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Cadillac SRX reliability, maintenance and quality

60 messages,  Last post on Oct 25, 2009 at 6:22 AM

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#42 of 60 Re: 2008 SRX Major Engine [tomy3] by ladytoria Oct 07, 2008 (6:54 am)
Replying to: tomy3 (Sep 15, 2008 11:59 am) Hello tomy3 I have a 2007 SRX and recently had some of the same problems. Oddly, I had just picked my car up from the dealer for another matter when my check engine light came on for the 2nd time in 2 weeks. I contacted ONSTAR, and while I was driving they were able to tell me that there is open GM bulletin on this car that affects the timing chain and the crankshaft. I was advised to take it directly to the dealership. I was told today that it would be at least a week before I am back in my auto. I am also concerned about how my vehicle will be after it is has been taken apart for the repair. The bulletin # is 2002963. I have not had any dealing with Cadillac Customer Assist, but I will be making a phone call today!!! Replies to this message: srxman (Oct 08, 2008 5:02 am)
#43 of 60 Re: 2008 SRX Major Engine [ladytoria] by srxman Oct 08, 2008 (5:02 am)
Replying to: ladytoria (Oct 07, 2008 6:54 am) Typr in "SILENT RECALL" into your browser. There are a number of sites that list recalls. Jim
#44 of 60 Re: Cadillac SRX reliability, maintenance, and quality??? [neednewwheel1] by ben721364 Nov 15, 2008 (4:43 am)
Replying to: neednewwheel1 (Mar 23, 2007 8:44 am) We have an '07 SRX with 35,000 miles on the clock and it has been extremely reliable. My wife selected it after test driving several crossover vehicles including the Acura MDX. Her take on the MDX was that it was nice but lacked get up and go! Incidentally the SRX has the 8 cylinder engine and delivers 27-28 mpg on the highway.   We have also been pleased with the local Cadillac dealership. Replies to this message: seaclusion (Nov 15, 2008 5:12 am) ericzoom (Nov 27, 2008 10:34 am)
#45 of 60 Re: Cadillac SRX reliability, maintenance, and quality??? [ben721364] by seaclusion Nov 15, 2008 (5:12 am)
Replying to: ben721364 (Nov 15, 2008 4:43 am) As a former owner of an 04 MDX I somewhat agree with your evaluation but it was a wonderful car overall. We bought an 05 SRX with 25k and it has been a reliable vehicle although the differential was replaced on warranty. However I can't believe your mileage stats. We too have a V-8 AWD and we're lucky to get 15 around town and 18-20 on the road. Very dissapointing.   seaclusion
#46 of 60 warranty suggestions by srxchick Nov 26, 2008 (7:00 pm)
I have a 05 srx that is still under factory warranty until march 09 should I purchase the extended warranty and is it actually worth it ?
#47 of 60 warranty by badsrx Nov 27, 2008 (7:31 am)
My suggestion is based on my experience with an 04 SRX. We had serious and ongoing problems with the vehicle. Had we kept it we would have faced ongoing service issues that would have cost a lot. We got rid of the vehicle and purchased a Mazda CX9 which is far superior in every regard. The SRX we had was a lemon and GM did nothing. When we returned the vehicle at lease end the person that handled the inspection was embarrased and basically agreed that we had been treated poorly.   That was the first and last GM product we will ever own/lease. They get what they deserve in this case. I hope your experience is better. When they work right they are a very nice automobile. Replies to this message: srxchick (Nov 30, 2008 4:33 pm)
#48 of 60 Re: Cadillac SRX reliability, maintenance, and quality??? [ben721364] by ericzoom Nov 27, 2008 (10:34 am)
Replying to: ben721364 (Nov 15, 2008 4:43 am) I also find that hard to believe you get 27-28 on the highway. My 08' SRX V6 is lucky to get low 20's on the hwy, and thats with a good wind on my back.
#49 of 60 Re: warranty [badsrx] by srxchick Nov 30, 2008 (4:33 pm)
Replying to: badsrx (Nov 27, 2008 7:31 am) Wow you really had a bad experience but at least now you have a reliable vehicle. So far my car has not given me any problems knock on wood. I called to get a price quote on an extended warranty and its about 3k for a 3 yr. warranty. I don't know what to do. My husband thinks we should buy the warranty because cadillac parts and labor can be very pricey. Good luck with your mazda its a very nice vehicle I thought about getting one. It was between the mazda, srx, and murano. I feel I made a good decision but when I here stories like yours it makes me extremely nervous.
#50 of 60 GM Extended Warranty's by seaclusion Nov 30, 2008 (6:28 pm)
Question, if GM does not get bailed out and files for reorganization Chap 11,I wonder if the warranties will be null and void. So far I have 1 for each vehicle but this situation is not encouraging Replies to this message: srxchick (Dec 01, 2008 12:18 pm)
#51 of 60 Re: GM Extended Warranty's [seaclusion] by srxchick Dec 01, 2008 (12:18 pm)
Replying to: seaclusion (Nov 30, 2008 6:28 pm) That's true I didn't even think about that, will the dealers still honor them, they better those warranties don't come cheap. Well I have a lot of thinking to do I'll just say a little prayer that my srx doesn't let me down. Luckily my car is still under factory warranty until 3-09. Thanks for the reply

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