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Hyundai Entourage Steering Vibration

80 messages,  Last post on Sep 27, 2008 at 3:51 PM

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#8 of 80
Re: Shimmy Continues [mommy03] by capecoralbill
Feb 27, 2007 (5:19 am)
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Replying to: mommy03 (Feb 27, 2007 4:02 am)

Not meaning to insult, but when operating those doors, several things have to be in place in order for them to open, I know, because I was slow to learn (even tho i consider myself a fast learner and am mechanically and technically competent...I think..my opinion) anyway.
 1.) The Transmission must be in PARK for the doors to OPEN, (i cant tell you how many times my rear passengers felt locked in)but, they will actually close in any gear, AND
 2.) The power door lock must be in the UNLOCKED position.
 3.) I'm not sure what the child lock levers do, I dont
       have kids.
 4.) and dont forget the Power switch in the ceiling consol, should be depessed in to be ON, i think.
Wheel shimmy, I don't know, but they have rebalanced all four of my michelins, and it is much better, but there is still a shake or a harmonic signal around 75. I hope someone can figure this out....I'll bet its something weird like bad wheel castings, off center wheel studs, unbalanced rotors or off center rotors, off spec axle, or who knows what. It just ticks me off with as many posts about it on this site and the Kia site and other sites, that no one has found the cause. Lots of things seem to be ruled out (it happens on three different brands of tires Hongook,Michelin and Kumho ) Good luck
#9 of 80
Re: Shimmy Continues [capecoralbill] by mommy03
Mar 01, 2007 (6:26 am)
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Replying to: capecoralbill (Feb 27, 2007 5:19 am)

I know, all of the things you mentioned have to be in place for the remote to work on the automatic doors. The dealer was actually able to replicate my intermittent problem and confirm that it really is real.
 
So you have the vibration at 75 mph as well? Does your Entourage shake worse over 80? I haven't been able to get it to over 80 often enough to see how serious a problem this is.
#10 of 80
Re: Shimmy Continues [mommy03] by davethecarnut
Mar 01, 2007 (10:19 pm)
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Replying to: mommy03 (Mar 01, 2007 6:26 am)

I know this sounds obvious, but make sure the dealer programs your new remote (fob) to your van. Our dealer just handed my wife her new fob, and we couldn't open the rear doors when we got home with it. Just a reminder.
#11 of 80
Re: Shimmy Continues [davethecarnut] by geo
Mar 02, 2007 (7:03 pm)
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Replying to: davethecarnut (Mar 01, 2007 10:19 pm)

There have been a number of posts about vibration on the KIA Sedona board with the same problem. Mostly been solved using a newer, better wheel balance technique that uses lasers to check for tire AND wheel run-out. Some simulate pavement with a "road force" measurement roller. Machines can tell if tires can be balanced or if wheels are so far off they cannot be matched to tires.
 
Also some vibrations were seen in early Sedonas resulting from strut tower mounts being installed incorrectly. Hope this helps, you should not have to put up with any vibrations in a new van with new wheels and tires.
 
George in Wisconsin.
#12 of 80
Re: Shimmy Continues [capecoralbill] by burnie
Mar 05, 2007 (3:59 pm)
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Replying to: capecoralbill (Feb 27, 2007 5:19 am)

Well. I m in the process of arbitration for the vibration..Hyundai is now saying it s a CHARACTERISTIC of the vehicle...The brochure says PREMIUM comfort..Well not so...the vibration goes thru the entire vehicle...if you can get the rear seatbelts to sit against plastic wall & get up to 70 the tapping to the metal will drive you crazy...& the booster chair sitting upright without a child in it will tap tap tap tap....I ll try to post once I get word from BBB...But PLEASE call corporate,,,the # is in your manual & COMPLAIN...OR they will continue to dismiss issue. If you read my previous post they have changed tires & axles & religned and rebalanced...Still Vibrates..HYUNDAI confirmed vibration as "CHARACTERISTICS" They know the DEAL
#13 of 80
Re: Shimmy Continues [burnie] by ateixeira
Mar 06, 2007 (8:21 am)
Reply

Replying to: burnie (Mar 05, 2007 3:59 pm)

Did you also report it to the NHTSA? I think they have a web site for complaints.
 
The better it's documented, the sooner it'll be fixed.
 
Anyone shopping for a new one make sure you do a high speed test drive to make sure your wheels and tires are well balanced.
 
-juice
#14 of 80
Re: Shimmy Continues [burnie] by hrngffcr
Mar 06, 2007 (5:39 pm)
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Replying to: burnie (Mar 05, 2007 3:59 pm)

That it is a "characteristic" is BOGUS. I have driven my Entourage at 75 for many miles and have never (thankfully) had any of the problems that some have reported. I don't know if it makes a difference that our Entourage (Limited) was received by the dealer in October, so it was presumably not one of the first manufactured. Good luck in your fight. Report it to whatever agencies, etc you can.
#15 of 80
Re: Shimmy Continues [hrngffcr] by pelican19
Mar 06, 2007 (7:02 pm)
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Replying to: hrngffcr (Mar 06, 2007 5:39 pm)

That it is a "characteristic" in this case is a GOOD THING! They are confirming there is a problem afecting some of the vehicles. Fortunately you and I are not one of them. They can sugar coat it all they want but in the end they will have to compensate the owner. Keep fighting and stay strong...Good Luck.
#16 of 80
Re: Shimmy Continues [burnie] by mommy03
Mar 06, 2007 (8:29 pm)
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Replying to: burnie (Mar 05, 2007 3:59 pm)

Burnie,
 
How bad is your vibration? From your last message, I'm guessing your whole van shakes. Does it get worse the higher you get above 70?
 
My dealer actually had the nerve to tell me that since it's not legal to drive over 70 mph, he can't test it to that speed and therefore he can't fix it. I reminded him that the Entourage should be able to drive at speeds over 70 without vibrating, and I'm asking him to fix my vibration, not drive it over 70 mph. Nevertheless, all he did was rebalance the wheels. Does anyone here think this is an adequate argument for them to make? They only tested it to 60 mph.
 
The vibration isn't that bad - my husband doesn't seem to notice it. But at speeds over 80, you can actually see my hands shaking on the steering wheel. I'm trying to decide if this is just an annoyance I need to get used to or a serious problem with my new vehicle. I will look into calling corporate to complain. It doesn't sound like that will help though. My dealer claims not to have heard of any vibration issues with the Entourage.
#17 of 80
Re: Shimmy Continues [mommy03] by hrngffcr
Mar 07, 2007 (7:20 pm)
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Replying to: mommy03 (Mar 06, 2007 8:29 pm)

The speed limit on the Indian Nation turnpike in Oklahoma is 75 mph. It has also been raised in West Texas to at least 75 mph, and it may have been raised to 80 mph. So it is legal in some places to drive over 70 mph (not that the dealership's argument made any sense or was legitimate anyway).

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