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Cadillac SRX reliability, maintenance and quality

60 messages,  Last post on Oct 25, 2009 at 6:22 AM

You are in the Cadillac SRX Forum. Your Hosts are steve_ & tidester

What is this discussion about? Cadillac SRX, SUV


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#45 of 60
Re: Cadillac SRX reliability, maintenance, and quality??? [ben721364] by seaclusion
Nov 15, 2008 (5:12 am)
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Replying to: ben721364 (Nov 15, 2008 4:43 am)

As a former owner of an 04 MDX I somewhat agree with your evaluation but it was a wonderful car overall.
We bought an 05 SRX with 25k and it has been a reliable vehicle although the differential was replaced on warranty.
However I can't believe your mileage stats. We too have a V-8 AWD and we're lucky to get 15 around town and 18-20 on the road. Very dissapointing.
 
seaclusion
#46 of 60
warranty suggestions by srxchick
Nov 26, 2008 (7:00 pm)
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I have a 05 srx that is still under factory warranty until march 09 should I purchase the extended warranty and is it actually worth it ?
#47 of 60
warranty by badsrx
Nov 27, 2008 (7:31 am)
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My suggestion is based on my experience with an 04 SRX.
We had serious and ongoing problems with the vehicle. Had we kept it we
would have faced ongoing service issues that would have cost a lot.
We got rid of the vehicle and purchased a Mazda CX9 which is far superior
in every regard. The SRX we had was a lemon and GM did nothing. When we
returned the vehicle at lease end the person that handled the inspection was
embarrased and basically agreed that we had been treated poorly.
 
That was the first and last GM product we will ever own/lease. They get what they deserve in this case. I hope your experience is better. When they work right they are a very nice automobile.
#48 of 60
Re: Cadillac SRX reliability, maintenance, and quality??? [ben721364] by ericzoom
Nov 27, 2008 (10:34 am)
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Replying to: ben721364 (Nov 15, 2008 4:43 am)

I also find that hard to believe you get 27-28 on the highway. My 08' SRX V6 is lucky to get low 20's on the hwy, and thats with a good wind on my back.
#49 of 60
Re: warranty [badsrx] by srxchick
Nov 30, 2008 (4:33 pm)
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Replying to: badsrx (Nov 27, 2008 7:31 am)

Wow you really had a bad experience but at least now you have a reliable vehicle. So far my car has not given me any problems knock on wood. I called to get a price quote on an extended warranty and its about 3k for a 3 yr. warranty. I don't know what to do. My husband thinks we should buy the warranty because cadillac parts and labor can be very pricey. Good luck with your mazda its a very nice vehicle I thought about getting one. It was between the mazda, srx, and murano. I feel I made a good decision but when I here stories like yours it makes me extremely nervous.
#50 of 60
GM Extended Warranty's by seaclusion
Nov 30, 2008 (6:28 pm)
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Question, if GM does not get bailed out and files for reorganization Chap 11,I wonder if the warranties will be null and void. So far I have 1 for each vehicle but this situation is not encouraging
#51 of 60
Re: GM Extended Warranty's [seaclusion] by srxchick
Dec 01, 2008 (12:18 pm)
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Replying to: seaclusion (Nov 30, 2008 6:28 pm)

That's true I didn't even think about that, will the dealers still honor them, they better those warranties don't come cheap. Well I have a lot of thinking to do I'll just say a little prayer that my srx doesn't let me down. Luckily my car is still under factory warranty until 3-09. Thanks for the reply
#52 of 60
Re: SRX fixed-Great Cadillac Service & Support [tomy3] by help23
Mar 31, 2009 (5:54 am)
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Replying to: tomy3 (Sep 26, 2008 3:48 pm)

So, how has the Cadi been since the repairs? I received the terrible word yesterday that the timing chain and crankshaft need to be replaced in my 2008. I have only owned this vehicle for 6 months (purchased used with 19,000 miles). I thought I was making a good desicion to purchase this vehicle when my 2005 Durango constantly stalled while driving and the dealer could not fix it. I think the purchase of this Cadi may have been a big mistake. It rattles worse than my husbands 1991 Honda commuter car... I am very nervous going forward with this vehicle after the repairs. I do not trust the mechanics at the dealer and understand this is a major engine overhall.. Is it recommended that the engine just be replaced?
#53 of 60
Re: SRX fixed-Great Cadillac Service & Support [help23] by trans66
Apr 03, 2009 (4:57 am)
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Replying to: help23 (Mar 31, 2009 5:54 am)

Just FYI re timing chain defect.As many have said on this forum this repair has been to common on the SRX.I had the chain replaced in late Feb. on my 2007 with 29,000 miles.My dealer had the car for a total of 3 days,provided a car to use and the vehicle is back as new.Overall quality since new has been average- but I do like the way the car performs.
#54 of 60
Timing Chain replacement by jwoodie
Apr 04, 2009 (9:32 am)
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Timing chain replacement for v6 or v8? Just wondering since I have a CPO '07 V8. Keeping my fingers crossed...

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