Last post on Nov 16, 2013 at 11:28 AM
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Acura TL, Audio, Sedan
#153 of 308 2005 Acura TL HFL quit working
Apr 04, 2011 (12:04 pm)
I'm experiencing the same frustrating situation. It has worked just fine for 5 years and just 2 weeks ago when we bought a new BT phone and tried to pair it, it quit working. We called Acura support and they walked us through resetting it and none of that worked. The BT buttons on the steering wheel do not work at all. Today, we were charged a $100 diagnostic charge for them just to tell us what you guys already know. Then, they quoted us $800 for the repair (I can't remember if that included the $150 labor charge or just for the part). Of course it is out of warranty now so we would be footing the bill. I DON'T think so. I believe I'll be circling back with them with all of your prior posts to see if I can get it repaired for free. This is ridiculous.
#154 of 308 Devices do not Recognize HandsFree
Apr 06, 2011 (6:57 pm)
I am having an issue with my car handsfree link bluetooth system for my 06 Acura TL. It stopped working last week with my phone. I have tried to pair it, along with other phones since, and no phones will recognize the car bluetooth (HandsFree). Also tried disconnecting the car battery and did not do the trick. Was curious if anyone else ran into similar problem?
#155 of 308 Re: 2004 TL Hands Free Link Resolved [efgraphx]
Apr 07, 2011 (2:14 pm)
I am a new member of the "Bluetooth handsfree link suddenly stops working" club. I have a 2005 TL. Dealer wants $950 to replace bluetooth unit. Can you email to me this Bulletin 05-020 and what ever else I could use to get dealer to repair/replace my unit for free, or for a much reduced price. It was the reason I bought this car, b/c I am always driving and stuck in traffic and need to make calls hands-free. Thank you very much. Jim
#157 of 308 Re: 2004 TL Hands Free Link Resolved [jpapirmeister]
Apr 07, 2011 (4:34 pm)
The link to the Bulletin is:
This should help as it did for me. Just remeber to mention the bulletin and print it out for them. Also,
"Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a
decision, before starting work." As mentioned in this bulletin. This saved me $$$. Remember I as I mentione in my prevous post, I ended up paying $474 + Tax = $504. But it was worth it as it is now has a one year warranty.
Good Luck and stick to it!! I even called Johnson Controls who manifactured this HLF which also helped. I would give you their number but I no longer have it.
#158 of 308 Re: Devices do not Recognize HandsFree [06acuratl]
Apr 07, 2011 (5:39 pm)
I bought a 2006 Acura TL yesterday from Cerritos Acura and when I got home I tried to set up my iPhone 4. The buttons on the steering wheel won't work at all. I also found that my heated seats don't warm up either, lights are on but nobodys home sort of speak. How many miles are on your Acura, and what other issues should I be looking forward to?
#159 of 308 Re: Devices do not Recognize HandsFree [shawnalex1381]
Apr 07, 2011 (6:07 pm)
I am at 78k and change. Bought the car brand new Dec 06. Overall it is a great car, but have had the following issues:
(1) Cruise Control (on/off) button would not stay pushed in. That was just over 60k and Acura paid 90% of the cost to fix it since I was just over the warranty.
(2) At 50-60k I had to replace the starter. I have been told by Acura and every mechanic I have mentioned to this about, and they all say that should not happen, but I was the lucky one
(3) TPMS (tire pressure) system issues. Looks like my sensors may be dead. I have a feeling it was from the last time I had tires put on that they were not careful and broke them. However I will find out this Sat what Acura what is going on and how much.
(4) Then there is the blue tooth issue which started not working last week. All of the buttons work, and the system acts like it is working and looking to pair with a blue tooth phone, but no phones will pick up the hands free all of a sudden.
#160 of 308 Update on HandsFree Issue
Apr 09, 2011 (7:33 am)
I spoke with HandsFree (http://handsfreelink.com/) yesterday. They are well aware and told me other people have had the same issue with the Hands Free burning out. I also went to the local Acura dealership this morning where I was going to have them take a look. After I explained to the service manager all of the steps I had taken, he had the integrity to tell me the only thing it could be is the unit is bad and would have to be replaced. He could have charged me the $100 for the analysis and told me the same thing. A new unit for a car with navi is $700.00, which I am not going to replace something that may just go out on me again in another 4 years. It is more principle to me than the money. This should not just be burning out after 4 years. It is not due to not taking care of the car. I'll just get a nice bluetooth set for the car and be done with it. However I will call HandsFree back on Monday and maybe write a letter to Acura for all that will be worth. I am wondering if this should be a recall item. That technology should not be breaking after 4 years.
#161 of 308 Re: Update on HandsFree Issue [06acuratl]
Apr 11, 2011 (2:26 pm)
Same problem here with my 05 TL. 5 1/2 years worked fine then suddenly no pairing. I disconnected the unit to reset it and it worked for a few seconds then failed again.
Has anyone had success in ordering the part themselves as it seems like a very easy install? Or even better... can it be upgraded to also include phone book import and bluetooth audio??
#162 of 308 Re: Update on HandsFree Issue [timsyp]
Apr 11, 2011 (3:11 pm)
Spoke with HandsFree again today. They might as well told me these things happen and oh well that's life I was told it was newer technology when I bought the car and these type of things can happen. My cheap motorola bluetooth is older than my 06 Acura and is still working. I will try to get someone higher up the food chain at HandsFree and Acura for that matter and see if I can get some better response.