Last post on Nov 15, 2013 at 6:05 PM
You are in the Volkswagen Beetle
What is this discussion about?
Volkswagen New Beetle, Transmission, Convertible, Hatchback
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#576 of 795 2006 VW Beetle Transmission Failure
Aug 23, 2011 (10:34 am)
Our 2006 New Beetle VW Converible was diagnosed with a "transmission failure" and were told that we needed a new one for $5K with 79K miles. Offered 25% assistance from VW Advocate...VW will not accept responsibility for consistent faulty transmissions and state that since it is out of warranty, they really can't help much. The dealer stated that transmissions should last longer than 79K miles, however, since "Google-ing" this topic I am amazed at how many owners have had the same problem. Is there legal support that we can call? VW said we should complain to the BBB. VW needs to hear our problems and make themselves responsible. Does someone need to be hurt before they do something? Also, our VW NB Conv. has an engine that stops working whenever it feels like...on the freeway, in traffic, etc.and this has been happening for years; however, since it never "breaks" when I take it to the dealer they say that they can't fix what they can't see so they do nothing. Anyone else with an engine that just turns itself off at random? This is going to cost VW more money than had they fixed everyone's transmission when it is all done. Any help for us out there?
#577 of 795 Re: 2005 Beetle Convertible [mattfree]
Aug 23, 2011 (3:04 pm)
I have a 2004 New Beetle convertible, which I also bought used with 50,000 miles on it. It is a beautiful little car.
After the first month I started to notice that it had problems with shifting, lurching, as everyone else. Finally, it would not shift at all and we limped into the VW Dealer, who said it was likely the transmission, at cost of $7,000. But, they did say it might be the valve body and they wouldn't know until they took it apart.
I had heard enough complaints about the VW Dealer Service that I took it to an AAMCO mechanic nearby. They said it was probably the valve body but if it was the transmission they could rebuild it for $3500 or so.
My husband called VW to complain, got nowhere. On the VW website, there is a place for warranty questions, claims, or complaints (not sure exactly) but I sent them a notice telling them about my situation, how many complaints were on Edmunds.com, NTSB complaints, etc. They actually called back to discuss my problem but didn't offer anything specific except to "save my receipts."
Later VW corporate called back and offered to cover a new valve body at the VW Dealer, who I did not trust since they kept saying transmission. AAMCO replaced the valve body for $1900, and the car has been running for nearly a year trouble free. I filed the paperwork with VW and they actually reimbursed me for the repair, including the $200 the VW dealer charged me for their diagnostics.
So, keep pushing VW, but don't assume it's necessarily a completely new transmission and try another mechanic who might not be so expensive. Be sure whoever you use knows there is special transmission fluid for the triptronic (if that is what you have) and to not use just any type. The VW fluid is pretty expensive but absolutely necessary.
Good luck to you, and definitely file with the NTSB site that everyone is talking about. Keep pushing, in a nice way, and hopefully you will succeed.
#578 of 795 Re: 2005 Beetle Convertible [orangebug]
Aug 24, 2011 (6:09 am)
You may be the only lucky person here, maybe you were covered under the extended warranty, I have a 2004 and they told me the warranty expired in march of this year even if the car has only 65.000 miles on it. Nothing is being done for anyone else. I had my transmission and valve body fixed by AAMCO at a cost of $6000.
#579 of 795 Re: 2005 Beetle Convertible [mattfree]
Aug 24, 2011 (7:55 am)
I am in your same boat! VW consumer advocate, region case manager and their supervisor all said to me last week...go to the BBB or use means outside of VW (whatever that means? Class-Action?) They did say that a different "department" monitors the "web" and takes notes on what complaints people have regarding VWs. Apparently this does no good or perhaps they're waiting for someone to get hurt before they do something. I was hoping someone in the legal world could advise on our options! I am telling everyone about bad VW transmissions, ownership of responsibility and lack of caring, and I haven't even begun yet!
#580 of 795 Re: 2005 Beetle Convertible [03vwnewbeetle]
Aug 24, 2011 (9:30 am)
that debris is probably foam that seals the doors in the evaporator case. you may notice this more when you operate the air temperature knob. i just had the entire hvac behind the dash replaced at a cost of $3000 included replacing the evaporator, expansion valve, and heater core. 2001 beetle tdi.
this car has only 85k and has now cost more in repairs than what i paid for it.
vw couldn't give me a car now. talked to vwoa today about a trans. problem
that i have been having and got the expected answer sorry your car is out of warranty. vw actually does not give a hoot. i could probably get more for my car by parting it out. vw will not address the real issues with their vehicles.
#581 of 795 Re: Me too! 2003 New Beetle Conv hard shift [lwdlbrn]
Aug 24, 2011 (9:42 am)
why would they sell you a trans w/o the valve body already in it, that doesn't
make sense. guess it's vw's way of sticking to you.
#582 of 795 Bad tranny on VW new Beetle
Aug 28, 2011 (3:34 pm)
My 2004 Beetle was shifting OK but occasionally making awful noise. When we got it to mechanic, he said the 2 piece fly wheel had separated and made a hole in the side of the housing. As it was out of warranty the only thing VW would do was inspect the transmission to see if the hole was indeed caused by fly wheel failure. It turned out that it was and they dropped the core charge. So it only cost $6000, not 6700.
We have been in touch with National Safety Board trying to push a recall. No decision on that yet. I would urge any one who has had the transmission fail to do the same.
#583 of 795 Re: 2005 Beetle Convertible [03vwnewbeetle]
Aug 29, 2011 (6:02 pm)
I am having the same problem with my 03 VW Beetle. I do not see the 800 number referenced in your post. Can you post the entire number? Thanks!
#584 of 795 Re: 2005 Beetle Convertible [mwolyn0408]
Aug 29, 2011 (7:36 pm)
National Hwy and Traffic Safety Administration. It is an easy process and the phone call will take only 10 minutes to complete. If you really want something done about this issue call 1 888 327 4236 and add you case to create more pressure on the authorities to solve the issue.
#585 of 795 2003 VW Beetle Conv w/failed transmission
Sep 07, 2011 (8:33 pm)
Like so many here, I need a new transmission. It has 77,000 miles on it.
My mechanic said if I buy the transmission, he will install it.
Does anyone know where I can purchase a new or used tranny?
I appreciate your help.