Last post on May 09, 2013 at 1:10 PM
You are in the Chevrolet Colorado and GMC Canyon
What is this discussion about?
Chevrolet Colorado, GMC Canyon, Electrical, Truck
#525 of 671 Re: 2007 Colorado LS [gmcustsvc]
Dec 05, 2011 (5:57 pm)
"I am here on behalf of GM. I am here to listen to your concerns and report the concerns to GM..."
Well, Christina, Camran, Sarah... and uhhh, "Peggy".... Yeah nothing personally against you guys, I know you are trying to do some kind of job on behalf of GM.
The truth of the matter is the Chevy rep in our area made a very bad call when I had the initial problems with the truck. After the initial $750 fiasco of replacing the BCM that would cure the problem, then the fuse block, then the battery, then buring up the blower resistor while testing, I had worked out a deal with the dealer. They finally had to agree that all these things that happened in a three day period couldn't all be coincidence. They offered to cover $250 (out of their holdback probably), if I would cover $250 and they said Chevy would cover $250. Ok, fine... except the Chevy rep wouldn't cover the GM portion of the $250. I called the "customer care center", you know, the outfit you work for... the woman on the phone gave me all the "we apologize for your frustration" BS and said the best I could hope for was the five oil changes and a tire rotation, a "package worth $450 dollars!". About $40 bucks in oil and an impact wrench is not worth $450 dollars.
Chevy and GM should be a footnote in history like Packard and Studebaker, not a nationalized car company "too big to fail".
Ya know, if you want to take a "message" back to GM, it would be one of "don't be penny-wise and dollar foolish". The little $250 bucks that Chevy rep kept in the company has cost GM a lot more than that in future sales as good will.
If you want to do what is right, push them for a recall on the truck. That is what should have been done in the first place.
#526 of 671 Re: Locks and drivers door BS [canyon08]
Dec 05, 2011 (7:28 pm)
Thx for you input on the purge cannister. I dont think i can reach it as i think it is on top of tank.Someone else in here said they took their truck bed off to get at it? Not a job I'm really into...haha. Is this another BS item installed by gm so you have to bring your vehicle in for service? Where did you get the price of $400 to replace it? Was it a dealer or a private garage or Canadian tire? My engine light was on b4 i disconnected the battery,for a few weeks. I drove to work today and back(25 minutes one way) and the light never came on. When i arrived at work i immediately released the pressure built up inside by taking the gas cap off.Made a whooshing noise. Air release or whatever.I might try getting under there again and give something a smack..lol.....Thx again
#527 of 671 Re: 2007 Colorado LS [den052]
Dec 05, 2011 (8:56 pm)
Dennis.I'm sure you are a fine mechanic. Sometimes electricity works in mysterious ways.I am an electrician.I know firsthand. Altho alternating current being different than direct current. Pretty weird how it never happened to me before until my battery died. Obviously some design flaw in the computer or something when full power is lost,affects the memory or program of the computer. I read alot of posts in here and the same story over and over is mainly that peoples batteries died.Not always tho. Most people admitted to leaving something charging in their truck,lights on, stereo,cooler plugged in etc etc. As for electricity works in mysterious ways, listen to this story. 10yrs ago lightning hit the tree directly beside my driveway,directly beside my plymouth voyageur. The tree was about 5 ft away from the van.I never saw the lightning strike as it happened in the middle of the night,but the next day there was a circle on the side of the tree where the bark had blown away from the tree. About the size of a frisbee.About a foot off the ground. There was bark stuck in the trim on the van. On the driveway there were pit marks all over the asphalt driveway. All close to the van. Around 20 or so. They were the size of a quarter and about a quarter inch deep.One 15 amp fuse in my house had blown.Only one. My neighbour said he heard a loud crack in the middle of the night during the storm and thot for sure that his house or mine got hit by lightning. Ok now to the point of my story. All the guages and dashboard lights didnt work in the van. gas gauge,speedometer,lights. Anything electrical on the dash didnt work. The headlights worked, taillights,turn signal, etc all worked. Drove it for a few days without having a clue to how fast i was going, how much gas i had and at night with no dash lights was hell. Didnt matter anyway. No gauges worked. No fuses on the van were blown. Took it to a mechanic who said the whole wiring harness was fried,or part of it.He said i should go thru insurance as it could cost up to $3000 to repair. He showed me where he thot it was melted. Told me to reach in and feel. I couldnt feel nuthing as it was all wrapped with a soft tape. I dont think he spent much time with it after hearing the story about it. I called my insurance company and took it in.The mechanic (dealer no less)said the wiring harness wasnt fried and that lightning didnt hit the van at all. This was a conversation on the phone. After work that day the insurance estimator called me and was arguing with me about how lightning couldnt have hit the van.He said that there was a short somewhere in the harness and that just normal wear and tear had caused something to short out. Somewhere in the conversation i told him i was an electrician and he said that i should know that it is excess current that would do the damage to wires or whatever and that lightning just has high voltage and no current.I said "Whatever dude!!!!!!! High voltage is high voltage!!!! And that no one truly knows how lightning works"!! What a friggin moron!! I told him to come over and look at my driveway if he didnt believe me!! Of course he wouldnt do that.The next day i was on the phone with the mechanic yelling at him cuz he was adamit that lightning definetily did not hit my van. He was yelling back at me too. I said "Are you calling me a liar!!?" I took my van to a dealer of my choice too. So i dont think the dealer was in cahoots with the insurance company,trying to save a claim or whatever from going thru. Maybe they were in cahoots. Who knows?All i know is that he was just a friggin moron who didnt know squat!!!!! I know the van got hit, or had trace amounts electricity go from the tree to the van. Or to the driveway and to my house too. Man was i pissed though!!!!!
