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Ford Explorer Rust

8 messages,  Last post on Jun 28, 2009 at 9:30 AM

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What is this discussion about? Ford Explorer, Ford Explorer Sport, Ford Explorer Sport Trac, Paint, SUV

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#2 of 8 Re: Rust [monexp] by lo1st Mar 21, 2007 (2:22 pm)
Replying to: monexp (Mar 14, 2007 1:18 pm) I have a 03 purchased it brand new....and have rust all thru my truck and they try to tell me this is normal. first 6 months they told me and they put lube on the door hinges and then I started looking harder and found more rust. They took my seats out (they said) and sanded my frames of my seats and hinges that hold the seats down and painted them. Also......when I go thru a carwash some water comes in the driver side door. They told me it was due to the power wash. I said if so then it would come thru all of the doors. LOL well it is not fixed. My cruse control went out. Now both of my door mirrors when you go to turn them in with the bottom they will not. I have had several vehicles and never had rust like this. Also had motor on rear window go out, leak in that window and sunroof replaced and I complained about it from the first year I got it. left rear window fixed due to jumping and they fixed it. It is not consider a lemon due to it is not the same problem over and over. go figure. I would like to find more info on this rust problem due to they could of been under water at the plant due to flooding or something. If you know anything, please let me know. Thank You
#3 of 8 Re: Rust [monexp] by hcop Aug 20, 2007 (3:33 pm)
Replying to: monexp (Mar 14, 2007 1:18 pm) I have an 03 explorer and have rust on the front of my hood. I spoke to a buddy of mine who owns a body shop, he said it was a common problem with the explorers and the expeditions. He said the water runs down the hood and for some reasons the water gets underneath the lip and starts to rust out. I called ford corp. office and complained and worked out a deal to get it fixed for a small sum of money. I thought this was very generous of them but still felt that it should not happen to a new vehicle. I was told that a lot of people didn't complain about this and it was not a recall. She also stated if more people complained about rust they would consider the problem a recall problem. So I urge everyone with a similiar problem to call and maybe it would be considered a recall.
#4 of 8 paint peeling on top of 2004 by trailsandroads Sep 28, 2008 (6:41 pm)
I agree with hcop. The 2004 explorer I have, the paint has started to peel off on the top. Considering it's white and white does not hold heat like dark colors do, this never should have happened. I'm still waiting to hear from the dealership on this as they've contacted the ford home office. All these situations should be recalled and taken care of by Ford.
#5 of 8 2004 Ford Explorer Rust by motorman41 Oct 16, 2008 (1:42 pm)
I have an '04 Explorer that I bought new. It now has 51K miles. The vehicle has been garage kept sence new. I just noticed rust forming on the hood and on the factory running boards. The service manager at Ron Bortnick Ford, my local Dealership advised me that he has seen several Explorers come in with the same problem. He showed me the problem with the front lip on the hood that holds water and starts to rust. I am covered by the 80K mile Ford rust warranty, however, you must be able to put your finger through the rusted area to be covered and be repared. The service manager directed me to the Ford cust. service main number. I was told the same information. So, Ford wants me to keep riding around in a rusted vehicle until I can put my finger through the hole. By that time im sure Ford hopes that the 80K mile rust warranty will be expired. If anyone is looking to buy a Ford Explorer I would reconsider. All persons I have come in contact with representing Ford with my problem have been polite and understanding, and all agree that Ford should fix my vehicle, they just will not do it. This is unacceptable. My fight with Ford has just started. I was a Ford fan, and have owned several Ford vehicles (all bought new). After this experience I will NEVER buy another Ford vehicle. Replies to this message: 2004xlt (Nov 10, 2008 3:04 pm)
#6 of 8 Re: 2004 Ford Explorer Rust [motorman41] by 2004xlt Nov 10, 2008 (3:04 pm)
Replying to: motorman41 (Oct 16, 2008 1:42 pm) I also have a 2004 Explorer (XLT) - bought directly off the indoor showroom floor with only (3) miles on it. This truck is not even in use for (6) months out of the year and is garage kept. I just noticed that there are a few spots on the front of the hood that are bubbling up. I called the Ford dealer to ask about any recalls on the paint and was told that it may have been due to a nick in the paint, but there isn't even an opening or crack in the rust bubble - yet! I've always purchased brand new Ford vehicles too. Please let me know if you were able to resolve your complaint with Ford. Thank you.
#7 of 8 Re: Rust [monexp] by cluelessinca Jun 28, 2009 (9:24 am)
Replying to: monexp (Mar 14, 2007 1:18 pm) here is the warranty wording.....does this mean paint is covered if there is no perforation ????   Corrosion Coverage Under your New Vehicle Limited Warranty, Corrosion Coverage begins at the warranty start date and covers body sheet metal panels against corrosion due to a defect in factory-supplied materials or workmanship. Corrosion coverage (which lasts for 5 years, regardless of miles driven) only applies if the corrosion causes perforation (holes) in body sheet metal panels.   If corrosion does not cause perforation (holes), and is not the result of usage and/or environmental conditions, paint damage is covered under the terms of the Bumper to Bumper Warranty (3 years or 36,000 miles, whichever occurs first).   link title
#8 of 8 03 explorer rust on front of hood by cluelessinca Jun 28, 2009 (9:30 am)
">link titleagain, here is the link to where the warranty is online, easy to find key words in it by going to "edit" then find, type the word you're looking for in the dialog box...   http://www.motorcraftservice.com/pubs/content/~WO3EXP/~MUS~LEN/41/03frdwa5e.pdf

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