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Cadillac SRX reliability, maintenance and quality

60 messages, Last post on Oct 25, 2009 at 6:22 AM
You are in the Cadillac SRX Forum. Your Hosts are steve_ & tidester
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Replying to: susanw6 (Jun 21, 2007 7:55 am) |
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| I purchased a new 04 srx in mar04 and in jun06 found the storage area for third row head rests full of water. The dealer took the car apart and found no seal in the right rear quarter panel. The car wasn't sealed on the assembly line! They sealed it and after some crying to Cadillac the carpet and all were replaced. Cadillac also gave a warranty for the rear of the car for leaks until 2011. | |
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Replying to: neednewwheel1 (Mar 23, 2007 8:44 am) Jim
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Replying to: srxman (Sep 30, 2007 4:39 am)
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Replying to: neednewwheel1 (Oct 01, 2007 4:57 am) V8 - Six speed Auto |
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Replying to: srxlemon (Oct 10, 2007 4:00 pm)
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Replying to: sls002 (Oct 12, 2007 7:17 am)
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Replying to: srxlemon (Oct 15, 2007 11:34 am) |
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I have a 2004 SRX. It has the V8 and every option. It has been the worst car I have ever owned. A partial listing of the problems include leaks into the rear storage compartments, corroding trim, sunroof will not open/close and is noisy, side view mirrors malfunction, coolant pump failure, heater core failure, defective brake pads, DVD system failure, failure to start for no reason, paint flaws etc. etc. The dealer has been of no assistance. GM has been worse. The Cadillac customer service people are experts at "managing" upset customers. They keep asking me what I want. I keep telling them all I want is a car that does not require service, on average, every three weeks. They treat me like I am trying to extort them. I have given up. This was the first and now last GM I will ever own. Do yourself a favor and buy an Acura MDX. I have had 2 Acuras and 2 Volvo's and they were superior in every regard.
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Replying to: badsrx (Apr 21, 2008 11:30 am) I have an 08 SRX V6, and "Knock on Wood" no problems yet. Your 1st mistake is actually buying an SRX, let alone any GM product. My car is leased, and i won't ever go beyond the warranty period for any GM vehicle. I just don't think they seem to last in the long run. Just my opinion from experience with other GM leased vehicles.
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