Last post on Nov 15, 2013 at 6:05 PM
You are in the Volkswagen Beetle
What is this discussion about?
Volkswagen New Beetle, Transmission, Convertible, Hatchback
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#220 of 795 Re: 2002 VW Turbo Beetle transmission failure [speedbump1]
Apr 20, 2010 (10:24 am)
Basically you are screwed. I would recommend getting a rebuilt transmission from a place like millennium transmissions out of Gilbert A.Z. they range from 2000 to 3000 and can be warrantied for 2-3 years. I would no recommend rebuilding that transmission but you might think about throwing it through the v.W. America corporate window. Ha Ha . They will ship the new one to the repair facility and as long as they are qualified it will have a warranty probably better that the shops if they were to rebuild. The catch is that you have to send the old one to them but I think they pay for the shipping.
On another note transmissions don't usually go out like that. first you should experience shifting problems. I would check the serial number on the transmission to see if it matches because there may have been a switchero. These Transmissions are very expensive and people will go to great lengths to get there car going again. all it takes is about five hours if you are good maybe less. hopefully your car was secure but you never know.
#221 of 795 Re: 2005 Turbo VW Beetle [cbahalo]
Apr 20, 2010 (10:31 am)
call V.W. America and tell them you are pissed and need to take your car to a different V.W. dealer because you are not getting the help you deserve. I have posted previous blogs with contact info. Yours 2nd transmission should be covered under warranty. Don't let them break your balls. You are the customer. Take the service manager out with you for a ride as long as it takes to duplicate the problem. Do not Back down. It is under warranty and they don't want to pay again. A new one is 6000 dollars and they don't want to pay. Be tough and take it back there drop it off and tell them you are not coming back till it is fixed and get the regional rep involved to kick the service managers ass!!!! Oh yes he or she has people they have to answer to.
#222 of 795 Re: 2002 VW Turbo Beetle transmission failure [tpadelford]
Apr 20, 2010 (8:03 pm)
What do I match the serial number to? During my last service they had my car for approx. 5 hours. The wierd thing about it was when I picked it up my battery was dead. They tried to tell me I had a bad battery but I didn't go along with that crap. I told them that someone must have left something on. Would they have to disconnect the battery to get to the transmission?
#223 of 795 2004 Transmission Nightmare
Apr 21, 2010 (7:13 pm)
I have a convertible that began hard shifting. I had a business trip a few weeks ago so I dropped it off at the dealership. They called me a few days later and told me it was seeping transmission fluid, (I never saw any, it was always parked in the same place) but never the less they said it was going to cost me $475 - so I told them to do it. When I returned they called and told me the transmission was all messed up inside and would need to be replaced at a cost of $5k. First, I was told that the transmission was sealed and should have not been opened. I called VW America and they said there was nothing they could do except offer me $1k towards the purchase of a new car - but that was a joke - they wanted to give me $5k as a trade -in due to it needing a new transmission. I bought the extended warranty that conveniently expired three weeks ago. The car has been plagued with warranty issues, I have replaced at my cost all four of the window motors. I have the ability to get this story out to the public...let me know your stories.
#224 of 795 Please publish us!!!!
Apr 22, 2010 (4:05 am)
Ok. Mine is a 2003 convertible, 4 cyl, 6 speed tiptronic. 80,000 miles. I was noticing hard shifting as well, took my car to the dealership. Incidentially, they are the ONLY people who have ever serviced my car. New transmission, they say. $6,000 they say - so you are getting a bargain. LOL. And, to add insult to injury, I need my 80,000 maintenance to the tune of $1,800. Blue Book value is $6,000. I say, no thank you. Took the car to a local mechanic who is a family friend. He drove it with me, pointed out that the car shifts fine as long as you use the manual option. I agreed. No metal noises, it actually shifts fine in normal mode until the engine gets warm. I truly believe this is a computer related issue. There is something electronic going on. I've been driving it for quite some time shifting manually, but things are beginning to get quite quirky. Still no metal noises, but I'm beginning to wonder if whip lash should be on my list of concerns. My "ESP" light came on yesterday. What's that you ask? Well, it tells me there is something wrong ELECTRONICALLY and "I may experience a change in engine power". You think? Like I might get stuck in 3rd gear? On the interstate? Well, I'll watch out for that. Fixed it by popping the stick back into "D", then continuing on my way. Scary? You betchca. My mechanic informs me he can't attempt a repair because VW doesn't release parts to the after market. I have purchased a manual for the car, but it's written in code. LOL VW USA offered me $1,500 towards a new car, they owe you $500. I haven't even attempted to trade because I don't think I want another one - research shows that this issue crosses all of their models. In a perfect world, I'd like my paid for car to be fixed. However, if you read this thread, many have fixed them only to have the issues resurface.
Recall, recall, recall. For the life of me, I don't know why they don't research the problem and fix it. Wait.....that would cost them money......
Please post your email and I'll be glad to forward you the letters I have sent to VW USA as well as what I've drafted to send to Germany.
Apr 22, 2010 (4:18 am)
Toyota still won't admit there's a problem so we don't have a prayer to get a recall from VW. I'm afraid all we have is each other to talk to.
#226 of 795 Re: 2004 Transmission Nightmare [newsgirl47]
Apr 22, 2010 (4:22 am)
Call Hotline at 1-888-327-4236 and a Customer Service Representative will be happy to assist you. File a formal complaint.