#528 of 671 Re: 2007 Colorado LS [gmcustsvc]
Dec 05, 2011 (9:28 pm)
OMG christina. You just dont get it do ya? The dealers are a bloody rip-off, understand? $100 just to plug it in for diagnosis.If GM really cared about their customers, and you being a GM representative, then you should start talking to people in your company about why this constantly happens. If you cant explain the technical stuff, then have a gm mechanic or engineer come on here and explain it. .Is that all they pay you for is to come on here and ask for VIN #'s and tell people you will kindly guide them to the nearest dealer? Pretty simple question that you would have to ask someone from GM. Ok,ready now? "Why is it that the drivers side window only, and the power doorlocks, and the keyless entry just all of a sudden stop working? "Alot of the cases are when someones battery goes dead or is dying". |" How do they fix it it?" "There are over 500 posts on one website alone, so it must be a common thing to happen" You said that you are here on behalf of GM,and you are here to report our concerns to GM. Have you reported our concerns? One concern is that we would like an answer. Thx......
#529 of 671 Re: door locks and driver window [snaproll1]
Dec 07, 2011 (12:23 pm)
I own a 2006 Colorado, it has been an excellent truck up until recently. My engine light came on, once I replaced the gas cap and the light went back off (Oregon we can't pump or own gas, so idiots constantly over tighten the caps), now my light is back on but I am not sure if I should bother paying out all the money for that fix. Because, six months ago I started having issues with my driver side window. I took it to a repair shop and they said it was the regulator and motor. So I had that replaced and paid out about $300 in total for labor and parts. But it turns out that it wasn't the issue. They tried to hand my truck back with the window half way down because they couldn't get it to work again. After complaining to the owner of the shop the dimwits manually put my window in the up position. I drove home and all of a sudden my truck wouldn't lock. The lights flashed and my dome light went off but my truck was fully unlocked. I tried to actually lock it with my key and it locked the driver side only and then the key couldn't unlock my truck. Thankfully I could get in the passenger side to hit the button. After playing with my key pad a few times, my truck magically locked and unlocked like there was never an issue. Though my window still doesn't.
Now after reading all of these posts, I have a delimma do I possibly go through all of the BS the rest of you have gone through or trade it in. This really sucks because I only have two payments left. I could pay it off and let it sit and get a different car but I'd still have the issues sitting there waiting for my wallet to open up again and again.
#530 of 671 Re: door locks and driver window [biscuit8]
Dec 07, 2011 (1:33 pm)
I'm sorry to hear this. Can I get a better understanding of a few things?
Was the repair shop a GM dealership? Have you worked with Customer Assistance already on this concern?
Thanks in advance,
GM Customer Service
#531 of 671 Re: Locks and drivers door BS [shyster66]
Dec 07, 2011 (3:22 pm)
It was at the local G.M. dealer here in Dartmouth Nova Scotia, that 400 included tax and an oil change...maybe by occasionally releasing the pressure you'll be o.k. they told me it was o.k. to drive it with the engine light on but I couldn't stand looking at it! lol...and with it on you don't know if anything else is going wrong, got to love the emmission system!
#532 of 671 Re: 2007 Colorado LS [shyster66]
Dec 07, 2011 (3:31 pm)
I still like one of the earlier posts comparing "GM cust.serv." to the popular tv commercial. "Hello.. Dis Peggy! how I help you?".. NO points use CREDITS now.. G.m." customer service" isn't that sort of an oxymoron? like Militay inteligence,Honest politicain?
Does the word RECALL come to mind???!!! Kristina you know what RECALL means right??!! RECALL, to bring something back from where it originated? RECALL,RECALL ,RECALL!!!!! But I guess that ALL these post don't add up to enough for a RECALL!!!
I bet if instead of the colorado we all were wealthy enough to go and purchase the Volt A.K.A. "Start,stop and BURN." why G.M. might do something for us besides the jelly of the month club/oilchange, tire rotation. Some earlier advice was to trade your colorados in on this (the Volt.) vehicle because G.M. is offering to buy them back.. GOD can America really afford ANOTHER bailout??!!
#533 of 671 2006 GMC Canyon
Dec 07, 2011 (3:40 pm)
I have read through most of these posts. I too am experiencing issues with my 2006 GMC Canyon. The dash lights will flicker occasionally. Sometimes the blower motor only works on level 4. The radio loses some of its settings. Usually I am not able to dim the dash lights with the lever. It just simply stays on one level. And finally, the truck has died on me when turning corners. Very strange electrical issues. Now without going through ALL of the posts. Has anyone found a cure all for these common issues?
#534 of 671 Re: 2006 GMC Canyon [wes0110]
Dec 07, 2011 (4:52 pm)
Not to be a "Wise-n-hymer." but do yourself a favor like others of us have done, UNLOAD IT B-4 IT'S TOO LATE!!!!! Had same issues,G.M./My dealer/G.M. service dept. Did NOTHING to help!!!
Traded it off on someone elses product,have not been sorry. Found out thru friend at dealer where I traded it off, poor sap who bought it brought it back 3 days after purchase complaining of "Electrical issues??" Buyer beware of used cars!!