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Hyundai Santa Fe AWD Questions

13 messages,  Last post on Apr 17, 2009 at 9:32 AM

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#9 of 13 Re: Question about AWD [drwoodr] by somedai1 Dec 22, 2007 (3:54 pm)
Replying to: drwoodr (Dec 22, 2007 7:53 am) right- it is 50/50 power to the wheels front/rear while locked - as u increase speed the 50/50 continuously decreases until it goes back to normal awd...
#10 of 13 Re: Question about AWD [salestrainer] by kdahlquist Dec 27, 2007 (8:43 am)
Replying to: salestrainer (Dec 22, 2007 6:28 am) From what I've read, the AWD lock button locks in a 50/50 front/rear torque split, but only up to 22 mph. Above 22 mph, the system operates on demand, meaning that torque is only sent to the rear wheels when the system detects slippage of one or both front wheels. I live in Minnesota, and we've had a lot of snow, already (there is about 24 inches on the ground right now, with 6 of those falling in the past week), so I've had a lot of opportunity to test out the AWD features of my 2007 Santa Fe Limited. Frankly, I haven't really noticed any benefit of the AWD lock. When you get above 22 mph, the light does stay on. I assume that just means that it is automatically locking up again whenever your speed drops below 22 mph. That makes sense to me, anyway, but I can't actually feel any difference. In any case, I've been driving in a lot of heavy snow, ice and slush, and while things are sometimes slippery, I haven't yet had any occasion where I felt like I might get stuck. Replies to this message: somedai1 (Dec 27, 2007 9:53 pm)
#11 of 13 Re: Question about AWD [kdahlquist] by somedai1 Dec 27, 2007 (9:53 pm)
Replying to: kdahlquist (Dec 27, 2007 8:43 am) i read up the manual and a lot of reviews because i was big on the capability issue... that's why i think the 50/50 decreases as you increase speed...
#12 of 13 NEW OWNER IMAGINATION by hatehyundai Apr 17, 2009 (9:07 am)
My husband and I bought a 2008 Santa Fe Limited on 14Feb09. We purchased on a Saturday. The car went back into the dealers shop on the following Tuesday 17 Feb09 for a severe shaking in the front end. The dealer service manager stated that the tires needed to be balanced and put wheels form another car in the lot on my car. I returned the same day 17 Feb09 at EOB complaining of the same vibration in the car. On 04Mar09, the car was sent to the dealer again. After several attempts to balance the tires and vibration not going away they road force balanced the tires but that the tech still felt the vibration and that he would contact a field rep. The service manager then said that field rep from Hyundai said it was due to the torque of the engine at 45 and 60mph. I then called another service manager at Hyundai in Allentown and he laughed. I was told by him that there was an issue with the tires on the 2008 limited and to request that new tires be placed on my car. He also told me to call Hyundai Customer Service and open a ticket to show documentation of the issues I then called back Limerick service manager and told him that this is what I wanted done. He said that he would have to speak to his representative about the new tires and get back to me. The car then had new tires placed on it with my original rims.    I drove the car for several days and found that the right rear tire seemed to be banging loudly after going over regular manholes or bumps in the road and bouncing like it would not recover from said bump. All the while, still feeling a vibration, when the speedometer hit 45, 60, and 70 mph. I again called the customer service hotline and took it back to the dealer and the service manager rode in the car with me. He agreed that he felt the same issues and thought it was the right rear strut causing this and that it may or may not fix the vibration issue but he would order the part . While I was there I also told the service manager and the tech that I felt and could hear a click in the front of the car when I made a turn from a dead stop. The tech stated that this was a tech service bulletin and that he would order the par to fix it. Again on Mar18, 09 the car went in for repair of the right rear strut and the front end click. I picked it up that same day and drove away feeling the same vibration. A few days later I again called the customer service hotline and the service manager at Limerick Hyundai stating that I could feel the vibration and the there is now what sounds like a bead rolling around in the glove compartment area when the temp is around 30 degrees. The service manager stated that he was going to have to call his representative and give me a call back My husband drove the car for a whole day and he said there is a vibration still in the back. When I go 70 mph the front seems to jump or vibrate for and extended amount of time after going over normal highway bumps and there is now what sounds like a bead rolling around in the glove compartment area when the temp is around 30 degrees and the original vibration is still there. When I had not heard back from Limerick service manager, I again called the customer service hotline, complained about the vibration, the bead noise in/near the glove compartment and the paint defect on the roof above the driver windshield of the car .A yellowish defect in the paint about 3” wide by 6” long and was told that my issue was getting escalated to higher supervisors. I got a call back the next day stating that a Hyundai Field Rep would be in contact with me in 24 to 48 hours after his call. On 31Mar09 I received a call from Hyundai Customer Service to inform me that the Field Rep denied my case regarding the vibration in the car since the tires were replaced with new tires. I told them that the field rep never contacted me and had never driven my car so how did he deny the case and they stated he reviewed my folder and since the tires were replaced, there was no case. Since then I took the car to another dealer and they found that the left front tire was wobbling secondary to the 'band' in the NEW tire was broke. They have told me that the carpet is suppose to be that way(pliable and creased) and they can not fix it. Oh and here is the best comment yet. I am to drive the car for a while because it is in the service managers experience that once a person has all these issues with a new vehicle. The new owner tends to start making issues up. IF I could have crawled throught the damn phone and grabbed his neck I would have. Vibration STILL THERE as well as all the other problems minus the paint issue, they buffed that out. CAN U SAY L_E_M_O_ N
#13 of 13 All 2007 Santa Fe owners by cherrman Apr 17, 2009 (9:32 am)
I have a 2007 santa fe with 27400 miles the rear left caliper will seize the to disc from time to time. On my first appointment with the dealer they told me everything was fine and sent me home. 2 miles away from the dealer the noise started again. Back to the dealer. The service man went with me for a drive. It made the noise!!!! There are going to cover a new caliper rotor and pads for that side only. But at least it us covered.

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