay part that is mentioned in the service bulletin. Once I replaced this part, the bluetooth worked correctly immediately. You do have to reprogram it and store all your numbers again, but this was by far the cheapest and easiest fix out there.
#208 of 308 Re: HFL Not Working--Next Steps [brendcon]
Oct 07, 2011 (10:41 am)
Thx for the posting! I just redid mine and like you said by far the cheapest way to go... I also emailed the Cerritos Acura Dealer about this and they have agreed to refund my 115$ diagnostic fee (Credit I should on next service). The person I talked to stated that Acura has lowered the cost of the HFL unit since (THEY KNOW ITS AN ISSUE ON THE TL and MDX) that is why the cost is now 177$. I somewhat believe this and somewhat think they are full of it! I say that because i dont believe the unit used to cost 600$ which is what I was also told. I think this unit was maybe 300$ or so at one time. anyways thx! and if anyone happens to have an issue like this and the dealer quotes you anything above 300$ message me and I will send you the email I received.
#209 of 308 Re: HFL Not Working--Next Steps [turie]
Oct 12, 2011 (10:47 am)
Turie, I attempted to message you but there didn't seem to be a way to send a message just you.
I have been having problems with my HFL for a couple months and have just been making due without it. However now, my battery keeps dying because apparently the HFL is draining it.
I took the car into my local Acura Dealer (Acura of Pleasanton, CA) and they want $150 just to diagnose it and another $500 if it needs replacement. Could you send me whatever information you were able to gather? Also did you just replace the module yourself or did you have the Dealership take care of it for you?
Thanks for the help!
#210 of 308 Re: HFL Not Working--Next Steps [robarora]
Oct 12, 2011 (12:06 pm)
Ok 1st here is where you can buy the part at-
http://www.oemacuraparts.com/index.php?p=page&page_id=part_picker&make=Acura&mod- - el=TL&year=2005&version=4DR+BASE&transmission=KA5AT&system=PARTS&component=INTER- - IOR+LIGHT
8 39770-SEP-A02ZB TELEPHONE ASSY., HANDS FREE *YR167L* (LIGHT TAN) $181.17 $173.93 1 Add to Cart Add to Cart
8 39770-SEP-A02ZC TELEPHONE ASSY., HANDS FREE *YR240L* (LIGHT CREAM IVORY) $203.70 $195.55 1 Add to Cart Add to Cart
8 39770-SEP-A02ZA TELEPHONE ASSY., HANDS FREE *NH528L* (MOON LAKE GRAY) $181.17 $173.93 1 Add to Cart Add to Car
One of those should be the color you need, also it literally takes about 10 minutes to do this yourself- locate the Acura Service Bulletin 05-020 (Google it) and it gives you the directions to fix it.
think this is the link- www.acuraworld.com/tsb/3gTL/b05-020.pdf
Any other questions let me know.
O.o you didn't pay the Stearlership anything right?
#211 of 308 Re: HFL Not Working--Next Steps [turie]
Oct 12, 2011 (12:10 pm)
Nope, I did not pay the Stealership anything. Thanks again!
#212 of 308 2006 TL HFL not working & not covered by Warranty
Oct 17, 2011 (4:00 pm)
I brought my 2006 TL for A service on Saturday and to see why my HFL wasn't working. I was told it is not covered by warranty (I purchased the 100,000 extended warranty). I asked them how would I be able to break it and they said I can't, so I asked why isn't it covered by the extended warranty? They said the wording is in the small print of the extended warranty contract.
After reviewing all these complaints, It is an Acura service issue not an owner issue. I am on my 4th Acura and told the service rep, to discuss my issue with the Service and Sales Manager and call me back with a better resolution. I'll let you know what the response is later.
#213 of 308 Re: 2006 TL HFL not working & not covered by Warranty [naga2]
Oct 19, 2011 (10:31 am)
Just so you know--I purchased a CPO 2005 Acura TL 3 yrs ago and also have the extended 100,000 mile warranty. The HFL failed about a year and a half ago. I called the dealer where I purchased it, brought it in and said I was not paying for it because it should be covered and they did not charge me. The dealer told me normally without the Warranty I would be out 600+ dollars. Not sure if it being a Certified Pre-Owned has anything to do with it but I would go back to your dealer again and complain. My dealer also put 1 odd ball tire on my car too when I purchased it--which my mechanic spotted during my 1st oil change and tire rotation--I made them replace my tire too--and made them match it to my existing brand--again--no out of pocket from me. You have to be tough with these guys or they take advantage of you. Its not like this is a "throw away" car like some econ car..These are higher end cars and I expect the dealer to treat me and my $$ with respect. Good luck
#214 of 308 Re: HFL Not Working--Next Steps [turie]
Oct 25, 2011 (4:21 pm)
I have a 2007 MDX and my handsfree button just stopped working completely, the car does not recognize my phone at all, in fact nothing happens whatsoever when the HF button is pushed. I was quoted over $500 to fix it. If there is a way for me to get the email you reference I would love to have it.