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Sedans Infiniti M35/M45 Infiniti M45 Sport Steering Issue
18 messages, Last post on Jun 15, 2009 at 11:04 PM
You are in the Infiniti M35/M45 Forum. Your Hosts are pat & karens
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Replying to: shanster01 (Sep 07, 2008 9:20 am) As soon as I mentioned the part by name they just said "ok" and they would take care of it - and they actually did. it only took about 5 hours and i was able to pick the car up that day - with the new steering rack installed. They rep actually admitted to me that they had started ordering steering racks and keeping them in stock in advance as he had started to hear more and more about this issue from owners - so sounds like some kind of imminent disclosure by infiniti about the problem is coming? Anyway - car drives like a champ again and I feel great! Be sure to get this done under your warranty before it runs out!
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Replying to: shanster01 (Sep 22, 2008 4:33 am) How can you convince the dealer to replace the steering rack? I bought a 2006 M35 sport recently and have the same problem. The dealer refused to fix it and told me the steering rack is good. The car is still in warranty. Is there any way to contact infiniti directly to solve this issue? Thanks.
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Replying to: jian2003 (Nov 08, 2008 4:05 pm) In the meantime, you can file a complaint with the NHTSA on a steering problem that you feel is unsafe (which it is).
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I recently purchased an 06 M45 and had the same problem with my steering. I replaced my tires with Bridgestone Turanzas and so far I haven't had the problem anymore. The Turanzas only come in a size that is one up from OEM size so the dealer will advise against it. Tires also gave me a softer and quieter ride with decent handling. Only drawback is they are extremely expensive.
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Replying to: kelvin0057 (Nov 19, 2008 8:48 pm) The replaced steering rack seemed to fix most of my issues, but I still have some minor grabbing and turning at various speeds on all roads. It's down to acceptable levels and I figured because my tires are almost at their limit, I would get new tires and perhaps upgrade to another brand. Did you just ask your dealer to order and install them for you? |
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| I've just had my second visit to the dealer with this steering issue. The repair order says "drives well on newly paved roads Suspension is perfect but tracks poorly due to poor road conditions in this area, low profile tires are more apt to follow poor road conditions such as : road crown uneven pavement / road or tire gully etc". Infiniti should have buyers sign a disclosure on all sport models advising of the steering problems since Infiniti is only fixing the base M 35 / 45 models by replacing tires only if the client complains enough.This is my 3rd Infiniti and I surprised at the poor response from this company. May be my last. | |
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Replying to: ghstudio (Nov 08, 2008 7:53 pm) Traded my 2006 G for the 2008 M35 sport, what a huge disappointment. My G never saw the service dept. other then for an oil change/tire rotation..drove and handled like a CHAMP. My "M" 3rd day was back for a wheel alignment after a rutted road jerked the steering wheel out of my hands. Had service manager drive with me and he never felt the jerk.. sure! Had sales manager drive with me and he did. Their explanation to me ( a 63yr old lady) was this is how it handles cause of the sport tires and rims. End of subject ..they did nothing. Can you tell me how to reach this NHTSA you wrote about. Thank You bustersc |
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