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Cadillac SRX reliability, maintenance and quality

60 messages,  Last post on Oct 25, 2009 at 6:22 AM

You are in the Cadillac SRX Forum. Your Hosts are steve_ & tidester

What is this discussion about? Cadillac SRX, SUV


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#23 of 60
info on 04 caddy SRX v6 by twiztedninja
May 06, 2008 (6:27 am)
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Ok so this is actually info for my brother who is looking to buy a car and he has found an '04 SRX v6. I have never owned a Cadillac in my life as all I have heard is nothing but bad news, from the engine to overall maintenance. I worked at an oil changing place for a while and every single one I saw was either leaking something or had some sort of malfunction. But as I know from experience a car forum can greatly help in getting to know what to look for and the usual problems that they have.
 
That said from the reading I've done it would seem that they have some sort of starting issue. As well I have read about a few owners having to leave their cars at the dealership for work for completely outrageous ammounts of time. The few good posts I have found were from people who have just bought them. I really don't think I have found one good one from anyone owning it for more than 5 months. Anywho, thanks for any comments and help. Once again this is for my less-than-computer-literate brother.
#24 of 60
Re: info on 04 caddy SRX v6 [twiztedninja] by badsrx
May 29, 2008 (10:19 am)
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Replying to: twiztedninja (May 06, 2008 6:27 am)

Like I stated previously, the SRX I have is a lemon. I don't even bother to take it in for service anymore for minor things. By example...the dealershiop has ordered the wrong part for the side mirror malfunction 3 separate times. On two previous service visits the response I got was simply that they must have ordered the wrong part. The side mirror has not worked properly since the day I got it. It goes into the reverse parking position and then will not return automatically. A simple issue that has cost me many many hours for service visits.
 
Like I said...if you have problems you are on your own.
 
Buy an Acura...I have owned 2 and the only service they required was an oil change.
#25 of 60
05 SRX by seaclusion
Jun 05, 2008 (9:16 am)
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This is a replacement for an 04 MDX which was destroyed in an accident. The 05SRX V8 AWD had 25k when purchased with a certified warranty. Since January purchase date and 5000 miles later it has had a new computer (Delivered with inoperative cruise control) and recently they replaced the rear differential, and 2 tire sensors. No problems with the dealer.
Wonderful car with every option.Sticker was 60k
#26 of 60
O5 SRX 6cy AWD 56,000 MI by hugo6
Jun 25, 2008 (3:51 pm)
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had my srx 2 1/2 yrs. the only maintence was a detached gas filling cap and rear wheel brake pads. the original goodyear eagle tires were awful---bald at 50k! replaced with micheline. I get the oil changed when it is 25%. I do all types of driving. I FIND THE SRX VERY RELIABLE IN ALL TYPES OF WEATHER AND DRIVING CONDITIONS. It isn't the softest ride in the world but it is a heavy duty crossover with european design. You feel the road. So far I am delighted with it in all aspects. I get an honest 20.3 mpg average and 22.5 on a 65 mph trip. I intend on driving it until it gets too old or craps out. Perhaps 3 more years. From dealing experiences I will only trade a worn out tired car and pay cash difference. ''BETTER BARGINING POWER''. Otherwise the dealers screw you on the trade. My local cadillac dealer went out of business and I was not informend where to go for repairs!! I bought a factory 6yr bumper to bumper warranty! My only complant is that if I need repair warranty work I have to travel 50 miles. So far, my srx runs like a clock. I RECOMMEND OWNING ONE. ''BUY AMERICAN''
HUGO FROM MASSACHUSETTES.
#27 of 60
Re: Cadillac SRX reliability, maintenance, and quality??? [srxlemon] by juliebug8
Jul 18, 2008 (11:35 am)
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Replying to: srxlemon (Oct 10, 2007 4:00 pm)

Please email me I am having insame problems I am working with a lawyer right now my srx is only 1 year old and been in the shop 78 days 6 weeks last time. I am paying $650 a month for a car that I can not drive it is gettting insane !!! I am gathering info from other people because cadillac is denying all my claims maybe we can help one another, I bought my car in CIncinnati ohio.
 
juliebobandjuliejohnson.com
#28 of 60
Anything but the SRX by ctupton
Jul 24, 2008 (7:50 pm)
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If you must by the Cadillac, buy it certified, and be close to a dealership. I'm so jaded that I can't give an unbiased review. Since owning our 04 SRX since Dec 06.
1. Waterpump went out - left wife stranded
2.Throttle body and fuel injection went out - left wife stranded
3. Catalytic Converter went out - check engine light
4. other sided cat conv went out - check engine light
5. Rear driverside window fell into door - cable broke, made for cold wet ride home for daughter
6. cat. convs went out again - making rattling sound - turns out part of recall
7. rear window windshield washer pump went out - replaced
8. mystery car won't start and car locks key in ignition - picked up from dealer today dealer replaced a relay (which roadside tech said was the ECU going out)
9. Wife tried to start car this evening and number 8 re-occurred... so sitting in drive way w/ key locked in ignition. Cadillac suppose to tow it to dealer, but got a call at 10:10 pm that they will pick it up tomorrow around 9 am... so I get to ride in a tow truck to the caddy dealer to pick up my loaner, be several hours late for work all because I tried to support an american car company.
 
HOWEVER.... Sewell Cadillac in Grapevine Texas has treated my family and I like royality when we bring it in. Moritz on the other hand (Where we purchased the car) so far hasn't really cared or tried to make things right. Car must be certified used if you buy a used one. Currently leary of GM products which I know I could of gotten a rare lemon. I've put in a call to Cadillac customer service to see if they can help rectify the matter. We'll see ifthey can keep me a caddy driver not. If they stand behind their product and make things right I will let people know... if they don't I will equally let people know.
 
For what it is worth, when it works my wife really loves the car...
#29 of 60
Re: Anything but the SRX [ctupton] by dvcdon
Aug 09, 2008 (1:19 pm)
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Replying to: ctupton (Jul 24, 2008 7:50 pm)

The wife has a 2004 V6 AWD SRX. It's been one problem after another since the first few months, but she loves the thing and we purchased the GM extended warrenty. Thank Gawd we did. Off the top of my head the problems:
 
1. Power steering blow out and had to be towed. In the shop for more than a week awaiting parts.
 
2. Sunroof rattle. Been in the shop twice for this, but seems to be cured.
 
3. Rear center mount break light warped damaging the roof when the lift gate was opened. In the shop for several days.
 
4. Rear center mount light again for about half of the lights not working. Replaced again.
 
5. Mirrors dropping to the curb and not returning. Several trips to the shop until they found the cause, but still does it. Replaced a module.
 
6. Power steering blow out again and again towed in. Only a couple of days in the shop this time/
 
7. Both catylitic converters failed and replaced.
 
8. Rear storage area filled with water. In the shop for more than 10 days.
 
9. Radio failed, replaced.
 
10. Radio failed again, this time taking several CD's with it. Replaced but can not access personalization menu.
 
11. Both catylitic converters recalled (yep, the new ones) and replaced just last week.
#30 of 60
Srx sunroof noisy by jwilkins
Aug 26, 2008 (8:22 pm)
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Help!what can we do about that this poping sunroof?It;s driving my wife crazy.Any
ideas at all?
#31 of 60
Re: Anything but the SRX [dvcdon] by jwilkins
Aug 26, 2008 (8:25 pm)
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Replying to: dvcdon (Aug 09, 2008 1:19 pm)

Thats a lot going on.What did they do to fix that sunroof rattle.My sunroof rattle
like crazy.

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